Research areas

1. IT Innovation & IT Innovation Management

This field of research includes the study and development of theories, methods, models and tools for the systematic development, introduction and usage of IT-based innovations (IT  innovations as research topic) as well as the application of IT to improve innovation management in companies and organizations. Currently we focus on the following topics:

  • a. IT-based Open Innovation approaches
  • b. IT-based innovation management in software companies
  • c. IT innovations in the field of Ubiquitous / Mobile computing


2. Service Engineering & Management

Service Engineering & Management explores the development of theories, methods, models and tools for the systematic development, design and delivery of services and the resulting value creation systems. Currently we focus on the following topics:

  • a. Industrialization of service development and delivery particularly for service companies
  • b. Management of the IT-Factory / IT Service Management
  • c. Product-Service Bundling / Hybrid Value Creation


3. Collaboration Engineering

This field of research includes theories, methods, models and tools for the development of reproducable processes for high quality and knowledge intensive IT-based interpersonal collaboration. Currently we focus on:

  • a. Virtual Communities
  • b. User Generated Content & Mass Collaboration
  • c. Wisdom of Crowds / Collective Intelligence
  • d. Requirements Engineering


4. Strategic IT-Management

The goal of Strategic IT-Management is to ensure the optimal utilization of information within the company with regard to its business objectives. IT-Management is a management as well as a technical discipline and is an integral part of business management. It embraces senior management tasks of information management. Currently we especially do research on:

  • a. eHealth (e.g. IT Governance & IT value proposition in hospitals)
  • b. IT in Mergers & Acquisitions or at Carve Outs
  • c. Value-oriented governance of IT landscapes / IT development plans