Mahei Li

M.Sc. Mahei Li

Address Pfannkuchstraße 1
34121 Kassel
Room Raum 1340, 1. Etage, ITeG
Telephone +49 561 804-6046
E-mail address mahei.li@uni-kassel.de
Office Hours:

Mi, 13:00-14:00 Anmeldung per E-Mail erforderlich. Weitere Termine nach Vereinbarung.

[Persönliche Seite]

Picture of M.Sc. Mahei  Li

Curriculum Vitae

Education

Business Informatics (M.Sc.) at the University of Mannheim

Topic of the final thesis: „Turning a Cultural Startup into a European Success Designing a Customer Relationship Management System for the Paris National Opera“

Visiting student at National Taiwan University (NTU)

Business Informatics (B.Sc.) at the University of Mannheim

Topic of the final thesis: „An empirical Study on the Determinants of IT Business Value in Customer Relationship Management“

Previous Work

Internship at IT-consultancy Senacor Technologies AG (Munich, Germany), IBM Greater China Group (Beijing, China) and Friatec AG (Mannheim, Germany).

Student consultant at junior consultancy INTEGRA e.V. at the University of Mannheim

Research assistant at Chair of Information Systems IV – Enterprise Systems (Prof. Mädche) and teaching assistant at General Chair of Information Systems (Prof. Heinzl).

Selected projects: Prototyping a risk management systems in cooperation with BASF SE and prototyping an operational BI forecasting system at the Business Information Technology Institute (BIT) in cooperation with a German retailer.

Research Interests

  • Service Science, Service Engineering, Methoden-Engineering
  • Business Models, Co-creation of Value and Service Modelling & Description Languages
  • Business Value for BI und Business Analytics
  • Defining a hypergraph-based Service System Modeling Graph for service systems and production systems (simplified German lecture video: https://servicesystemmodel.page.link/basics

Awards & Achievements 

  • Best Industry Studies Paper Award (5th place) by the International Society of Service Innovation Professionals (ISSIP 2020)
  • Best Paper Award (3rd place) at INFORMS International Conference on Service Science 2019 (INFORMS ICSS2019)
  • Best Paper Award “Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen" at Digivation
  • Best Paper Award nominee at the 53rd Hawaii International Conference on System Sciences (HICSS 2020)
  • Most Innovative Paper Award nominee at the International Conference on Information Systems 2017 (ICIS 2017)
  • Best Student Paper Award nominee at International Business Informatics Congress 2017 (WI-2017) – responsible advisor
  • Doctoral Consortium Participant at European Conference on Information Systems (ECIS) 2019, Stockholm, Sweden
  • Doctoral Consortium Participant at Workshop on Information Technologies and Systems (WITS) 2019, Munich, Germany
  • Doctoral Consortium Participant at International Conference on Exploring Service Science (IESS 1.8) 2018, Karlsruhe, Germany

Review Activities 

  • European Conference on Information Systems (ECIS)
  • International Conference on Information Systems (ICIS)
  • MKWI (Multikonferenz Wirtschaftsinformatik)
  • DESRIST (Conference on Design Science Research in Information Systems and Technology)
  • ICServ (International Conference on Serviceology)

Memberships  

  • Association for Information Systems (AIS)
  • Institute for Operations Research and the Management Sciences (INFORMS)”
  • Research Network FOKUS:SE
  • Committee for DIN SPEC 33453 "Developing Digital Service Systems”
  • AIS Special Interest Group Service (SIG SVC)
  • German Informatics Society (GI)


Publications

2020

  • Li, M. M.; Bronner, E.; Peters, C. & Leimeister, J. M. (2020): Künstliche Intelligenz und menschliche Kompetenz für Automatisierung und Personalisierung von Dienstleistungen am Beispiel des Support. (Bruhn, M. & Hadwich, K., Eds.).
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2020): Moving towards a Non-Dyadic View on Service Systems and its Operationalization – Applying the Hypergraph-based Service System Model. In: Hawaii International Conference on System Sciences (HICSS).
     

2019

  • Li, M. M.; Peters, C. & Leimeister, J. M. (2019): Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach. In: INFORMS International Conference on Service Science. Nanjing, China.
     
  • Li, M. M.; Müller, J.; Ernst, S. -J. & Peters, C. (2019): Take the Wheel - Technology-driven Change in the Energy Sector. In: International Conference on Information Systems (ICIS).
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2019): Linking Strategy and Operations using a Service Business Model – a hypergraph theory-based approach. In: International Research Symposium on Advancing Service Research and Practice (QUIS). Karlstad, Sweden.
     
  • Li, M. M. & Peters, C. (2019): From Service Systems Engineering to Service Innovation - A Modeling Approach. In: European Conference on Information Systems (ECIS). Stockholm, Sweden.
     
  • Li, M. M.; Peters, C.; Leimeister, J. M. & Zierau, N. (2019): Digitale Servicesysteme. In: Gassman, O. & Sutter, P. (Eds.), Digitale Transformation gestalten - Geschäftsmodelle, Erfolgsfaktoren, Checklisten (Zweite., pp. 33-41). München: Carl Hanser Verlag GmbH & Co. KG.
     
  • Industrie Norm 33453, D. (DIN SPEC 33453) Development of digital service systems. Entwicklung digitaler Dienstleistungssysteme. (2019). Beuth publishing DIN.
     
  • Agarwal, N.; Bästlein, M.; Böhmann, T.; Ernst, S. -J.; Fritzsche, A.; Grotherr, C.; Hoffmann, H.; Klemm, P.; Leimeister, J. M.; Li, M. M.; Möslein, K. M.; Peters, C.; Sarpong, B.; Saxe, S.; Schmidt, T.; Schymanietz, M.; Wurfbaum, M. S.; Semmann, M. & Ziegler, D. (2019): Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen. In: Digivation. Springer.
     

2018

  • Dellermann, D.; Lipusch, N. & Li, M. (2018): Combining Humans and Machine Learning: A Novel Approach for Evaluating Crowdsourcing Contributions in Idea Contests. In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany.
     
  • Li, M. M.; Peters, C.; Ernst, S. -J. & Leimeister, J. M. (2018): Towards Bridging the Gap between Business Model Innovation and Practice Using Hypergraph-based Modeling. INFORMS Annual Meeting poster presentation. Phoenix, Arizona, USA.
     
  • Li, M. M.; Billert, M. S.; Dellermann, D.; Peters, C. & Leimeister, J. M. (2018): Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der Softwareeinführung. In: Meyer, K., Klingner, S. & Zinke, C. (Eds.), Service Engineering (pp. 133-149). Wiesbaden, Germany: Springer Fachmedien.
     
  • Li, M. M. (2018): A service system modelling approach. In: International Conference on Exporing Service Science (IESS 1.8), Doctoral Consortium. Karlsruhe, Germany.
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2018): Dynamic Solutions in Service Systems. In: AIS SIG SVC Pre-ICIS Workshop. San Francisco, California, USA.
     
  • Billert, M. S.; Li, M. M.; Persch, J. M.; Peters, C. & Leimeister, J. M. (2018): Dienstleistungssysteme im Smart City Kontext: Herausforderungen, Anwendungsfälle und Lösungskonzepte. In: Arnold, C. & Knödler, H. (Eds.), Die informatisierte Service-Ökonomie (Vol. 1, pp. 297-308). Wiesbaden, Hessen: Springer Gabler.
     
  • Li, M. M. & Peters, C. (2018): Reconceptualizing Service Systems – Introducing Service System Graphs. In: International Conference on Information Systems (ICIS). San Francisco, CA, USA.
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2018): A Hypergraph-based Modeling Approach for Service Systems. In: INFORMS International Conference on Service Science. Phoenix, Arizona, USA.
     

2017

  • Mrass, V.; Li, M. M. & Peters, C. (2017): Towards a taxonomy of digital work. In: European Conference on Information Systems (ECIS). Guimarães, Portugal.
     
  • Kogga, D.; Krawietz, N.; Cevik, F.; Brandau, S. & Li, M. M. (2017): Design Prinzipien für Microlearning Crowdsourcing-Systeme - Konzept für audiovisuelle Mediengestaltung. In: Leimeister, J. M. & Brenner, W. (Eds.), 13th International Conference on Wirtschaftsinformatik (WI). St. Gallen, Switzerland.
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2017): Designing a peer-based support system to support shakedown. In: International Conference on Information Systems (ICIS). Seoul, South Korea.
     

2016

  • Ernst, S. -J.; Janson, A.; Li, M.; Peters, C. & Söllner, M. (2016): IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China. In: Multikonferenz Wirtschaftsinformatik (MKWI). Ilmenau.
     
  • Li, M. M. & Peters, C. (2016): Mastering Shakedown Through The User: The Need for User-Generated Services In Techno Change. In: European Conference on Information Systems (ECIS). Istanbul, Turkey.
     
  • Li, M. M.; Peters, C. & Leimeister, J. M. (2016): Digitale Service-Systeme. In: Gassmann, O. & Sutter, P. (Eds.), Digitale Transformation im Unternehmen gestalten (pp. 29-38). München: Carl Hanser Verlag.
     

2013

  • Gaß, O.; Mädche, A.; Biegel, H. & Li, M. (2013): Designing an Artifact for the Integration of Ubiquitous Information Systems in an Enterprise Context. In: Design Science Research in Information Systems and Technology (DESRIST). Helsinki, Finland.