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Rethinking Digital Administration - What Germany can learn from Estonia, Lithuania, South Korea & Co.
Taewoo Nam and Luukas Ilves brought impressive best practices from the Baltic states, Ukraine and South Korea. Digital administration has long been part of everyday life there - from user-friendly services and agile administrative processes to a consistent digital identity.
In the discussion, we asked: How can these experiences be transferred to Germany? Which hurdles are slowing us down the most? And above all - how can we overcome them?
Our conclusion:
- Political disruption is needed - small reform steps are not enough.
- A better culture of error - administration can learn, fail and start again.
- More openness in society - and the courage to simply try out digital solutions.
You can find more information about the Friedrich Naumann Foundation here.
The discussion can be here can be looked up here.