General Terms and Conditions

kassel university press GmbH
Diagonale 10
34127 Kassel


These terms and conditions apply to all offers, deliveries and services. All future services are subject to these terms, even if they have not been agreed upon once more. By placing an order you agree to these terms.


Prices for books and other products by German publishing houses are fixed by the publishing houses and covered by retail price maintenance. Hence cash discounts and allowances that are not listed on the invoice cannot be granted.


All products are shipped by mail and, if possible, by "Büchersendung" (book shipment). Postage costs will be the current charges that are valid on the date of delivery. The delivery time is 3-5 days.


Payment is made on invoice within 2 weeks from date of invoice.


Only those publications which cannot be viewed on the Internet for free are delivered for approval.


You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us:

Beate Bergner
kassel university press GmbH
Diagonale 10
34127 Kassel
Fax: 0561/804-3429

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. 
No cancellation can be made for files that are downloaded.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline ist met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


If the purchased goods are faulty, you have the right to demand replacement. If there is more than a slight fault and no replacement can be made, you may withdraw from the contract, reduce the price or claim damages.


Claims are to be made immediately and within one week at the latest in written form.

Data Protection

We will use your data only within the business process and will never provide any information about you to third parties.


All goods remain the property of the publishing house until payment is received in full.


For both parties the place of performance and jurisdiction is Kassel.


If one or more of the above agreements prove to be invalid, the validity of the other agreements is not affected. Differing terms have to be fixed and agreed on in writing.