Dr. rer. pol. Andreas Janson

Forschungsgruppenleiter Gastwissenschaftler und Lehrbeauftragter

Telefon: +49 561 804-6321
E-Mail: andreas.janson[at]uni-kassel[dot]de

Website: https://sites.google.com/view/jansonandreas/

Standort: Pfannkuchstraße 1
34121 Kassel

Raum: ITeG, Raum 1200, 1. Etage

Sprechstunde: Mi, 13:00-14:00 Anmeldung per E-Mail erforderlich. Weitere Termine nach Vereinbarung.

Lebenslauf

Ausbildung

Promotion (Dr. rer. pol.) zum Thema “Improving Processes and Outcomes in Digital Learning Environments – Empirical Foundations and Design Principles for Scaffolding in Technology-mediated Learning" ("summa cum laude")

Studium Kommunikationsmanagement und Dialogmarketing (Master of Arts) an der Universität Kassel

Thema der Masterarbeit: "Mobile Loyalty Programs and Trust"

Studium der Wirtschaftswissenschaften (Diplom) an der Universität Kassel mit den Schwerpunkten: „Unternehmensrechnung, Steuerlehre und Controlling“ sowie „Marketing und internationales Management“

Thema der Diplomarbeit: „Grundlagen und Potenziale des Web 2.0 im interaktiven Marketing“

Arbeitserfahrung

Studentische Hilfskraft am Fachgebiet Wirtschaftsinformatik an der Universität Kassel

Praktikum bei der B.Braun Melsungen AG im Spartencontrolling Hospital Care

Forschungsinteressen

Vertrauen in Informationssysteme
Verstehen und Entwickeln von smarten Dienstleistungen
Aneignungs- und Nutzungsprozesse von Informationssystemen
Decision-making in digitalen Umgebungen

Forschungsaufenthalt

(07/2017-09/2017) Forschungsaufenthalt bei Prof. Dr. Abhay Mishra am Institute for Insight und dem Department of Computer Information Systems am J. Mack Robinson College of Business der Georgia State University (Atlanta, GA, USA)
(08/2019) Forschungsaufenthalt bei Prof. Dr. Jane Fedorowicz (Accountancy and Information & Process Management Departments) an der McCallum Graduate School of Business der Bentley University(Waltham, MA, USA)

Akademische Erfolge

Betreuer der laut Gesellschaft für Informatik (GI) besten Bachelorarbeit im Bereich E-Learning 2015 (Entwicklung eines Leitfadens für kultursensitives E-Learning von Julia Nölker)
Betreuer der Bachelorarbeit „Nudging Privacy?! - Typologie von Privacy Nudges und Präferenzen in digitalen Arbeitsumgebungen“ (verfasst von Felix Hupfeld), prämiert mit dem Fujitsu NEXT IT Innovation Award 2020
Best Completed Research Paper Nominee European Conference on Information Systems (ECIS) 2014
Best Research-in-Progress Paper Nominee International Conference on Information Systems (ICIS) 2015
Best Theory Paper Award First Runner-Up International Conference on Information Systems (ICIS) 2020
Best Paper Hawaii International Conference on System Sciences (HICSS)2020
Teilnehmer des Doctoral Consortiums der International Conference on Information Systems (ICIS) 2015
Teilnehmer OCIS Junior Faculty Consortium des Academy of Management Meetings 2019
Best Reviewer Nominee International Conference on Information Systems (ICIS) 2018
Best Reviewer Nomineen Internationale Konferenz Wirtschaftsinformatik (WI) 2021
Mitarbeit im Lehrinnovationsprojekt "Flipped Classroom Concept for IS Lectures" (ausgezeichnet mit dem AIS Award for Innovation in Teaching)
First Runner-Up Best Prototype & Experiment Wirtschaftsinformatik (WI) 2017 (mit Sissy-Josefina Ernst und Matthias Söllner): Link zum Prototyp

Aktivitäten in der Wirtschaftsinformatik Community

WI 2017: Review- und Programmmanagement für die 13. Internationale Tagung Wirtschaftsinformatik in St.Gallen, Schweiz - www.wi2017.ch
ICIS 2019: Review Coordinator für die 40. International Conference on Information Systems in München, Deutschland - icis2019.aisconferences.org
Associate Editor für IS Konferenzen (kontinuierlich für ICIS, ECIS, WI & AOM - OCIS Division)

Review-Tätigkeiten (kontinuierlich)

Academy of Management (AOM)
Business and Information Systems Engineering (BISE)
Decision Sciences Journal of Innovative Education (DSJIE)
European Conference on Information Systems (ECIS)
European Journal of Information Systems (EJIS)
Electronic Markets (EM)
Hawaii International Conference on System Sciences (HICSS)
International Conference on Information Systems (ICIS)
Journal of the Association for Information Systems (JAIS)
Management Information Systems Quarterly (MISQ)
Multikonferenz Wirtschaftsinformatik (MKWI)
AIS Transactions on Human-Computer Interaction (THCI)
Internationale Konferenz Wirtschaftsinformatik (WI)

Mitgliedschaften
Academy of Management (AOM), OCIS und MED Division
Association for Information Systems (AIS)
Association for Computing Machinery – Special Interest Group Computer-Human Interaction (ACM SIGCHI)
Bundesnetzwerk Verbraucherforschung des des Bundesministerium der Justiz und für Verbraucherschutz
Verband der Hochschullehrer für Betriebswirtschaft (VHB)

Publikationen

2023[ to top ]

Klee, S.; & Janson, A. (2023): Investigating Relevant Data in Automotive Procurement Departments: External Shocks as Transparency Creator for Data Deficits in Decision-Making. In: Information Systems Frontiers (Inf Syst Front).
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@article{ls_leimeister, abstract = {Uncertainty becomes the new normal for organizations worldwide. Many organizations are dependent on complex global supply chains. COVID-19, but also environmental disasters or the war in Ukraine, demonstrate the volatility of supply chains. Procurement departments are the central interface between internal and external stakeholders and must manage the supply chain stability what requires fast and accurate decision-making. External shocks and sudden disruptions of central supply chains illustrated that data analytics could not prevent disruptions, although sound research on competitive advantages and numerous investments should have enabled organizations to data-driven decision-making. Rather, it became transparent, that there are numerous data deficits in organizations. We did an interview-based study with 23 procurement and supply chain experts about relevant data sets and the status of its usability. We contribute to theory and practice by uncovering relevant aspects of data and provide theoretical propositions on how decision-making can be improved in automotive procurement departments.}, author = {Klee, Sven and Janson, Andreas}, journal = {Information Systems Frontiers (Inf Syst Front)}, keywords = {u3bpub}, title = {Investigating Relevant Data in Automotive Procurement Departments: External Shocks as Transparency Creator for Data Deficits in Decision-Making}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Klee, Sven %A Janson, Andreas %D 2023 %J Information Systems Frontiers (Inf Syst Front) %R 10.1007/s10796-023-10444-z %T Investigating Relevant Data in Automotive Procurement Departments: External Shocks as Transparency Creator for Data Deficits in Decision-Making %U https://pubs.wi-kassel.de/wp-content/uploads/2023/11/JML_952.pdf %X Uncertainty becomes the new normal for organizations worldwide. Many organizations are dependent on complex global supply chains. COVID-19, but also environmental disasters or the war in Ukraine, demonstrate the volatility of supply chains. Procurement departments are the central interface between internal and external stakeholders and must manage the supply chain stability what requires fast and accurate decision-making. External shocks and sudden disruptions of central supply chains illustrated that data analytics could not prevent disruptions, although sound research on competitive advantages and numerous investments should have enabled organizations to data-driven decision-making. Rather, it became transparent, that there are numerous data deficits in organizations. We did an interview-based study with 23 procurement and supply chain experts about relevant data sets and the status of its usability. We contribute to theory and practice by uncovering relevant aspects of data and provide theoretical propositions on how decision-making can be improved in automotive procurement departments.
Schöbel, S.; Schmitt, A.; Benner, D.; Saqr, M.; Janson, A.; & Leimeister, J. M. (2023): Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers. In: Information Systems Frontiers (Inf Syst Front).
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@article{ls_leimeister, abstract = {Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today's generative models. Continuous technological advancements such as statistical computing and large language models allow for an increasingly natural and effortless interaction, as well as domain-agnostic deployment opportunities. Ultimately, this evolution begs multiple questions: How have technical capabilities developed? How is the nature of work changed through humans' interaction with conversational agents? How has research framed dominant perceptions and depictions of such agents? And what is the path forward? To address these questions, we conducted a bibliometric study including over 5000 research articles on CAs. Based on a systematic analysis of keywords, topics, and author networks, we derive "five waves of CA research" that describe the past, present, and potential future of research on CAs. Our results highlight fundamental technical evolutions and theoretical paradigms in CA research. Therefore, we discuss the moderating role of big technologies, and novel technological advancements like OpenAI GPT or BLOOM NLU that mark the next frontier of CA research. We contribute to theory by laying out central research streams in CA research, and offer practical implications by highlighting the design and deployment opportunities of CAs.}, author = {Schöbel, Sofia and Schmitt, Anuschka and Benner, Dennis and Saqr, Mohammed and Janson, Andreas and Leimeister, Jan Marco}, journal = {Information Systems Frontiers (Inf Syst Front)}, keywords = {voice_assistant}, publisher = {Springer Nature}, title = {Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Schmitt, Anuschka %A Benner, Dennis %A Saqr, Mohammed %A Janson, Andreas %A Leimeister, Jan Marco %D 2023 %I Springer Nature %J Information Systems Frontiers (Inf Syst Front) %R 10.1007/s10796-023-10375-9 %T Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers %U https://pubs.wi-kassel.de/wp-content/uploads/2023/04/JML_926.pdf %X Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today's generative models. Continuous technological advancements such as statistical computing and large language models allow for an increasingly natural and effortless interaction, as well as domain-agnostic deployment opportunities. Ultimately, this evolution begs multiple questions: How have technical capabilities developed? How is the nature of work changed through humans' interaction with conversational agents? How has research framed dominant perceptions and depictions of such agents? And what is the path forward? To address these questions, we conducted a bibliometric study including over 5000 research articles on CAs. Based on a systematic analysis of keywords, topics, and author networks, we derive "five waves of CA research" that describe the past, present, and potential future of research on CAs. Our results highlight fundamental technical evolutions and theoretical paradigms in CA research. Therefore, we discuss the moderating role of big technologies, and novel technological advancements like OpenAI GPT or BLOOM NLU that mark the next frontier of CA research. We contribute to theory by laying out central research streams in CA research, and offer practical implications by highlighting the design and deployment opportunities of CAs.
Janson, A. (2023): How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification. In: Computers in Human Behavior.
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@article{ls_leimeister, abstract = {Although chatbots are oftentimes used in customer service encounters, interactions are oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of anthropomorphic design elements. In this experimental study, we examine the two anthropomorphic chatbot design elements of personification, which includes a human-like appearance, and social orientation of communication style, which means a more sensitive and extensive communication. We tested the influence of the two design elements on social presence, satisfaction, trust and empathy towards a chatbot. First, the results show a significant influence of both anthropomorphic design elements on social presence. Second, our findings illustrate that social presence influences trusting beliefs, empathy, and satisfaction. Third, social presence acts as a mediator for both anthropomorphic design elements for satisfaction with a chatbot. Our implications provide a better understanding of anthropomorphic chatbot design elements when designing chatbots for short-term interactions, and we offer actionable implications for practice that enable more effective chatbot implementations.}, author = {Janson, Andreas}, journal = {Computers in Human Behavior}, keywords = {u3bpub}, number = {December}, publisher = {Elsevier}, title = {How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Janson, Andreas %D 2023 %I Elsevier %J Computers in Human Behavior %N December %R 10.1016/j.chb.2023.107954 %T How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification %U https://pubs.wi-kassel.de/wp-content/uploads/2023/09/JML_949.pdf %X Although chatbots are oftentimes used in customer service encounters, interactions are oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of anthropomorphic design elements. In this experimental study, we examine the two anthropomorphic chatbot design elements of personification, which includes a human-like appearance, and social orientation of communication style, which means a more sensitive and extensive communication. We tested the influence of the two design elements on social presence, satisfaction, trust and empathy towards a chatbot. First, the results show a significant influence of both anthropomorphic design elements on social presence. Second, our findings illustrate that social presence influences trusting beliefs, empathy, and satisfaction. Third, social presence acts as a mediator for both anthropomorphic design elements for satisfaction with a chatbot. Our implications provide a better understanding of anthropomorphic chatbot design elements when designing chatbots for short-term interactions, and we offer actionable implications for practice that enable more effective chatbot implementations.
Berkle, Y.; Janson, A.; Wambsganß, T.; Löfflad, D.; Leimeister, J. M.; & Leuchter, M. (2023): Measuring students’ argumentation skills: validation of a test instrument. In: EARLI Conference (EARLI). Thessaloniki, Greece.
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@inproceedings{ls_leimeister, abstract = {The importance of argumentation skills for academic disciplines is well evident. Two core aspects of argumentation skills are a) the recognition of argumentation fallacies and b) the recognition of the structure of arguments. These two argumentation skills might be related to domain-specific knowledge. In our study, we aim to evaluate an instrument to assess the recognition of argumentation fallacies and the structure of arguments in the context of different domains. Thus, we implemented a self-developed instrument to measure both argumentation skills in different student groups (business economic students and pre-service teachers) in different domains: a) the study-domain of their own courses, b) the study-domain of the respective other courses and c) a neutral domain (sustainability). We assumed these three domains to represent different dimensions within the ability to recognize argumentation fallacies and within the ability to recognize argument structures. This assumption could not be confirmed, what leads to the assumption that our instrument captures cross-domain argumentation skills. However, our research implies a difference in the recognition of formal compared to informal argumentation fallacies. Furthermore, the results indicate that the instrument measures argumentative skills in both groups of students equally well.}, address = {Thessaloniki, Greece}, author = {Berkle, Yvonne and Janson, Andreas and Wambsganß, Thiemo and Löfflad, Denise and Leimeister, Jan Marco and Leuchter, Miriam}, booktitle = {EARLI Conference (EARLI)}, keywords = {u3bpub}, title = {Measuring students’ argumentation skills: validation of a test instrument}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Berkle, Yvonne %A Janson, Andreas %A Wambsganß, Thiemo %A Löfflad, Denise %A Leimeister, Jan Marco %A Leuchter, Miriam %B EARLI Conference (EARLI) %C Thessaloniki, Greece %D 2023 %T Measuring students’ argumentation skills: validation of a test instrument %X The importance of argumentation skills for academic disciplines is well evident. Two core aspects of argumentation skills are a) the recognition of argumentation fallacies and b) the recognition of the structure of arguments. These two argumentation skills might be related to domain-specific knowledge. In our study, we aim to evaluate an instrument to assess the recognition of argumentation fallacies and the structure of arguments in the context of different domains. Thus, we implemented a self-developed instrument to measure both argumentation skills in different student groups (business economic students and pre-service teachers) in different domains: a) the study-domain of their own courses, b) the study-domain of the respective other courses and c) a neutral domain (sustainability). We assumed these three domains to represent different dimensions within the ability to recognize argumentation fallacies and within the ability to recognize argument structures. This assumption could not be confirmed, what leads to the assumption that our instrument captures cross-domain argumentation skills. However, our research implies a difference in the recognition of formal compared to informal argumentation fallacies. Furthermore, the results indicate that the instrument measures argumentative skills in both groups of students equally well.
Thiel de Gafenco, M.; Weinert, T.; Janson, A.; Klusmeyer, J.; & Leimeister, J. M. (2023): Shared digital artifacts – Co-creators as beneficiaries in microlearning development. In: Education and Information Technologies (Educ Inf Technol).
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@article{ls_leimeister, abstract = {Continuing vocational training benefits from the employees’ ability to share individual experience and expertise with their co-workers, as these assets constitute competitive advantages for companies. IT-supported systems can facilitate processes of knowledge elicitation (e. g. as part of collaborative co-creation) to ensure retainment of preferred qualitative characteristics of the resulting knowledge artifacts and provide ample opportunities to manage and configure a growing number of such artifacts in a company’s repository. It remains unclear however, how such collaborative and digital co-creation processes can benefit the individual co-creators’ expertise development. To address this gap in research and practice, an IT-supported co-creation system for microlearnings is designed and evaluated with master craftsman trainees of an inter-company vocational training center. With the deployment of the co-creation system, knowledge elaboration was examined via a qualitative evaluation of concept maps. By applying categories of the maps’ semantic properties and comparing features of expert knowledge derived from expertise research and concept mapping literature, we evaluate the process’ function to support expert knowledge elaboration as a desirable learning outcome for co-creators of shared digital artifacts. Analysis of the concept maps shows an absence of theoretical reasoning and an emphasis on contextual factors with minute details of work processes, indicating more practical than expert knowledge formation when co-creating shared digital artifacts. To improve the IT system’s effective support for expert knowledge elicitation, adjustments to the structured procedure are discussed and future research directions and limitations of this study are addressed.}, author = {Thiel de Gafenco, Marian and Weinert, Tim and Janson, Andreas and Klusmeyer, Jens and Leimeister, Jan Marco}, journal = {Education and Information Technologies (Educ Inf Technol)}, keywords = {u3bpub}, publisher = {Springer}, title = {Shared digital artifacts – Co-creators as beneficiaries in microlearning development}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Thiel de Gafenco, Marian %A Weinert, Tim %A Janson, Andreas %A Klusmeyer, Jens %A Leimeister, Jan Marco %D 2023 %I Springer %J Education and Information Technologies (Educ Inf Technol) %R 10.1007/s10639-023-12074-z %T Shared digital artifacts – Co-creators as beneficiaries in microlearning development %U https://pubs.wi-kassel.de/wp-content/uploads/2023/08/JML_944.pdf %X Continuing vocational training benefits from the employees’ ability to share individual experience and expertise with their co-workers, as these assets constitute competitive advantages for companies. IT-supported systems can facilitate processes of knowledge elicitation (e. g. as part of collaborative co-creation) to ensure retainment of preferred qualitative characteristics of the resulting knowledge artifacts and provide ample opportunities to manage and configure a growing number of such artifacts in a company’s repository. It remains unclear however, how such collaborative and digital co-creation processes can benefit the individual co-creators’ expertise development. To address this gap in research and practice, an IT-supported co-creation system for microlearnings is designed and evaluated with master craftsman trainees of an inter-company vocational training center. With the deployment of the co-creation system, knowledge elaboration was examined via a qualitative evaluation of concept maps. By applying categories of the maps’ semantic properties and comparing features of expert knowledge derived from expertise research and concept mapping literature, we evaluate the process’ function to support expert knowledge elaboration as a desirable learning outcome for co-creators of shared digital artifacts. Analysis of the concept maps shows an absence of theoretical reasoning and an emphasis on contextual factors with minute details of work processes, indicating more practical than expert knowledge formation when co-creating shared digital artifacts. To improve the IT system’s effective support for expert knowledge elicitation, adjustments to the structured procedure are discussed and future research directions and limitations of this study are addressed.
Janson, A.; Schmidt-Kraepelin, M.; Schöbel, S.; & Sunyaev, A. (2023): Special Issue Editorial: Adaptive and Intelligent Gamification Design. In: AIS Transactions on Human-Computer Interaction (THCI), Ausgabe/Nummer: 2, Vol. 15, Erscheinungsjahr/Year: 2023. pp. 136–145.
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@article{ls_leimeister, abstract = {This editorial provides an overview of the three accepted papers for the AIS THCI special issue on adaptive and intelligent gamification designs. The first paper examines conversational agents and how one can use gamification to make the design more engaging. The second study focuses on mobile fitness apps and analyzes the role that personality plays in apps and game designs. Finally, the third paper examines gamification in a virtual laboratory environment. Aligned with current work, we present future research directions that involve generative AI, the metaverse, and a shift in gamification research and practice in the future.}, author = {Janson, Andreas and Schmidt-Kraepelin, Manuel and Schöbel, Sofia and Sunyaev, Ali}, journal = {AIS Transactions on Human-Computer Interaction (THCI)}, keywords = {u3bpub}, number = 2, pages = {136-145}, title = {Special Issue Editorial: Adaptive and Intelligent Gamification Design}, volume = 15, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Janson, Andreas %A Schmidt-Kraepelin, Manuel %A Schöbel, Sofia %A Sunyaev, Ali %D 2023 %J AIS Transactions on Human-Computer Interaction (THCI) %N 2 %P 136-145 %R 10.17705/1thci.00186 %T Special Issue Editorial: Adaptive and Intelligent Gamification Design %U https://pubs.wi-kassel.de/wp-content/uploads/2023/07/JML_938.pdf %V 15 %X This editorial provides an overview of the three accepted papers for the AIS THCI special issue on adaptive and intelligent gamification designs. The first paper examines conversational agents and how one can use gamification to make the design more engaging. The second study focuses on mobile fitness apps and analyzes the role that personality plays in apps and game designs. Finally, the third paper examines gamification in a virtual laboratory environment. Aligned with current work, we present future research directions that involve generative AI, the metaverse, and a shift in gamification research and practice in the future.
Schmitt, A.; Zierau, N.; Janson, A.; & Leimeister, J. M. (2023): The Role of AI-Based Artifacts’ Voice Capabilities for Agency Attribution. In: Journal of the Association for Information Systems (JAIS), Ausgabe/Nummer: 4, Vol. 24, Erscheinungsjahr/Year: 2023. pp. 980–1004.
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@article{ls_leimeister, abstract = {The pervasiveness and increasing sophistication of artificial intelligence (AI)-based artifacts within private, organizational, and social realms change how humans interact with machines. Theorizing about the way humans perceive AI-based artifacts is crucial to understanding why and to what extent humans deem these as competent for, i.e., decision-making, yet has traditionally taken a modality-agnostic view. In this paper, we theorize about a particular case of interaction, namely that of voice-based interaction with AI-based artifacts. The capabilities and perceived naturalness of such artifacts, fueled by continuous advances in natural language processing, induce users to deem an artifact as able to act autonomously in a goal-oriented manner. We argue that there is a positive direct relationship between the voice capabilities of an artifact and users’ agency attribution, ultimately obscuring the artifact’s true nature and competencies. This relationship is further moderated by an artifact’s actual agency, uncertainty, and user characteristics.}, author = {Schmitt, Anuschka and Zierau, Naim and Janson, Andreas and Leimeister, Jan Marco}, journal = {Journal of the Association for Information Systems (JAIS)}, keywords = {pub_jml}, number = 4, pages = {980-1004}, title = {The Role of AI-Based Artifacts’ Voice Capabilities for Agency Attribution}, volume = 24, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Schmitt, Anuschka %A Zierau, Naim %A Janson, Andreas %A Leimeister, Jan Marco %D 2023 %J Journal of the Association for Information Systems (JAIS) %N 4 %P 980-1004 %R 10.17705/1jais.00827 %T The Role of AI-Based Artifacts’ Voice Capabilities for Agency Attribution %U https://pubs.wi-kassel.de/wp-content/uploads/2023/07/JML_930_new.pdf %V 24 %X The pervasiveness and increasing sophistication of artificial intelligence (AI)-based artifacts within private, organizational, and social realms change how humans interact with machines. Theorizing about the way humans perceive AI-based artifacts is crucial to understanding why and to what extent humans deem these as competent for, i.e., decision-making, yet has traditionally taken a modality-agnostic view. In this paper, we theorize about a particular case of interaction, namely that of voice-based interaction with AI-based artifacts. The capabilities and perceived naturalness of such artifacts, fueled by continuous advances in natural language processing, induce users to deem an artifact as able to act autonomously in a goal-oriented manner. We argue that there is a positive direct relationship between the voice capabilities of an artifact and users’ agency attribution, ultimately obscuring the artifact’s true nature and competencies. This relationship is further moderated by an artifact’s actual agency, uncertainty, and user characteristics.
Tolzin, A.; Körner, A.; Dickhaut, E.; Janson, A.; Rummer, R.; & Leimeister, J. M. (2023): Designing Pedagogical Conversational Agents for Achieving Common Ground. In: International Conference on Design Science Research (DESRIST). Pretoria, South Africa.
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@inproceedings{ls_leimeister, abstract = {As educational organizations face difficulties in providing personalized learning material or individual learning support, pedagogical conversational agents (PCAs) promise individualized learning for students. However, the problem of conversational breakdowns of PCAs and consequently poor learning outcomes still exist. Hence, effective and grounded communication between learners and PCAs is fundamental to improving learning processes and out-comes. As understanding each other and the conversational grounding is crucial for conversations between humans and PCAs, we propose common ground theory as a foundation for designing a PCA. Conducting a design science research project, we propose theory-motivated design principles and instantiate them in a PCA. We evaluate the utility of the artifact with an experimental study in higher education to inform the subsequent design iterations. We contribute design knowledge on conversational agents in learning settings, enabling researchers and practitioners to develop PCAs based on common ground research in education and providing avenues for future research. Thereby, we can secure further understanding of learning processes based on grounding communication.}, address = {Pretoria, South Africa}, author = {Tolzin, Antonia and Körner, Anita and Dickhaut, Ernestine and Janson, Andreas and Rummer, Ralf and Leimeister, Jan Marco}, booktitle = {International Conference on Design Science Research (DESRIST)}, keywords = {u3bpub}, title = {Designing Pedagogical Conversational Agents for Achieving Common Ground}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Tolzin, Antonia %A Körner, Anita %A Dickhaut, Ernestine %A Janson, Andreas %A Rummer, Ralf %A Leimeister, Jan Marco %B International Conference on Design Science Research (DESRIST) %C Pretoria, South Africa %D 2023 %T Designing Pedagogical Conversational Agents for Achieving Common Ground %U http://pubs.wi-kassel.de/wp-content/uploads/2023/06/JML_933.pdf %X As educational organizations face difficulties in providing personalized learning material or individual learning support, pedagogical conversational agents (PCAs) promise individualized learning for students. However, the problem of conversational breakdowns of PCAs and consequently poor learning outcomes still exist. Hence, effective and grounded communication between learners and PCAs is fundamental to improving learning processes and out-comes. As understanding each other and the conversational grounding is crucial for conversations between humans and PCAs, we propose common ground theory as a foundation for designing a PCA. Conducting a design science research project, we propose theory-motivated design principles and instantiate them in a PCA. We evaluate the utility of the artifact with an experimental study in higher education to inform the subsequent design iterations. We contribute design knowledge on conversational agents in learning settings, enabling researchers and practitioners to develop PCAs based on common ground research in education and providing avenues for future research. Thereby, we can secure further understanding of learning processes based on grounding communication.
Gleich, T.; Schöbel, S.; & Janson, A. (2023): Meetings at Digital Workplaces – An Experimental Approach to Analyze Group Attachment and Organizational Commitment in Digital Worlds. In: European Conference on Information Systems (ECIS). Kristiansand, Norway.
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@inproceedings{ls_leimeister, abstract = {After facing the COVID-19 pandemic, organizations request their employees to work from home permanently. For an organization, this provides positive benefits such as reducing costs for rent. From an employee perspective, working from home can cause a feeling of isolation towards co-workers and lower attachment to an organization. One way to counteract this problem is to transfer the office to the digital world, especially spurred by the metaverse discussion to represent processes of our real world in digital environments that allow us to do everything in the same way digitally as we are doing in the real world. In this paper, we present a theoretical model for conducting a 2x2 between-subject experiment to analyze how digital real-world meeting experiences influence team attachment and organizational commitment. We contribute to theories such as the need of belonging and transfer them to digital environments and provide practical implications for designing digital offices.}, address = {Kristiansand, Norway}, author = {Gleich, Tristan and Schöbel, Sofia and Janson, Andreas}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {pub_ssc}, title = {Meetings at Digital Workplaces – An Experimental Approach to Analyze Group Attachment and Organizational Commitment in Digital Worlds}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Gleich, Tristan %A Schöbel, Sofia %A Janson, Andreas %B European Conference on Information Systems (ECIS) %C Kristiansand, Norway %D 2023 %T Meetings at Digital Workplaces – An Experimental Approach to Analyze Group Attachment and Organizational Commitment in Digital Worlds %U https://pubs.wi-kassel.de/wp-content/uploads/2023/06/JML_934.pdf %X After facing the COVID-19 pandemic, organizations request their employees to work from home permanently. For an organization, this provides positive benefits such as reducing costs for rent. From an employee perspective, working from home can cause a feeling of isolation towards co-workers and lower attachment to an organization. One way to counteract this problem is to transfer the office to the digital world, especially spurred by the metaverse discussion to represent processes of our real world in digital environments that allow us to do everything in the same way digitally as we are doing in the real world. In this paper, we present a theoretical model for conducting a 2x2 between-subject experiment to analyze how digital real-world meeting experiences influence team attachment and organizational commitment. We contribute to theories such as the need of belonging and transfer them to digital environments and provide practical implications for designing digital offices.
Purohit, A. K.; Barev, T. J.; Schöbel, S.; Janson, A.; & Holzer, A. (2023): Designing for Digital Wellbeing on a Smartphone: Co-creation of Digital Nudges to Mitigate Instagram Overuse. In: Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii, USA.
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@inproceedings{ls_leimeister, abstract = {The endless stream of social media newsfeeds and stories captivates users for hours on end, sometimes exceeding what users themselves consider unhealthy. However, reducing one's social media consumption has proven to be challenging. To address this issue, this study investigates how the co-creation of the digital feedback nudge can improve digital well-being without increasing privacy threats. To achieve this goal, a mixed method study is used through a two-week pre-post study design. Results demonstrate that co-creation significantly increased users' sense of agency, sense of accomplishment and perceived sense of privacy while reducing users' privacy concern. Furthermore, the feedback nudge allowed participants to significantly decrease their social media use.}, address = {Maui, Hawaii, USA}, author = {Purohit, Aditya Kumar and Barev, Torben Jan and Schöbel, Sofia and Janson, Andreas and Holzer, Adrian}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {u3bpub}, title = {Designing for Digital Wellbeing on a Smartphone: Co-creation of Digital Nudges to Mitigate Instagram Overuse}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Purohit, Aditya Kumar %A Barev, Torben Jan %A Schöbel, Sofia %A Janson, Andreas %A Holzer, Adrian %B Hawaii International Conference on System Sciences (HICSS) %C Maui, Hawaii, USA %D 2023 %T Designing for Digital Wellbeing on a Smartphone: Co-creation of Digital Nudges to Mitigate Instagram Overuse %U https://pubs.wi-kassel.de/wp-content/uploads/2023/01/JML_918.pdf %X The endless stream of social media newsfeeds and stories captivates users for hours on end, sometimes exceeding what users themselves consider unhealthy. However, reducing one's social media consumption has proven to be challenging. To address this issue, this study investigates how the co-creation of the digital feedback nudge can improve digital well-being without increasing privacy threats. To achieve this goal, a mixed method study is used through a two-week pre-post study design. Results demonstrate that co-creation significantly increased users' sense of agency, sense of accomplishment and perceived sense of privacy while reducing users' privacy concern. Furthermore, the feedback nudge allowed participants to significantly decrease their social media use.
Schmitt, A.; Rentsch, S.; & Janson, A. (2023): Social Audio: Conceptualizing Voice-Based Online Social Networks and their Privacy Implications. In: Annual Meeting of the Academy of Management (AOM). Boston, Massachusetts, USA.
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@inproceedings{ls_leimeister, abstract = {This paper explores the nature and implications of social audio: online social networks (OSNs) that enable users to interact via voice. The paper contributes to basic science by offering a precise conceptualization of voice-based OSNs and their design features. We posit that the defining characteristics of traditional OSNs also hold for social audio, yet that novel features (i.e., creating rooms) and modifications of traditional features (i.e., like) through voice idiosyncrasies can be found. This work also shows how social audio introduces novel privacy implications, particularly driven by the richness and risks of voice as an interaction modality. Using three illustrative cases, we demonstrate applications of social audio and how privacy implications remain largely unaddressed. Specifically, we find that the networks considered show very few specific features addressing the risks of voice-based interaction and that current privacy policies do not reflect these risks nor offer mitigation measures. We bridge our findings and extensions for future research by discussing potential approaches in terms of network architecture features for social audio providers to pursue in order to ensure user privacy.}, address = {Boston, Massachusetts, USA}, author = {Schmitt, Anuschka and Rentsch, Stefanie and Janson, Andreas}, booktitle = {Annual Meeting of the Academy of Management (AOM)}, keywords = {voice}, title = {Social Audio: Conceptualizing Voice-Based Online Social Networks and their Privacy Implications}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Schmitt, Anuschka %A Rentsch, Stefanie %A Janson, Andreas %B Annual Meeting of the Academy of Management (AOM) %C Boston, Massachusetts, USA %D 2023 %T Social Audio: Conceptualizing Voice-Based Online Social Networks and their Privacy Implications %X This paper explores the nature and implications of social audio: online social networks (OSNs) that enable users to interact via voice. The paper contributes to basic science by offering a precise conceptualization of voice-based OSNs and their design features. We posit that the defining characteristics of traditional OSNs also hold for social audio, yet that novel features (i.e., creating rooms) and modifications of traditional features (i.e., like) through voice idiosyncrasies can be found. This work also shows how social audio introduces novel privacy implications, particularly driven by the richness and risks of voice as an interaction modality. Using three illustrative cases, we demonstrate applications of social audio and how privacy implications remain largely unaddressed. Specifically, we find that the networks considered show very few specific features addressing the risks of voice-based interaction and that current privacy policies do not reflect these risks nor offer mitigation measures. We bridge our findings and extensions for future research by discussing potential approaches in terms of network architecture features for social audio providers to pursue in order to ensure user privacy.
Janson, A.; Schmitt, A.; & Bevilacqua, T. (2023): Disentangling Trust in Voice Assistants - A Configurational View on Conversational AI Ecosystems. In: Annual Meeting of the Academy of Management (AOM). Boston, Massachusetts, USA.
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@inproceedings{ls_leimeister, abstract = {Voice assistants’ (VAs) increasingly nuanced and natural communication via artificial intelligence (AI) opens up new opportunities for the experience of users, providing task assistance and automation possibilities, and also offer an easy interface to digital services and ecosystems. However, VAs and according ecosystems face various problems, such as low adoption and satisfaction rates as well as other negative reactions from users. Companies, therefore, need to consider what contributes to user satisfaction of VAs and related conversational AI ecosystems. Key for conversational AI ecosystems is the consideration of trust due to their agentic and pervasive nature. Nonetheless, due to the complexity of conversational AI ecosystems and different trust sources involved, we argue that we need a more detailed understanding about trust. Thus, we propose a configurational view on conversational AI ecosystems that allows us to disentangle the complex and interrelated factors that contribute to trust in VAs. We examine with a configurational approach and a survey study, how different trust sources contribute to the outcomes of conversational AI ecosystems, i.e., in our case user satisfaction. The results of our study show four distinct patterns of trust source configurations. Vice versa, we show how trust sources contribute to the absence of the outcome, i.e., user satisfaction. The derived implications provide a configurative theoretical understanding for the role of trust sources for user satisfaction that provides practitioners useful guidance for more trustworthy conversational AI ecosystems.}, address = {Boston, Massachusetts, USA}, author = {Janson, Andreas and Schmitt, Anuschka and Bevilacqua, Tatjana}, booktitle = {Annual Meeting of the Academy of Management (AOM)}, keywords = {u3bpub}, title = {Disentangling Trust in Voice Assistants - A Configurational View on Conversational AI Ecosystems}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Schmitt, Anuschka %A Bevilacqua, Tatjana %B Annual Meeting of the Academy of Management (AOM) %C Boston, Massachusetts, USA %D 2023 %T Disentangling Trust in Voice Assistants - A Configurational View on Conversational AI Ecosystems %X Voice assistants’ (VAs) increasingly nuanced and natural communication via artificial intelligence (AI) opens up new opportunities for the experience of users, providing task assistance and automation possibilities, and also offer an easy interface to digital services and ecosystems. However, VAs and according ecosystems face various problems, such as low adoption and satisfaction rates as well as other negative reactions from users. Companies, therefore, need to consider what contributes to user satisfaction of VAs and related conversational AI ecosystems. Key for conversational AI ecosystems is the consideration of trust due to their agentic and pervasive nature. Nonetheless, due to the complexity of conversational AI ecosystems and different trust sources involved, we argue that we need a more detailed understanding about trust. Thus, we propose a configurational view on conversational AI ecosystems that allows us to disentangle the complex and interrelated factors that contribute to trust in VAs. We examine with a configurational approach and a survey study, how different trust sources contribute to the outcomes of conversational AI ecosystems, i.e., in our case user satisfaction. The results of our study show four distinct patterns of trust source configurations. Vice versa, we show how trust sources contribute to the absence of the outcome, i.e., user satisfaction. The derived implications provide a configurative theoretical understanding for the role of trust sources for user satisfaction that provides practitioners useful guidance for more trustworthy conversational AI ecosystems.
Dickhaut, E.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2023): Lawfulness by design – development and evaluation of lawful design patterns to consider legal requirements. In: European Journal of Information Systems (EJIS).
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@article{ls_leimeister, abstract = {New political objectives, emerging regulatory regimes for the digital sphere, and higher penalties for violations have intensified the pressure to develop lawful IT artefacts. As the adaptation of existing IT artefacts to new regulations can be expensive and arduous, a more attractive approach would be to design IT artefacts lawfully from the beginning. A major challenge is that the law is generally technology-neutral, and lawful design requires legal expertise throughout the development, which is costly and time consuming due to communication challenges between legal experts and developers. One possible approach to proactively consider IT regulations in the systems development is design patterns that convey legal design knowledge and support developers in determining the appropriate design options. Consequently, we develop a framework for lawful design patterns and demonstrate their feasibility and advantages using the example of developing AI-based assistants and the regulation of the General Data Protection Regulation (GDPR). Using the design pattern framework, we develop design patterns for lawful AI-based assistants and evaluate them using (a) an experimental approach to show the usefulness of the patterns for developers and (b) rely on a legal simulation study to holistically evaluate how design patterns contribute to lawful IT.}, author = {Dickhaut, Ernestine and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, journal = {European Journal of Information Systems (EJIS)}, keywords = {pub_msö}, title = {Lawfulness by design – development and evaluation of lawful design patterns to consider legal requirements}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %D 2023 %J European Journal of Information Systems (EJIS) %R doi.org/10.1080/0960085X.2023.2174050 %T Lawfulness by design – development and evaluation of lawful design patterns to consider legal requirements %U https://pubs.wi-kassel.de/wp-content/uploads/2023/03/JML_922.pdf %X New political objectives, emerging regulatory regimes for the digital sphere, and higher penalties for violations have intensified the pressure to develop lawful IT artefacts. As the adaptation of existing IT artefacts to new regulations can be expensive and arduous, a more attractive approach would be to design IT artefacts lawfully from the beginning. A major challenge is that the law is generally technology-neutral, and lawful design requires legal expertise throughout the development, which is costly and time consuming due to communication challenges between legal experts and developers. One possible approach to proactively consider IT regulations in the systems development is design patterns that convey legal design knowledge and support developers in determining the appropriate design options. Consequently, we develop a framework for lawful design patterns and demonstrate their feasibility and advantages using the example of developing AI-based assistants and the regulation of the General Data Protection Regulation (GDPR). Using the design pattern framework, we develop design patterns for lawful AI-based assistants and evaluate them using (a) an experimental approach to show the usefulness of the patterns for developers and (b) rely on a legal simulation study to holistically evaluate how design patterns contribute to lawful IT.
Beverungen, D.; zur Heiden, P.; Lehrer, C.; Trier, M.; & Bartelheimer, C. (2023): Implementing Digital Responsibility through Information Systems Research – A Delphi Study of Objectives, Activities, and Challenges in IS Research. In: .
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@article{ls_leimeister, address = {Paderborn, Germany}, author = {Beverungen, Daniel and zur Heiden, Philipp and Lehrer, Christiane and Trier, Matthias and Bartelheimer, C.}, keywords = {u3bpub}, title = {Implementing Digital Responsibility through Information Systems Research – A Delphi Study of Objectives, Activities, and Challenges in IS Research.}, year = 2023 }
%0 Journal Article %1 ls_leimeister %A Beverungen, Daniel %A zur Heiden, Philipp %A Lehrer, Christiane %A Trier, Matthias %A Bartelheimer, C. %C Paderborn, Germany %D 2023 %T Implementing Digital Responsibility through Information Systems Research – A Delphi Study of Objectives, Activities, and Challenges in IS Research.
Dickhaut, E.; Li, M. M.; & Janson, A. (2023): How Videoconferencing and its Affordances Transformed Teaching in Schools During COVID-19 Pandemic. In: Hawaii international conference on system sciences (HICSS). Maui, Hawaii.
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@inproceedings{ls_leimeister, abstract = {The COVID-19 pandemic has brought about major changes in digitization in many areas of life and professions. New areas were digitized almost overnight, the school system in Germany was no exception leading to a demand for videoconferencing tools and communication platforms. These technologies have many different functionalities that need to be discovered, explored, and exploited by the user. Given the disruptive events that the COVID pandemic brought to us, this paper aims to shed light on how the dynamics of discovery, exploration, and exploitation unfolds. We use a functional affordance theory perspective to analyze and understand how user learn to use new technologies. To do this, we conducted an exploratory case-study-based research design including interviews with teachers from various schools to analyze how they appropriate new technologies to develop an explanatory theoretical model.}, address = {Maui, Hawaii}, author = {Dickhaut, Ernestine and Li, Mahei Manhai and Janson, Andreas}, booktitle = {Hawaii international conference on system sciences (HICSS)}, keywords = {pub_mli}, title = {How Videoconferencing and its Affordances Transformed Teaching in Schools During COVID-19 Pandemic}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Li, Mahei Manhai %A Janson, Andreas %B Hawaii international conference on system sciences (HICSS) %C Maui, Hawaii %D 2023 %T How Videoconferencing and its Affordances Transformed Teaching in Schools During COVID-19 Pandemic %U https://pubs.wi-kassel.de/wp-content/uploads/2023/01/JML_914.pdf %X The COVID-19 pandemic has brought about major changes in digitization in many areas of life and professions. New areas were digitized almost overnight, the school system in Germany was no exception leading to a demand for videoconferencing tools and communication platforms. These technologies have many different functionalities that need to be discovered, explored, and exploited by the user. Given the disruptive events that the COVID pandemic brought to us, this paper aims to shed light on how the dynamics of discovery, exploration, and exploitation unfolds. We use a functional affordance theory perspective to analyze and understand how user learn to use new technologies. To do this, we conducted an exploratory case-study-based research design including interviews with teachers from various schools to analyze how they appropriate new technologies to develop an explanatory theoretical model.
Dickhaut, E.; Janson, A.; Hevner, A.; & Leimeister, J. M. (2023): Sharing Design Knowledge Through Codification in Interdisciplinary DSR Collaborations. In: Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii.
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@inproceedings{ls_leimeister, abstract = {The goals of design science research (DSR) projects are to generate novel and useful artifacts and to produce rigorous and generalizable design knowledge. Often, DSR projects are conducted in collaborative, interdisciplinary project teams. Different disciplinary approaches to codifying design knowledge result in challenging project interactions. To study this situation, we analyze design knowledge codification in interdisciplinary teams over time. We gain insights from a survey of recent DSR papers that have been published in the AIS Senior Scholars’ Basket. We then present a detailed case study of a longitudinal project that brought to light issues of sharing design knowledge across disciplinary borders. Drawing from the survey and case study, we provide actionable guidance on how to effectively codify and share design knowledge to support researchers and practitioners to build useful artifacts and to make interdisciplinary design knowledge contributions reusable and applicable.}, address = {Maui, Hawaii}, author = {Dickhaut, Ernestine and Janson, Andreas and Hevner, Alan and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_jml}, title = {Sharing Design Knowledge Through Codification in Interdisciplinary DSR Collaborations}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Hevner, Alan %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %C Maui, Hawaii %D 2023 %T Sharing Design Knowledge Through Codification in Interdisciplinary DSR Collaborations %U http://pubs.wi-kassel.de/wp-content/uploads/2023/01/JML_915.pdf %X The goals of design science research (DSR) projects are to generate novel and useful artifacts and to produce rigorous and generalizable design knowledge. Often, DSR projects are conducted in collaborative, interdisciplinary project teams. Different disciplinary approaches to codifying design knowledge result in challenging project interactions. To study this situation, we analyze design knowledge codification in interdisciplinary teams over time. We gain insights from a survey of recent DSR papers that have been published in the AIS Senior Scholars’ Basket. We then present a detailed case study of a longitudinal project that brought to light issues of sharing design knowledge across disciplinary borders. Drawing from the survey and case study, we provide actionable guidance on how to effectively codify and share design knowledge to support researchers and practitioners to build useful artifacts and to make interdisciplinary design knowledge contributions reusable and applicable.
Tolzin, A.; & Janson, A. (2023): Mechanisms of Common Ground in Human-Agent Interaction: A Systematic Review of Conversational Agent Research. In: Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii, USA.
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@inproceedings{ls_leimeister, abstract = {Human-agent interaction is increasingly influencing our personal and work lives through the proliferation of conversational agents in various domains. As such, these agents combine intuitive natural language interactions by also delivering personalization through artificial intelligence capabilities. However, research on CAs as well as practical failures indicate that CA interaction oftentimes fails miserably. To reduce these failures, this paper introduces the concept of building common ground for more successful human-agent interactions. Based on a systematic review our analysis reveals five mechanisms for achieving common ground: (1) Embodiment, (2) Social Features, (3) Joint Action, (4) Knowledge Base, and (5) Mental Model of Conversational Agents. On this basis, we offer insights into grounding mechanisms and highlight the potentials when considering common ground in different human-agent interaction processes. Consequently, we secure further understanding and deeper insights of possible mechanisms of common ground in human-agent interaction in the future.}, address = {Maui, Hawaii, USA}, author = {Tolzin, Antonia and Janson, Andreas}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {u3bpub}, title = {Mechanisms of Common Ground in Human-Agent Interaction: A Systematic Review of Conversational Agent Research}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Tolzin, Antonia %A Janson, Andreas %B Hawaii International Conference on System Sciences (HICSS) %C Maui, Hawaii, USA %D 2023 %T Mechanisms of Common Ground in Human-Agent Interaction: A Systematic Review of Conversational Agent Research %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_890.pdf %X Human-agent interaction is increasingly influencing our personal and work lives through the proliferation of conversational agents in various domains. As such, these agents combine intuitive natural language interactions by also delivering personalization through artificial intelligence capabilities. However, research on CAs as well as practical failures indicate that CA interaction oftentimes fails miserably. To reduce these failures, this paper introduces the concept of building common ground for more successful human-agent interactions. Based on a systematic review our analysis reveals five mechanisms for achieving common ground: (1) Embodiment, (2) Social Features, (3) Joint Action, (4) Knowledge Base, and (5) Mental Model of Conversational Agents. On this basis, we offer insights into grounding mechanisms and highlight the potentials when considering common ground in different human-agent interaction processes. Consequently, we secure further understanding and deeper insights of possible mechanisms of common ground in human-agent interaction in the future.
Klee, S.; Janson, A.; & Leimeister, J. M. (2023): Automotive Manufacturers and Their Stumble from one Supply Crisis to Another: Procurement Departments Could be the Game Changer by Using Data Analytics, but…. In: Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii, USA.
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@inproceedings{ls_leimeister, abstract = {With this paper, we examine the use of data analytics for crisis management in automotive procurement departments. Possible business values of data analytics were part of numerous research approaches. Nevertheless, automotive manufacturers are repeatedly confronted with supply chain disruptions. Procurement departments have a central role within supply chains and are predominantly responsible for stable supply processes. Taking into account the potential of data analytics, such crises should be avoided or at least mitigated. Thus, there is the question, why data analytics cannot currently help automotive procurement departments by facing such crises. We therefore evaluate problems and obstacles by implementing and using data analytics in automotive procurement departments. Therefore, we talk to experienced procurement experts for evaluating practical insights. With our findings we provide practical insights and applicable recommendations for action with the goal of helping procurement leaders to better leverage data analytics for meeting current and future crises.}, address = {Maui, Hawaii, USA}, author = {Klee, Sven and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_skl}, title = {Automotive Manufacturers and Their Stumble from one Supply Crisis to Another: Procurement Departments Could be the Game Changer by Using Data Analytics, but…}, year = 2023 }
%0 Conference Paper %1 ls_leimeister %A Klee, Sven %A Janson, Andreas %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %C Maui, Hawaii, USA %D 2023 %T Automotive Manufacturers and Their Stumble from one Supply Crisis to Another: Procurement Departments Could be the Game Changer by Using Data Analytics, but… %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_887.pdf %X With this paper, we examine the use of data analytics for crisis management in automotive procurement departments. Possible business values of data analytics were part of numerous research approaches. Nevertheless, automotive manufacturers are repeatedly confronted with supply chain disruptions. Procurement departments have a central role within supply chains and are predominantly responsible for stable supply processes. Taking into account the potential of data analytics, such crises should be avoided or at least mitigated. Thus, there is the question, why data analytics cannot currently help automotive procurement departments by facing such crises. We therefore evaluate problems and obstacles by implementing and using data analytics in automotive procurement departments. Therefore, we talk to experienced procurement experts for evaluating practical insights. With our findings we provide practical insights and applicable recommendations for action with the goal of helping procurement leaders to better leverage data analytics for meeting current and future crises.

2022[ to top ]

Schmitt, A.; Wambsganss, T.; & Janson, A. (2022): Designing for Conversational System Trustworthiness: The Impact of Model Transparency on Trust and Task Performance. In: European Conference on Information Systems (ECIS). Timișoara, Romania.
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@inproceedings{ls_leimeister, abstract = {Designing for system trustworthiness promises to address challenges of opaqueness and uncertainty introduced through Machine Learning (ML)-based systems by allowing users to understand and interpret systems’ underlying working mechanisms. However, empirical exploration of trustworthiness measures and their effectiveness is scarce and inconclusive. We investigated how varying model confidence (70% versus 90%) and making confidence levels transparent to the user (explanatory statement versus no explanatory statement) may influence perceptions of trust and performance in an information retrieval task assisted by a conversational system. In a field experiment with 104 users, our findings indicate that neither model confidence nor transparency seem to impact trust in the conversational system. However, users’ task performance is positively influenced by both transparency and trust in the system. While this study considers the complex interplay of system trustworthiness, trust, and subsequent behavioral outcomes, our results call into question the relation between system trustworthiness and user trust.}, address = {Timișoara, Romania}, author = {Schmitt, Anuschka and Wambsganss, Thiemo and Janson, Andreas}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {u3bpub}, month = {jun}, title = {Designing for Conversational System Trustworthiness: The Impact of Model Transparency on Trust and Task Performance}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Schmitt, Anuschka %A Wambsganss, Thiemo %A Janson, Andreas %B European Conference on Information Systems (ECIS) %C Timișoara, Romania %D 2022 %T Designing for Conversational System Trustworthiness: The Impact of Model Transparency on Trust and Task Performance %U https://pubs.wi-kassel.de/wp-content/uploads/2022/05/JML_874.pdf %X Designing for system trustworthiness promises to address challenges of opaqueness and uncertainty introduced through Machine Learning (ML)-based systems by allowing users to understand and interpret systems’ underlying working mechanisms. However, empirical exploration of trustworthiness measures and their effectiveness is scarce and inconclusive. We investigated how varying model confidence (70% versus 90%) and making confidence levels transparent to the user (explanatory statement versus no explanatory statement) may influence perceptions of trust and performance in an information retrieval task assisted by a conversational system. In a field experiment with 104 users, our findings indicate that neither model confidence nor transparency seem to impact trust in the conversational system. However, users’ task performance is positively influenced by both transparency and trust in the system. While this study considers the complex interplay of system trustworthiness, trust, and subsequent behavioral outcomes, our results call into question the relation between system trustworthiness and user trust.
Benner, D.; Schöbel, S.; Janson, A.; & Leimeister, J. M. (2022): How to Achieve Ethical Persuasive Design: A Review and Theoretical Propositions for Information Systems. In: AIS Transactions on Human-Computer Interaction (THCI), Ausgabe/Nummer: 4, Vol. 14, Erscheinungsjahr/Year: 2022. pp. 548–577.
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@article{ls_leimeister, abstract = {Persuasive system design (PSD) is an umbrella term for designs in information systems (IS) that can influence people’s attitude, behavior, or decision making for better or for worse. On the one hand, PSD can improve users’ engagement and motivation to change their attitude, behavior, or decision making in a favorable way, which can help them achieve a desired outcome and, thus, improve their wellbeing. On the other hand, PSD misuse can lead to unethical and undesirable outcomes, such as disclosing unnecessary information or agreeing to terms that do not favor users, which, in turn, can negatively impact their wellbeing. These powerful persuasive designs can involve concepts such as gamification, gamblification, and digital nudging, which all have become prominent in recent years and have been implemented successfully across different sectors, such as education, e-health, e-governance, e-finance, and digital privacy contexts. However, such persuasive influence on individuals raises ethical questions as PSD can impair users’ autonomy or persuade them towards a third party’s goals and, hence, lead to unethical decision-making processes and outcomes. In human-computer interaction, recent advances in artificial intelligence have made this topic particularly significant. These novel technologies allow one to influence the decisions that users make, to gather data, and to profile and persuade users into unethical outcomes. These unethical outcomes can lead to psychological and emotional damage to users. To understand the role that ethics play in persuasive system design, we conducted an exhaustive systematic literature analysis and 20 interviews to overview ethical considerations for persuasive system design. Furthermore, we derive potential propositions for more ethical PSD and shed light on potential research gaps.}, author = {Benner, Dennis and Schöbel, Sofia and Janson, Andreas and Leimeister, Jan Marco}, journal = {AIS Transactions on Human-Computer Interaction (THCI)}, keywords = {pub_ssc}, number = 4, pages = {548-577}, title = {How to Achieve Ethical Persuasive Design: A Review and Theoretical Propositions for Information Systems}, volume = 14, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Benner, Dennis %A Schöbel, Sofia %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %J AIS Transactions on Human-Computer Interaction (THCI) %N 4 %P 548-577 %R 10.17705/1thci.00179 %T How to Achieve Ethical Persuasive Design: A Review and Theoretical Propositions for Information Systems %U https://pubs.wi-kassel.de/wp-content/uploads/2023/01/JML_903.pdf %V 14 %X Persuasive system design (PSD) is an umbrella term for designs in information systems (IS) that can influence people’s attitude, behavior, or decision making for better or for worse. On the one hand, PSD can improve users’ engagement and motivation to change their attitude, behavior, or decision making in a favorable way, which can help them achieve a desired outcome and, thus, improve their wellbeing. On the other hand, PSD misuse can lead to unethical and undesirable outcomes, such as disclosing unnecessary information or agreeing to terms that do not favor users, which, in turn, can negatively impact their wellbeing. These powerful persuasive designs can involve concepts such as gamification, gamblification, and digital nudging, which all have become prominent in recent years and have been implemented successfully across different sectors, such as education, e-health, e-governance, e-finance, and digital privacy contexts. However, such persuasive influence on individuals raises ethical questions as PSD can impair users’ autonomy or persuade them towards a third party’s goals and, hence, lead to unethical decision-making processes and outcomes. In human-computer interaction, recent advances in artificial intelligence have made this topic particularly significant. These novel technologies allow one to influence the decisions that users make, to gather data, and to profile and persuade users into unethical outcomes. These unethical outcomes can lead to psychological and emotional damage to users. To understand the role that ethics play in persuasive system design, we conducted an exhaustive systematic literature analysis and 20 interviews to overview ethical considerations for persuasive system design. Furthermore, we derive potential propositions for more ethical PSD and shed light on potential research gaps.
Dickhaut, E.; Li, M. M.; Janson, A.; & Leimeister, J. M. (2022): The Role of Design Patterns in the Development and Legal Assessment of Lawful Technologies. In: Electronic Markets (Electron Markets), Ausgabe/Nummer: 4, Vol. 32, Erscheinungsjahr/Year: 2022. pp. 2311–2331.
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@article{ls_leimeister, abstract = {Novel technologies such as smart personal assistants integrate digital services into everyday life. These services use personal data to offer personalized services. While they are subject to special data protection regulations at the time of development, there are few guidelines describing the transition from legal requirements to implementation. To reduce risks, services depend on external legal assessments. With developers and legal experts often missing either legal or technical knowledge, the challenge lies in bridging this gap. We observe that design patterns support both developers and legal experts, and we present an approach in which design patterns are leveraged to provide twofold value for both developers and legal experts when dealing with novel technologies. We conducted a revelatory case study for smart personal assistants and scaffolded the case interpretation through cognitive fit theory. On the basis of the findings, we develop a theoretical model to explain and predict the twofold value of design patterns to develop and assess lawful technologies.}, author = {Dickhaut, Ernestine and Li, Mahei Manhai and Janson, Andreas and Leimeister, Jan Marco}, journal = {Electronic Markets (Electron Markets)}, keywords = {pub_mli}, number = 4, pages = {2311-2331}, title = {The Role of Design Patterns in the Development and Legal Assessment of Lawful Technologies}, volume = 32, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Dickhaut, Ernestine %A Li, Mahei Manhai %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %J Electronic Markets (Electron Markets) %N 4 %P 2311-2331 %R 10.1007/s12525-022-00597-1 %T The Role of Design Patterns in the Development and Legal Assessment of Lawful Technologies %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_895.pdf %V 32 %X Novel technologies such as smart personal assistants integrate digital services into everyday life. These services use personal data to offer personalized services. While they are subject to special data protection regulations at the time of development, there are few guidelines describing the transition from legal requirements to implementation. To reduce risks, services depend on external legal assessments. With developers and legal experts often missing either legal or technical knowledge, the challenge lies in bridging this gap. We observe that design patterns support both developers and legal experts, and we present an approach in which design patterns are leveraged to provide twofold value for both developers and legal experts when dealing with novel technologies. We conducted a revelatory case study for smart personal assistants and scaffolded the case interpretation through cognitive fit theory. On the basis of the findings, we develop a theoretical model to explain and predict the twofold value of design patterns to develop and assess lawful technologies.
Schöbel, S.; Janson, A.; & Leimeister, J. M. (2022): Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills. In: Journal of Management Education (JME), Ausgabe/Nummer: 2, Vol. 47, Erscheinungsjahr/Year: 2022. pp. 166–203.
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@article{ls_leimeister, abstract = {Online training to improve problem-solving skills has become increasingly important in management learning. In online environments, learners take a more active role which can lead to stressful situations and decreased motivation. Gamification can be applied to support learner motivation and emotionally boost engagement by using game-like elements in a non-game context. However, using gamification does not necessarily result in supporting positive learning outcomes. Our analysis sheds light on these aspects and evaluates the effects of points and badges on engagement and problem-solving outcomes. We used an experimental approach with a fully randomized pre-test/post-test design of a gamified online management training program with 68 participants. The results demonstrate that points and badges do not directly improve problem-solving skills but are mediated by emotional engagement to positively influence problem-solving skills. Additionally, satisfaction with the gamification learning process positively relates to emotional engagement. Thus, when creating online training programs, it is essential to consider how to engage students and to think about the design of the learning environment. By identifying the limitations of gamification elements, the study’s results can provide educators with information about the design implications of online training programs for management learning.}, author = {Schöbel, Sofia and Janson, Andreas and Leimeister, Jan Marco}, journal = {Journal of Management Education (JME)}, keywords = {satisfaction}, number = 2, pages = {166-203}, title = {Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills}, volume = 47, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %J Journal of Management Education (JME) %N 2 %P 166-203 %R 10.1177/10525629221123287 %T Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills %U https://pubs.wi-kassel.de/wp-content/uploads/2023/03/JML_886.pdf %V 47 %X Online training to improve problem-solving skills has become increasingly important in management learning. In online environments, learners take a more active role which can lead to stressful situations and decreased motivation. Gamification can be applied to support learner motivation and emotionally boost engagement by using game-like elements in a non-game context. However, using gamification does not necessarily result in supporting positive learning outcomes. Our analysis sheds light on these aspects and evaluates the effects of points and badges on engagement and problem-solving outcomes. We used an experimental approach with a fully randomized pre-test/post-test design of a gamified online management training program with 68 participants. The results demonstrate that points and badges do not directly improve problem-solving skills but are mediated by emotional engagement to positively influence problem-solving skills. Additionally, satisfaction with the gamification learning process positively relates to emotional engagement. Thus, when creating online training programs, it is essential to consider how to engage students and to think about the design of the learning environment. By identifying the limitations of gamification elements, the study’s results can provide educators with information about the design implications of online training programs for management learning.
Schwede, M.; Zierau, N.; Janson, A.; Hammerschmidt, M.; & Leimeister, J. M. (2022): “I Will Follow You!” – How Recommendation Modality Impacts Processing Fluency and Purchase Intention. In: International Conference on Information Systems (ICIS). Copenhagen, Denmark.
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@inproceedings{ls_leimeister, abstract = {Although conversational agents (CA) are increasingly used for providing purchase recommendations, important design questions remain. Across two experiments we examine with a novel fluency mechanism how recommendation modality (speech vs. text) shapes recommendation evaluation (persuasiveness and risk), the intention to follow the recommendation, and how modality interacts with the style of recommendation explanation (verbal vs. numerical). Findings provide robust evidence that text-based CAs outperform speech-based CAs in terms of processing fluency and consumer responses. They show that numerical explanations increase processing fluency and purchase intention of both recommendation modalities. The results underline the importance of processing fluency for the decision to follow a recommendation and highlight that processing fluency can be actively shaped through design decisions in terms of implementing the right modality and aligning it with the optimal explanation style. For practice, we offer actionable implications on how to make effective sales agents out of CAs.}, address = {Copenhagen, Denmark}, author = {Schwede, Melanie and Zierau, Naim and Janson, Andreas and Hammerschmidt, Maik and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {“I Will Follow You!” – How Recommendation Modality Impacts Processing Fluency and Purchase Intention}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Schwede, Melanie %A Zierau, Naim %A Janson, Andreas %A Hammerschmidt, Maik %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Copenhagen, Denmark %D 2022 %T “I Will Follow You!” – How Recommendation Modality Impacts Processing Fluency and Purchase Intention %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_888.pdf %X Although conversational agents (CA) are increasingly used for providing purchase recommendations, important design questions remain. Across two experiments we examine with a novel fluency mechanism how recommendation modality (speech vs. text) shapes recommendation evaluation (persuasiveness and risk), the intention to follow the recommendation, and how modality interacts with the style of recommendation explanation (verbal vs. numerical). Findings provide robust evidence that text-based CAs outperform speech-based CAs in terms of processing fluency and consumer responses. They show that numerical explanations increase processing fluency and purchase intention of both recommendation modalities. The results underline the importance of processing fluency for the decision to follow a recommendation and highlight that processing fluency can be actively shaped through design decisions in terms of implementing the right modality and aligning it with the optimal explanation style. For practice, we offer actionable implications on how to make effective sales agents out of CAs.
Klee, S.; & Janson, A. (2022): Data Analytics for Effective Decision-Making in Crises - Identifying Relevant Data Analytics Competencies for Automotive Procurement Departments. In: International Conference on Information Systems (ICIS). Copenhagen, Denmark.
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@inproceedings{ls_leimeister, abstract = {Crises become the norm for organizations, as recent years have shown. Especially the automotive industry is still facing disruptive changes such as e-mobility, connected cars or autonomous driving. Disrupted supply chains, related production downtimes and associated financial losses are consequences. Procurement departments are the interface between internal and external stakeholders in supply chains, and therefore, the central authority for managing crises. In such situations, effective decision-making is essential. Positive effects of data analytics on decision-making were part of numerous research endeavors, as well as related data analytics competencies. We conducted semi-structured interviews with experienced experts about relevant data analytics competencies in procurement departments. We present an overview specifically for procurement departments and derive implications of these competencies on decision-making. As a result, we apply our findings to existing research from a theoretical perspective and support procurement leaders and their departments in facing current and future challenges from a practical perspective.}, address = {Copenhagen, Denmark}, author = {Klee, Sven and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_skl}, title = {Data Analytics for Effective Decision-Making in Crises - Identifying Relevant Data Analytics Competencies for Automotive Procurement Departments}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Klee, Sven %A Janson, Andreas %B International Conference on Information Systems (ICIS) %C Copenhagen, Denmark %D 2022 %T Data Analytics for Effective Decision-Making in Crises - Identifying Relevant Data Analytics Competencies for Automotive Procurement Departments %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_889.pdf %X Crises become the norm for organizations, as recent years have shown. Especially the automotive industry is still facing disruptive changes such as e-mobility, connected cars or autonomous driving. Disrupted supply chains, related production downtimes and associated financial losses are consequences. Procurement departments are the interface between internal and external stakeholders in supply chains, and therefore, the central authority for managing crises. In such situations, effective decision-making is essential. Positive effects of data analytics on decision-making were part of numerous research endeavors, as well as related data analytics competencies. We conducted semi-structured interviews with experienced experts about relevant data analytics competencies in procurement departments. We present an overview specifically for procurement departments and derive implications of these competencies on decision-making. As a result, we apply our findings to existing research from a theoretical perspective and support procurement leaders and their departments in facing current and future challenges from a practical perspective.
Barev, T. J.; Dickhaut, E.; Schomberg, S.; Janson, A.; Schöbel, S.; Grote, T.; … Leimeister, J. M. (2022): Handlungsbroschüre. Systematisches Design digitaler Privacy Nudges – Handlungsempfehlungen zur Gestaltung von digitalen Privacy Nudges. (No. 12)ITeG Technical Reports. Kassel: Kassel University Press.
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@techreport{ls_leimeister, abstract = {Digitale Arbeitsumgebungen sind heutzutage allgegenwärtig. Zugleich hat die Anzahl an Möglichkeiten, Informationen über Arbeitstätigkeiten sowie sensible persönliche Daten elektronisch zu erfassen, drastisch zugenommen (Backhaus 2019). Unternehmen nutzen immer mehr Formen von digitalen Arbeitssystemen und setzen fortschrittliche Instrumente wie Big Data Analytik oder Künstliche Intelligenz ein. Damit können Daten schneller und in größerem Umfang als je zuvor gesammelt, aggregiert und analysiert werden (Malhotra et al. 2004). Darüber hinaus können Daten gesammelt werden, ohne dass der Einzelne davon weiß (Bélanger and Crossler 2011). Auf der einen Seite birgt die weit verbreitete Analyse von persönlichen Daten ein erhebliches Innovationspotenzial, einen wirtschaftlichen Wert sowie effizientere Arbeitsmodelle (Erevelles et al. 2016). Auf der anderen Seite ist die Anfälligkeit für Diskriminierung, kommerzielle Ausbeutung und unerwünschte Überwachung ebenso allgegenwärtig. Dadurch wird die Akzeptanz moderner IT‐Systeme behindert. Dieser Interessenkonflikt wird sich in den kommenden Jahren vermutlich noch verschärfen, da die Unternehmen von der fortschreitenden Digitalisierung profitieren.}, address = {Kassel}, author = {Barev, Torben Jan and Dickhaut, Ernestine and Schomberg, Sabrina and Janson, Andreas and Schöbel, Sofia and Grote, Thomas and Hornung, Gerrit and Leimeister, Jan Marco}, keywords = {u3bpub}, number = 12, publisher = {Kassel University Press}, series = {ITeG Technical Reports}, title = {Handlungsbroschüre. Systematisches Design digitaler Privacy Nudges – Handlungsempfehlungen zur Gestaltung von digitalen Privacy Nudges}, year = 2022 }
%0 Report %1 ls_leimeister %A Barev, Torben Jan %A Dickhaut, Ernestine %A Schomberg, Sabrina %A Janson, Andreas %A Schöbel, Sofia %A Grote, Thomas %A Hornung, Gerrit %A Leimeister, Jan Marco %B ITeG Technical Reports %C Kassel %D 2022 %I Kassel University Press %N 12 %R 10.17170/kobra-202210287049 %T Handlungsbroschüre. Systematisches Design digitaler Privacy Nudges – Handlungsempfehlungen zur Gestaltung von digitalen Privacy Nudges %U https://pubs.wi-kassel.de/wp-content/uploads/2022/12/JML_900.pdf %X Digitale Arbeitsumgebungen sind heutzutage allgegenwärtig. Zugleich hat die Anzahl an Möglichkeiten, Informationen über Arbeitstätigkeiten sowie sensible persönliche Daten elektronisch zu erfassen, drastisch zugenommen (Backhaus 2019). Unternehmen nutzen immer mehr Formen von digitalen Arbeitssystemen und setzen fortschrittliche Instrumente wie Big Data Analytik oder Künstliche Intelligenz ein. Damit können Daten schneller und in größerem Umfang als je zuvor gesammelt, aggregiert und analysiert werden (Malhotra et al. 2004). Darüber hinaus können Daten gesammelt werden, ohne dass der Einzelne davon weiß (Bélanger and Crossler 2011). Auf der einen Seite birgt die weit verbreitete Analyse von persönlichen Daten ein erhebliches Innovationspotenzial, einen wirtschaftlichen Wert sowie effizientere Arbeitsmodelle (Erevelles et al. 2016). Auf der anderen Seite ist die Anfälligkeit für Diskriminierung, kommerzielle Ausbeutung und unerwünschte Überwachung ebenso allgegenwärtig. Dadurch wird die Akzeptanz moderner IT‐Systeme behindert. Dieser Interessenkonflikt wird sich in den kommenden Jahren vermutlich noch verschärfen, da die Unternehmen von der fortschreitenden Digitalisierung profitieren. %@ 978-3-7376-1088-9
Wambsganss, T.; Janson, A.; & Leimeister, J. M. (2022): Enhancing argumentative writing with automated feedback and social comparison nudging. In: Computers & Education.
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@article{ls_leimeister, abstract = {The advantages offered by natural language processing (NLP) and machine learning enable students to receive automated feedback on their argumentation skills, independent of educator, time, and location. Although there is a growing amount of literature on formative argumentation feedback, empirical evidence on the effects of adaptive feedback mechanisms and novel NLP approaches to enhance argumentative writing remains scarce. To help fill this gap, the aim of the present study is to investigate whether automated feedback and social comparison nudging enable students to internalize and improve logical argumentation writing abilities in an undergraduate business course. We conducted a mixed-methods study to investigate the impact of argumentative writing on 71 students in a field experiment. Students in treatment group 1 completed their assignment while receiving automated feedback, whereas students in treatment group 2 completed the same assignment while receiving automated feedback with a social comparison nudge that indicated how other students performed on the same assignment. Students in the control group received generalized feedback based on rules of syntax. We found that participants who received automated argumentation feedback with a social comparison nudge wrote more convincing texts with higher-quality argumentation compared to the two benchmark groups (p < 0.05). The measured self-efficacy, perceived ease of use, and qualitative data provide valuable insights that help explain this effect. The results suggest that embedding automated feedback in combination with social comparison nudges enables students to increase their argumentative writing skills by triggering psychological processes. Receiving only automated feedback in the form of in-text argumentative highlighting without any further guidance appears not to significantly influence students’ writing abilities when compared to syntactic feedback.}, author = {Wambsganss, Thiemo and Janson, Andreas and Leimeister, Jan Marco}, journal = {Computers & Education}, keywords = {u3bpub}, publisher = {Elsevier}, title = {Enhancing argumentative writing with automated feedback and social comparison nudging}, volume = 191, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Wambsganss, Thiemo %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %I Elsevier %J Computers & Education %R 10.1016/j.compedu.2022.104644 %T Enhancing argumentative writing with automated feedback and social comparison nudging %U https://pubs.wi-kassel.de/wp-content/uploads/2022/10/JML_891.pdf %V 191 %X The advantages offered by natural language processing (NLP) and machine learning enable students to receive automated feedback on their argumentation skills, independent of educator, time, and location. Although there is a growing amount of literature on formative argumentation feedback, empirical evidence on the effects of adaptive feedback mechanisms and novel NLP approaches to enhance argumentative writing remains scarce. To help fill this gap, the aim of the present study is to investigate whether automated feedback and social comparison nudging enable students to internalize and improve logical argumentation writing abilities in an undergraduate business course. We conducted a mixed-methods study to investigate the impact of argumentative writing on 71 students in a field experiment. Students in treatment group 1 completed their assignment while receiving automated feedback, whereas students in treatment group 2 completed the same assignment while receiving automated feedback with a social comparison nudge that indicated how other students performed on the same assignment. Students in the control group received generalized feedback based on rules of syntax. We found that participants who received automated argumentation feedback with a social comparison nudge wrote more convincing texts with higher-quality argumentation compared to the two benchmark groups (p < 0.05). The measured self-efficacy, perceived ease of use, and qualitative data provide valuable insights that help explain this effect. The results suggest that embedding automated feedback in combination with social comparison nudges enables students to increase their argumentative writing skills by triggering psychological processes. Receiving only automated feedback in the form of in-text argumentative highlighting without any further guidance appears not to significantly influence students’ writing abilities when compared to syntactic feedback.
Benner, D.; Janson, A.; & Schöbel, S. (2022): Towards Conversational Co-Creation of Learning Content in Digital Higher Education. In: Pre-ICIS Workshop on HCI Research in MIS. Copenhagen, Denmark.
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@inproceedings{ls_leimeister, abstract = {Today formal education like higher education relies on digital learning content like learning videos or quizzes. Using such online learning material enables students to learn independently from time and place. While improvements have been made, there are still many issues as the two-year long crisis in 2020 has revealed. Many offerings do not consider the learners’ needs and can result in unsuccessful learning. One way to address these short comings is to actively include learners in the creation process of learning content. However, co-creation oftentimes relies on face to face and or group settings that may not be possible for all students at all times. Therefore, we undertake a long-term action design research project to investigate the novel concept of conversational co-creation of learning material using a conversational agent and persuasive design to engage and motivate learners. In this article we present an early-stage prototype and concept of conversational co-creation.}, address = {Copenhagen, Denmark}, author = {Benner, Dennis and Janson, Andreas and Schöbel, Sofia}, booktitle = {Pre-ICIS Workshop on HCI Research in MIS}, keywords = {pub_ssc}, title = {Towards Conversational Co-Creation of Learning Content in Digital Higher Education}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Janson, Andreas %A Schöbel, Sofia %B Pre-ICIS Workshop on HCI Research in MIS %C Copenhagen, Denmark %D 2022 %T Towards Conversational Co-Creation of Learning Content in Digital Higher Education %U http://pubs.wi-kassel.de/wp-content/uploads/2023/01/JML_906.pdf %X Today formal education like higher education relies on digital learning content like learning videos or quizzes. Using such online learning material enables students to learn independently from time and place. While improvements have been made, there are still many issues as the two-year long crisis in 2020 has revealed. Many offerings do not consider the learners’ needs and can result in unsuccessful learning. One way to address these short comings is to actively include learners in the creation process of learning content. However, co-creation oftentimes relies on face to face and or group settings that may not be possible for all students at all times. Therefore, we undertake a long-term action design research project to investigate the novel concept of conversational co-creation of learning material using a conversational agent and persuasive design to engage and motivate learners. In this article we present an early-stage prototype and concept of conversational co-creation.
Janson, A. (2022): Exploring the Dynamics of Affordance Actualization – A Configurational View on Voice Assistants. In: Annual Meeting of the Academy of Management (AOM). Seattle, Washington, USA.
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@inproceedings{ls_leimeister, abstract = {Voice assistants’ (VAs) increasingly nuanced and natural communication opens up new opportunities for the experience of users, providing task assistance and automation possibilities, and also offer an easy interface to digital services and ecosystems. However, VAs face various problems, such as low adoption and satisfaction rates as well as other negative reactions from users. Companies, therefore, need to consider how individuals utilize VAs and what contributes to user satisfaction. Key for the design of VAs are their unique affordances and their agentic nature that distinguish these IT artifacts from non-agentic IS. A configurative and dynamic approach enables to shed light on the complex causalities underlying user outcomes with these novel systems. Consequently, we examine in this study how individuals actualize the affordances of VAs during the initial adoption stage. For this purpose, we draw on a diary study research design that examines affordance actualization processes with new VA users. We examine with a configurational approach, how the actualization of VA affordances contributes to the outcomes of VAs, i.e., in our case user satisfaction. The results of our diary study show distinct patterns of functional affordance configurations. In addition, we show that affordances unfold and evolve over time. The derived implications provide a configurative theoretical understanding for the role of VAs affordances for user satisfaction that provides practitioners useful guidance to actualize the potential of VAs.}, address = {Seattle, Washington, USA}, author = {Janson, Andreas}, booktitle = {Annual Meeting of the Academy of Management (AOM)}, keywords = {u3bpub}, title = {Exploring the Dynamics of Affordance Actualization – A Configurational View on Voice Assistants}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %B Annual Meeting of the Academy of Management (AOM) %C Seattle, Washington, USA %D 2022 %R 10.5465/AMBPP.2022.12829abstract %T Exploring the Dynamics of Affordance Actualization – A Configurational View on Voice Assistants %U https://journals.aom.org/doi/abs/10.5465/AMBPP.2022.12829abstract %X Voice assistants’ (VAs) increasingly nuanced and natural communication opens up new opportunities for the experience of users, providing task assistance and automation possibilities, and also offer an easy interface to digital services and ecosystems. However, VAs face various problems, such as low adoption and satisfaction rates as well as other negative reactions from users. Companies, therefore, need to consider how individuals utilize VAs and what contributes to user satisfaction. Key for the design of VAs are their unique affordances and their agentic nature that distinguish these IT artifacts from non-agentic IS. A configurative and dynamic approach enables to shed light on the complex causalities underlying user outcomes with these novel systems. Consequently, we examine in this study how individuals actualize the affordances of VAs during the initial adoption stage. For this purpose, we draw on a diary study research design that examines affordance actualization processes with new VA users. We examine with a configurational approach, how the actualization of VA affordances contributes to the outcomes of VAs, i.e., in our case user satisfaction. The results of our diary study show distinct patterns of functional affordance configurations. In addition, we show that affordances unfold and evolve over time. The derived implications provide a configurative theoretical understanding for the role of VAs affordances for user satisfaction that provides practitioners useful guidance to actualize the potential of VAs.
Wambsganss, T.; Janson, A.; Käser, T.; & Leimeister, J. M. (2022): Improving Students Argumentation Learning with Adaptive Self-Evaluation Nudging. In: Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Ausgabe/Nummer: 520, Vol. 6, Erscheinungsjahr/Year: 2022. pp. 1–31.
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@article{ls_leimeister, abstract = {Recent advantages from computational linguists can be leveraged to nudge students with adaptive self evaluation based on their argumentation skill level. To investigate how individual argumentation self evaluation will help students write more convincing texts, we designed an intelligent argumentation writing support system called ArgumentFeedback based on nudging theory and evaluated it in a series of three qualitative and quaxntitative studies with a total of 83 students. We found that students who received a self-evaluation nudge wrote more convincing texts with a better quality of formal and perceived argumentation compared to the control group. The measured self-efficacy and the technology acceptance provide promising results for embedding adaptive argumentation writing support tools in combination with digital nudging in traditional learning settings to foster self-regulated learning. Our results indicate that the design of nudging-based learning applications for self-regulated learning combined with computational methods for argumentation self-evaluation has a beneficial use to foster better writing skills of students.}, author = {Wambsganss, Thiemo and Janson, Andreas and Käser, Tanja and Leimeister, Jan Marco}, journal = {Proceedings of the ACM on Human-Computer Interaction (PACMHCI)}, keywords = {u3bpub}, number = 520, pages = {1-31}, title = {Improving Students Argumentation Learning with Adaptive Self-Evaluation Nudging}, volume = 6, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Wambsganss, Thiemo %A Janson, Andreas %A Käser, Tanja %A Leimeister, Jan Marco %D 2022 %J Proceedings of the ACM on Human-Computer Interaction (PACMHCI) %N 520 %P 1-31 %R 10.1145/3555633 %T Improving Students Argumentation Learning with Adaptive Self-Evaluation Nudging %U https://pubs.wi-kassel.de/wp-content/uploads/2022/11/JML_897.pdf %V 6 %X Recent advantages from computational linguists can be leveraged to nudge students with adaptive self evaluation based on their argumentation skill level. To investigate how individual argumentation self evaluation will help students write more convincing texts, we designed an intelligent argumentation writing support system called ArgumentFeedback based on nudging theory and evaluated it in a series of three qualitative and quaxntitative studies with a total of 83 students. We found that students who received a self-evaluation nudge wrote more convincing texts with a better quality of formal and perceived argumentation compared to the control group. The measured self-efficacy and the technology acceptance provide promising results for embedding adaptive argumentation writing support tools in combination with digital nudging in traditional learning settings to foster self-regulated learning. Our results indicate that the design of nudging-based learning applications for self-regulated learning combined with computational methods for argumentation self-evaluation has a beneficial use to foster better writing skills of students.
Weinert, T.; Thiel de Gafenco, M.; Billert, M. S.; Janson, A.; Klusmeyer, J.; & Leimeister, J. M. (2022): Handlungsbroschüre. Ko-Kreative Entwicklung von Lernmaterialien im Arbeitsprozess in der Fertigungsindustrie – Eine anwenderzentrierte Betrachtung. ITeG Technical Reports. Kassel: Kassel University Press.
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@techreport{ls_leimeister, abstract = {Digitale Lernsysteme sind heute viel mehr als reine Wissensdatenbanken, in welchen Mitarbeitende zentral abgelegte Wissensbausteine abrufen können. Mithin geht es um die Entwicklung solcher Wissensbausteine durch Mitarbeitende als eine zentrale Herausforderung bei der Gestaltung von digitalen Lernsystemen. Insbesondere deshalb, da bestehende Lernmaterialien oftmals nicht den Erfordernissen eines arbeitsprozessintegrierten Lernansatzes folgen. Dies liegt daran, dass die Lernmaterialien von Mitarbeitern erstellt werden, die nicht unmittelbar mit den alltäglichen praktischen Arbeitsprozessen vertraut sind. Gleichzeitig bieten neue Technologien wie Virtual Reality (VR) die Möglichkeit, Mitarbeiterinnen und Mitarbeiter eine ganz neue Art von Lernerfahrung anbieten zu können. Von diesen Möglichkeiten sind viele Unternehmen aber noch weit entfernt, da das hierfür notwendige Lernmaterial nicht vorhanden ist. Dies liegt insbesondere an der Tatsache, dass es Mitarbeiterinnen und Mitarbeitern an den erforderlichen Kompetenzen für die Entwicklung solcher Lernmaterialien fehlt, welche notwendig für die Gestaltung dieser ist. Um diese Herausforderungen zu begegnen, können Ko-Kreationskonzepte eingesetzt werden, um die Entwicklung von arbeitsprozessintegriertem Lernmaterial zu unterstützen. Diese Ko-Kreationskonzepte sollen Mitarbeiterinnen und Mitarbeiter in die Lage versetzen, eigenständig hochwertige Lernmaterialien zu entwickeln (Weinert et al. 2022). Dabei fehlt es jedoch an konkreten Konzepten und Systemen, wie solche Ko-Kreationskonzepte für die Fertigungsindustrie gestaltet werden müssen, um Mitarbeitende strukturiert bei der Entwicklung eigener Lernmaterialien zu unterstützen. Dieser Problematik hat sich das Projektteam des BMBF-geförderten Projekts KoLeArn „Kontextsensitive Lerndienstleistungen im Arbeitsprozess der smarten industriellen Fertigung – Systematische Entwicklung und Pilotierung am Beispiel China“ gestellt. Im Rahmen des Projekts wurde ein Ko-Kreationssystem entwickelt, welches Mitarbeitenden ermöglicht, selbstständig arbeitsprozessbegleitende Lernmaterialien zu entwickeln und sie bei deren Einbindung in eine virtuelle Lernumgebung unterstützt. Diese Handlungsbroschüre soll zunächst eine Einführung in das arbeitsprozessintegrierte Lernen und in die Prozesse der Ko-Kreation von Lernmaterial bieten. Aufbauend wird das methodische Vorgehen hin zur Entwicklung unseres Systems erläutert, um die Einrichtung eines eigenen Lernsystems zu verdeutlichen. Abschließend werden verschiedene Einsatzszenarien skizziert, in welchen das System eingesetzt werden kann.}, address = {Kassel}, author = {Weinert, Tim and Thiel de Gafenco, Marian and Billert, Mattias Simon and Janson, Andreas and Klusmeyer, Jens and Leimeister, Jan Marco}, institution = {Wissenschaftliche Zentrum für Informationstechnik-Gestaltung (ITeG)}, keywords = {pub_twe}, publisher = {Kassel University Press}, series = {ITeG Technical Reports}, title = {Handlungsbroschüre. Ko-Kreative Entwicklung von Lernmaterialien im Arbeitsprozess in der Fertigungsindustrie – Eine anwenderzentrierte Betrachtung}, year = 2022 }
%0 Report %1 ls_leimeister %A Weinert, Tim %A Thiel de Gafenco, Marian %A Billert, Mattias Simon %A Janson, Andreas %A Klusmeyer, Jens %A Leimeister, Jan Marco %B ITeG Technical Reports %C Kassel %D 2022 %I Kassel University Press %R 10.17170/kobra-202206016269 %T Handlungsbroschüre. Ko-Kreative Entwicklung von Lernmaterialien im Arbeitsprozess in der Fertigungsindustrie – Eine anwenderzentrierte Betrachtung %U https://pubs.wi-kassel.de/wp-content/uploads/2022/06/JML_876.pdf %X Digitale Lernsysteme sind heute viel mehr als reine Wissensdatenbanken, in welchen Mitarbeitende zentral abgelegte Wissensbausteine abrufen können. Mithin geht es um die Entwicklung solcher Wissensbausteine durch Mitarbeitende als eine zentrale Herausforderung bei der Gestaltung von digitalen Lernsystemen. Insbesondere deshalb, da bestehende Lernmaterialien oftmals nicht den Erfordernissen eines arbeitsprozessintegrierten Lernansatzes folgen. Dies liegt daran, dass die Lernmaterialien von Mitarbeitern erstellt werden, die nicht unmittelbar mit den alltäglichen praktischen Arbeitsprozessen vertraut sind. Gleichzeitig bieten neue Technologien wie Virtual Reality (VR) die Möglichkeit, Mitarbeiterinnen und Mitarbeiter eine ganz neue Art von Lernerfahrung anbieten zu können. Von diesen Möglichkeiten sind viele Unternehmen aber noch weit entfernt, da das hierfür notwendige Lernmaterial nicht vorhanden ist. Dies liegt insbesondere an der Tatsache, dass es Mitarbeiterinnen und Mitarbeitern an den erforderlichen Kompetenzen für die Entwicklung solcher Lernmaterialien fehlt, welche notwendig für die Gestaltung dieser ist. Um diese Herausforderungen zu begegnen, können Ko-Kreationskonzepte eingesetzt werden, um die Entwicklung von arbeitsprozessintegriertem Lernmaterial zu unterstützen. Diese Ko-Kreationskonzepte sollen Mitarbeiterinnen und Mitarbeiter in die Lage versetzen, eigenständig hochwertige Lernmaterialien zu entwickeln (Weinert et al. 2022). Dabei fehlt es jedoch an konkreten Konzepten und Systemen, wie solche Ko-Kreationskonzepte für die Fertigungsindustrie gestaltet werden müssen, um Mitarbeitende strukturiert bei der Entwicklung eigener Lernmaterialien zu unterstützen. Dieser Problematik hat sich das Projektteam des BMBF-geförderten Projekts KoLeArn „Kontextsensitive Lerndienstleistungen im Arbeitsprozess der smarten industriellen Fertigung – Systematische Entwicklung und Pilotierung am Beispiel China“ gestellt. Im Rahmen des Projekts wurde ein Ko-Kreationssystem entwickelt, welches Mitarbeitenden ermöglicht, selbstständig arbeitsprozessbegleitende Lernmaterialien zu entwickeln und sie bei deren Einbindung in eine virtuelle Lernumgebung unterstützt. Diese Handlungsbroschüre soll zunächst eine Einführung in das arbeitsprozessintegrierte Lernen und in die Prozesse der Ko-Kreation von Lernmaterial bieten. Aufbauend wird das methodische Vorgehen hin zur Entwicklung unseres Systems erläutert, um die Einrichtung eines eigenen Lernsystems zu verdeutlichen. Abschließend werden verschiedene Einsatzszenarien skizziert, in welchen das System eingesetzt werden kann. %@ 978-3-7376-1054-4
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2022): It Takes Two to Tango: Design Thinking and Design Patterns for Better System Development. In: Hehn, J., Mendez, D., Brenner, W., & Broy, M. (Eds.), Design Thinking for Software Engineering (pp. 201–211). Cham, Switzerland: Springer.
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@incollection{ls_leimeister, abstract = {Design Thinking has become a well-established approach to solving wicked problems through creative and conceptual solutions. Thus, Design Thinking approaches usually end with finding novel solutions but do not offer support in the practical implementation of these solutions. To bridge the gap between finding creative solutions and implementing them into suitable end products, we see Design Patterns as a useful approach to combine the advantages of both sides—the human-centered Design Thinking approach and the practical implementation in system development. Design Patterns offer proven solutions to recurring problems and thus provide design knowledge to solve complex design problems. In this contribution, we demonstrate how Design Patterns act as a complement to Design Thinking by using the example of designing a lawful smart personal learning assistant. We use Design Thinking to extract the design solution of the lawful learning assistant and develop it with the help of Design Patterns. We demonstrate the use of Design Patterns by using the deletion routine Design Pattern as an example of how a Design Pattern can be used for lawful design in addition to their known fields of application in system development. The evaluation results show that the combination of Design Thinking and Design Patterns lead to an approach that not only identifies novel, complex solutions but also supports their practical implementation.}, address = {Cham, Switzerland}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Design Thinking for Software Engineering}, editor = {Hehn, Jennifer and Mendez, Daniel and Brenner, Walter and Broy, Manfred}, keywords = {pub_jml}, month = {jan 2022}, pages = {201-211}, publisher = {Springer}, series = {Progress in IS}, title = {It Takes Two to Tango: Design Thinking and Design Patterns for Better System Development}, year = 2022 }
%0 Book Section %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B Design Thinking for Software Engineering %C Cham, Switzerland %D 2022 %E Hehn, Jennifer %E Mendez, Daniel %E Brenner, Walter %E Broy, Manfred %I Springer %P 201-211 %R 10.1007/978-3-030-90594-1_14 %T It Takes Two to Tango: Design Thinking and Design Patterns for Better System Development %U https://pubs.wi-kassel.de/wp-content/uploads/2022/02/JML_860.pdf %X Design Thinking has become a well-established approach to solving wicked problems through creative and conceptual solutions. Thus, Design Thinking approaches usually end with finding novel solutions but do not offer support in the practical implementation of these solutions. To bridge the gap between finding creative solutions and implementing them into suitable end products, we see Design Patterns as a useful approach to combine the advantages of both sides—the human-centered Design Thinking approach and the practical implementation in system development. Design Patterns offer proven solutions to recurring problems and thus provide design knowledge to solve complex design problems. In this contribution, we demonstrate how Design Patterns act as a complement to Design Thinking by using the example of designing a lawful smart personal learning assistant. We use Design Thinking to extract the design solution of the lawful learning assistant and develop it with the help of Design Patterns. We demonstrate the use of Design Patterns by using the deletion routine Design Pattern as an example of how a Design Pattern can be used for lawful design in addition to their known fields of application in system development. The evaluation results show that the combination of Design Thinking and Design Patterns lead to an approach that not only identifies novel, complex solutions but also supports their practical implementation. %@ 978-3-030-90593-4
Elshan, E.; Zierau, N.; Engel, C.; Janson, A.; & Leimeister, J. M. (2022): Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future. In: Information Systems Frontiers (Inf Syst Front), Ausgabe/Nummer: 3, Vol. 24, Erscheinungsjahr/Year: 2022. pp. 699–730.
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@article{ls_leimeister, abstract = {Intelligent agents (IAs) are permeating both business and society. However, interacting with IAs poses challenges moving beyond technological limitations towards the human-computer interface. Thus, the knowledgebase related to interaction with IAs has grown exponentially but remains segregated and impedes the advancement of the field. Therefore, we conduct a systematic literature review to integrate empirical knowledge on user interaction with IAs. This is the first paper to examine 107 Information Systems and Human-Computer Interaction papers and identified 389 relationships between design elements and user acceptance of IAs. Along the independent and dependent variables of these relationships, we span a research space model encompassing empirical research on designing for IA user acceptance. Further we contribute to theory, by presenting a research agenda along the dimensions of the research space, which shall be useful to both researchers and practitioners. This complements the past and present knowledge on designing for IA user acceptance with potential pathways into the future of IAs.}, author = {Elshan, Edona and Zierau, Naim and Engel, Christian and Janson, Andreas and Leimeister, Jan Marco}, journal = {Information Systems Frontiers (Inf Syst Front)}, keywords = {pub_jml}, number = 3, pages = {699-730}, title = {Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future}, volume = 24, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Elshan, Edona %A Zierau, Naim %A Engel, Christian %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %J Information Systems Frontiers (Inf Syst Front) %N 3 %P 699-730 %R 10.1007/s10796-021-10230-9 %T Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_853.pdf %V 24 %X Intelligent agents (IAs) are permeating both business and society. However, interacting with IAs poses challenges moving beyond technological limitations towards the human-computer interface. Thus, the knowledgebase related to interaction with IAs has grown exponentially but remains segregated and impedes the advancement of the field. Therefore, we conduct a systematic literature review to integrate empirical knowledge on user interaction with IAs. This is the first paper to examine 107 Information Systems and Human-Computer Interaction papers and identified 389 relationships between design elements and user acceptance of IAs. Along the independent and dependent variables of these relationships, we span a research space model encompassing empirical research on designing for IA user acceptance. Further we contribute to theory, by presenting a research agenda along the dimensions of the research space, which shall be useful to both researchers and practitioners. This complements the past and present knowledge on designing for IA user acceptance with potential pathways into the future of IAs.
Billert, M. S.; Weinert, T.; Thiel de Gafenco, M.; Janson, A.; Klusmeyer, J.; & Leimeister, J. M. (2022): Vocational Training with Microlearning - How Low-Immersive 360-Degree Learning Environments Support Work-Process-Integrated Learning. In: IEEE Transactions on Learning Technologies, Ausgabe/Nummer: 5, Vol. 15, Erscheinungsjahr/Year: 2022. pp. 540–553.
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@article{ls_leimeister, abstract = {In-company training is facing new challenges in preparing employees for the demands of digitalized and automated manufacturing. New training concepts like microlearning are necessary to support work-process-related learning. To handle the limitations of microlearning, we develop a 360-degree learning system to demonstrate a realistic work environment. Nonetheless, there is a lack of design knowledge supporting the motivation and performance of employees using the system. Based on a systematic literature review and semi-structured interviews, we have developed design requirements for interactive 360-degree learning environments. We used a workshop-based mixed-method approach with interviews, concept maps, and video analysis to evaluate the motivation and performance of precision mechanics within a prototypical work-process-oriented learning environment in an inter-company vocational training center. The results show a positive effect on learning outcomes and motivation. In addition, the ease of use and sense of presence while using the learning environment are rated as high. We contribute to theory by shedding new light on learners' motivation and performance within work-process-oriented interactive 360-degree learning environments. Furthermore, we offer guidelines for developing such interactive 360-degree learning environments.}, author = {Billert, Matthias Simon and Weinert, Tim and Thiel de Gafenco, Marian and Janson, Andreas and Klusmeyer, Jens and Leimeister, Jan Marco}, journal = {IEEE Transactions on Learning Technologies}, keywords = {pub_twe}, number = 5, pages = {540-553}, title = {Vocational Training with Microlearning - How Low-Immersive 360-Degree Learning Environments Support Work-Process-Integrated Learning}, volume = 15, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Billert, Matthias Simon %A Weinert, Tim %A Thiel de Gafenco, Marian %A Janson, Andreas %A Klusmeyer, Jens %A Leimeister, Jan Marco %D 2022 %J IEEE Transactions on Learning Technologies %N 5 %P 540-553 %R 10.1109/TLT.2022.3176777 %T Vocational Training with Microlearning - How Low-Immersive 360-Degree Learning Environments Support Work-Process-Integrated Learning %U https://pubs.wi-kassel.de/wp-content/uploads/2022/05/JML_873.pdf %V 15 %X In-company training is facing new challenges in preparing employees for the demands of digitalized and automated manufacturing. New training concepts like microlearning are necessary to support work-process-related learning. To handle the limitations of microlearning, we develop a 360-degree learning system to demonstrate a realistic work environment. Nonetheless, there is a lack of design knowledge supporting the motivation and performance of employees using the system. Based on a systematic literature review and semi-structured interviews, we have developed design requirements for interactive 360-degree learning environments. We used a workshop-based mixed-method approach with interviews, concept maps, and video analysis to evaluate the motivation and performance of precision mechanics within a prototypical work-process-oriented learning environment in an inter-company vocational training center. The results show a positive effect on learning outcomes and motivation. In addition, the ease of use and sense of presence while using the learning environment are rated as high. We contribute to theory by shedding new light on learners' motivation and performance within work-process-oriented interactive 360-degree learning environments. Furthermore, we offer guidelines for developing such interactive 360-degree learning environments.
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2022): Analyzing Design Knowledge Representation in Design Science Research and Deriving Recommendations to Support Design Knowledge Codification. In: Drechsler, A., Gerber, A., & Hevner, A. (Eds.), The Transdisciplinary Reach of Design Science Research. 17th International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Vol. 13229, pp. 417–428). St. Petersburg, Florida, USA.
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@inproceedings{ls_leimeister, abstract = {The goal of design science research is the generation of novel artifacts. Thereby DSR projects generate valuable design knowledge, thus, underscoring the importance to codify of design knowledge for achieving scientific progress. The research community observes that DSR projects generate a large amount of design knowledge, but the developed knowledge often ends as a single success story. To counter this situation, we analyze the variety of design knowledge representation forms that have been published in the AIS Senior Scholars’ Basket in design science research papers. Based on our systematic literature review, we identify prevalent ways of design knowledge representations. We provide as a central contribution how to effectively communicate design knowledge through the derivation of recommendations that provides practical guidance to support researchers and practitioners in making design knowledge contributions reusable and applicable.}, address = {St. Petersburg, Florida, USA}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {The Transdisciplinary Reach of Design Science Research. 17th International Conference on Design Science Research in Information Systems and Technology (DESRIST)}, editor = {Drechsler, Andreas and Gerber, Aurona and Hevner, Alan}, keywords = {u3bpub}, pages = {417–428}, series = {Lecture Notes in Computer Science}, title = {Analyzing Design Knowledge Representation in Design Science Research and Deriving Recommendations to Support Design Knowledge Codification}, volume = 13229, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B The Transdisciplinary Reach of Design Science Research. 17th International Conference on Design Science Research in Information Systems and Technology (DESRIST) %C St. Petersburg, Florida, USA %D 2022 %E Drechsler, Andreas %E Gerber, Aurona %E Hevner, Alan %P 417–428 %R 10.1007/978-3-031-06516-3_31 %T Analyzing Design Knowledge Representation in Design Science Research and Deriving Recommendations to Support Design Knowledge Codification %U https://pubs.wi-kassel.de/wp-content/uploads/2022/06/JML_875.pdf %V 13229 %X The goal of design science research is the generation of novel artifacts. Thereby DSR projects generate valuable design knowledge, thus, underscoring the importance to codify of design knowledge for achieving scientific progress. The research community observes that DSR projects generate a large amount of design knowledge, but the developed knowledge often ends as a single success story. To counter this situation, we analyze the variety of design knowledge representation forms that have been published in the AIS Senior Scholars’ Basket in design science research papers. Based on our systematic literature review, we identify prevalent ways of design knowledge representations. We provide as a central contribution how to effectively communicate design knowledge through the derivation of recommendations that provides practical guidance to support researchers and practitioners in making design knowledge contributions reusable and applicable. %@ 978-3-031-06515-6
Dickhaut, E.; Thies, L. F.; Janson, A.; Leimeister, J. M.; & Söllner, M. (2022): Entwurfsmuster für die interdisziplinäre Gestaltung rechtsverträglicher Systeme. In: Friedewald, M., Kreutzer, M., & Hansen, M. (Eds.), Selbstbestimmung, Privatheit und Datenschutz (pp. 469–487). Wiesbaden: Springer Vieweg.
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@incollection{ls_leimeister, abstract = {Durch die Digitalisierung werden immer mehr Technologien entwickelt. Dabei gewinnt die soziotechnische Systementwicklung zunehmend an Bedeutung, in deren Rahmen nicht nur das technische System isoliert betrachtet wird, sondern auch der Nutzer und sein Umfeld. Insbesondere bei der Entwicklung rechtsverträglicher Systeme stehen Entwickler häufig aufgrund fehlenden rechtlichen Fachwissens vor großen Herausforderungen. Dies gilt insbesondere dann, wenn es um intelligente, selbstlernende Systeme geht. Diese Systeme sammeln, um die Qualität ihrer Dienste zu optimieren und Nutzerbedürfnissen zu entsprechen mithilfe leistungsfähiger Technologien große Mengen an personenbezogenen Daten, was Risiken für die informationelle Selbstbestimmung der Nutzer mit sich bringt. Um diesen Risiken entgegenzuwirken nutzen wir Anforderungs- und Entwurfsmuster. Ziel des Beitrags ist daher mittels eines multi-methodischen Ansatzes aufzuzeigen, welchen Beitrag interdisziplinäre Anforderungs- und Entwurfsmuster für die Entwicklung rechtsverträglicher und qualitativ hochwertiger KI-basierter Systeme leisten können. Um die Wirksamkeit der Muster zu untersuchen wurde mithilfe der Muster ein Lernassistent entwickelt und durch die Methode der Simulationsstudie evaluiert.}, address = {Wiesbaden}, author = {Dickhaut, Ernestine and Thies, Laura Friederike and Janson, Andreas and Leimeister, Jan Marco and Söllner, Matthias}, booktitle = {Selbstbestimmung, Privatheit und Datenschutz}, editor = {Friedewald, Michael and Kreutzer, Michael and Hansen, Marit}, keywords = {pub_msö}, month = {april}, pages = {469-487}, publisher = {Springer Vieweg}, series = {DuD-Fachbeiträge}, title = {Entwurfsmuster für die interdisziplinäre Gestaltung rechtsverträglicher Systeme}, year = 2022 }
%0 Book Section %1 ls_leimeister %A Dickhaut, Ernestine %A Thies, Laura Friederike %A Janson, Andreas %A Leimeister, Jan Marco %A Söllner, Matthias %B Selbstbestimmung, Privatheit und Datenschutz %C Wiesbaden %D 2022 %E Friedewald, Michael %E Kreutzer, Michael %E Hansen, Marit %I Springer Vieweg %P 469-487 %R 10.1007/978-3-658-33306-5_23 %T Entwurfsmuster für die interdisziplinäre Gestaltung rechtsverträglicher Systeme %U http://pubs.wi-kassel.de/wp-content/uploads/2022/05/JML_869_new.pdf %X Durch die Digitalisierung werden immer mehr Technologien entwickelt. Dabei gewinnt die soziotechnische Systementwicklung zunehmend an Bedeutung, in deren Rahmen nicht nur das technische System isoliert betrachtet wird, sondern auch der Nutzer und sein Umfeld. Insbesondere bei der Entwicklung rechtsverträglicher Systeme stehen Entwickler häufig aufgrund fehlenden rechtlichen Fachwissens vor großen Herausforderungen. Dies gilt insbesondere dann, wenn es um intelligente, selbstlernende Systeme geht. Diese Systeme sammeln, um die Qualität ihrer Dienste zu optimieren und Nutzerbedürfnissen zu entsprechen mithilfe leistungsfähiger Technologien große Mengen an personenbezogenen Daten, was Risiken für die informationelle Selbstbestimmung der Nutzer mit sich bringt. Um diesen Risiken entgegenzuwirken nutzen wir Anforderungs- und Entwurfsmuster. Ziel des Beitrags ist daher mittels eines multi-methodischen Ansatzes aufzuzeigen, welchen Beitrag interdisziplinäre Anforderungs- und Entwurfsmuster für die Entwicklung rechtsverträglicher und qualitativ hochwertiger KI-basierter Systeme leisten können. Um die Wirksamkeit der Muster zu untersuchen wurde mithilfe der Muster ein Lernassistent entwickelt und durch die Methode der Simulationsstudie evaluiert. %@ 978-3-658-33306-5
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2022): Conceptualizing Design Knowledge in IS Research – A Review and Taxonomy of Design Knowledge Properties. In: Hawaii International Conference on System Sciences (HICSS) (pp. 5778–5787). Hawaii, USA.
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@inproceedings{ls_leimeister, abstract = {Design science projects are of great interest in information systems (IS) research. Typically, design-oriented projects generate valuable design knowledge through the design and possible instantiation of artifacts. Although designing novel artifacts and accumulating design knowledge is common practice in IS, there is still limited shared knowledge about the distinctive characteristics of design knowledge to facilitate its accumulation. To address this issue, we develop a design knowledge taxonomy and contribute to a deeper understanding of design knowledge properties. The taxonomy is grounded on a systematic literature review, followed by a combination of empirical-to-conceptual and conceptual-to-empirical iterations. We evaluate the taxonomy by interviewing six domain experts and demonstrate its practical application and utility. Thus, the taxonomy consists of key dimensions and characteristics of design knowledge and contributes to a better scientific understanding of its characteristics. Practitioners can use the taxonomy as an instrument to further understand, design, and accumulate design knowledge.}, address = {Hawaii, USA}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {taxonomy}, month = {jan}, pages = {5778-5787}, title = {Conceptualizing Design Knowledge in IS Research – A Review and Taxonomy of Design Knowledge Properties}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %C Hawaii, USA %D 2022 %P 5778-5787 %T Conceptualizing Design Knowledge in IS Research – A Review and Taxonomy of Design Knowledge Properties %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_850.pdf %X Design science projects are of great interest in information systems (IS) research. Typically, design-oriented projects generate valuable design knowledge through the design and possible instantiation of artifacts. Although designing novel artifacts and accumulating design knowledge is common practice in IS, there is still limited shared knowledge about the distinctive characteristics of design knowledge to facilitate its accumulation. To address this issue, we develop a design knowledge taxonomy and contribute to a deeper understanding of design knowledge properties. The taxonomy is grounded on a systematic literature review, followed by a combination of empirical-to-conceptual and conceptual-to-empirical iterations. We evaluate the taxonomy by interviewing six domain experts and demonstrate its practical application and utility. Thus, the taxonomy consists of key dimensions and characteristics of design knowledge and contributes to a better scientific understanding of its characteristics. Practitioners can use the taxonomy as an instrument to further understand, design, and accumulate design knowledge. %@ 978-0-9981331-5-7
Janson, A.; Dickhaut, E.; & Söllner, M. (2022): Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems. In: Hawaii International Conference on System Sciences (HICSS) (pp. 4654–4663). Hawaii, USA.
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@inproceedings{ls_leimeister, abstract = {To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.}, address = {Hawaii, USA}, author = {Janson, Andreas and Dickhaut, Ernestine and Söllner, Matthias}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {system_development}, month = {jan}, pages = {4654-4663}, title = {Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Dickhaut, Ernestine %A Söllner, Matthias %B Hawaii International Conference on System Sciences (HICSS) %C Hawaii, USA %D 2022 %P 4654-4663 %T Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_851.pdf %X To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups. %@ 978-0-9981331-5-7
Benner, D.; Schöbel, S.; Süess, C.; Baechle, V.; & Janson, A. (2022): Level-Up your Learning - Introducing a Framework for Gamified Educational Conversational Agents. In: International Conference on Wirtschaftsinformatik (WI).
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@inproceedings{ls_leimeister, abstract = {Driven by circumstances like the global pandemic many learners and educators realize the importance and value of self-regulated digital learning. To better support self-regulated learning, conversational agents have become more relevant. Conversational agents can act as tutor or as learning mate for learners. Although conversational agents have potential to better support self-regulated learning processes, challenges exist requiring implications about how to make these interactions more engaging and supportive. This study discusses the value of gamified conversational learning chatbots that use game elements to engage learners to guide researchers and practitioners to design conversational agents that effectively motivate learners and provide self-regulated learning at the same time. Therefore, we propose a systematically developed framework for gamifying educational conversational agents and contribute to theory by consolidating several theories about games, digital learning, and conversational agents and support practitioners by providing implications about what to care about when gamifying conversational agents.}, author = {Benner, Dennis and Schöbel, Sofia and Süess, Christoph and Baechle, Vera and Janson, Andreas}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, keywords = {pub_ssc}, month = {feb}, title = {Level-Up your Learning - Introducing a Framework for Gamified Educational Conversational Agents}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Schöbel, Sofia %A Süess, Christoph %A Baechle, Vera %A Janson, Andreas %B International Conference on Wirtschaftsinformatik (WI) %D 2022 %T Level-Up your Learning - Introducing a Framework for Gamified Educational Conversational Agents %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_856.pdf %X Driven by circumstances like the global pandemic many learners and educators realize the importance and value of self-regulated digital learning. To better support self-regulated learning, conversational agents have become more relevant. Conversational agents can act as tutor or as learning mate for learners. Although conversational agents have potential to better support self-regulated learning processes, challenges exist requiring implications about how to make these interactions more engaging and supportive. This study discusses the value of gamified conversational learning chatbots that use game elements to engage learners to guide researchers and practitioners to design conversational agents that effectively motivate learners and provide self-regulated learning at the same time. Therefore, we propose a systematically developed framework for gamifying educational conversational agents and contribute to theory by consolidating several theories about games, digital learning, and conversational agents and support practitioners by providing implications about what to care about when gamifying conversational agents.
Benner, D.; Schöbel, S.; Janson, A.; & Leimeister, J. M. (2022): Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services. In: International Conference on Wirtschaftsinformatik (WI).
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@inproceedings{ls_leimeister, abstract = {Today’s servitized and digitalized society has significant implications for the economic system as value creation increasingly shifts towards digital services. Organizations are increasingly relying of artificial intelligence, which enables them to operate with novel technological artifacts like conversational agents (CA). These human-like AI-driven artifacts open new possibilities and channels for service providers to scale up their business even further and to create a business value or even to make processes more efficient. While we witness the results of that each day, we do not fully understand how such CAs can contribute to scaling up a business. Therefore, we conduct an analysis of service research and popular CAs to determine the status quo and highlight opportunities for scaling services with CAs. We contribute to theory by clarifying the meaning of scalability in combination with CAs and support practitioners by providing an overview about how organizations successfully scale their CAs.}, author = {Benner, Dennis and Schöbel, Sofia and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, keywords = {service_scaling}, month = {feb}, title = {Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Schöbel, Sofia %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Wirtschaftsinformatik (WI) %D 2022 %T Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services %U https://pubs.wi-kassel.de/wp-content/uploads/2022/03/JML_862.pdf %X Today’s servitized and digitalized society has significant implications for the economic system as value creation increasingly shifts towards digital services. Organizations are increasingly relying of artificial intelligence, which enables them to operate with novel technological artifacts like conversational agents (CA). These human-like AI-driven artifacts open new possibilities and channels for service providers to scale up their business even further and to create a business value or even to make processes more efficient. While we witness the results of that each day, we do not fully understand how such CAs can contribute to scaling up a business. Therefore, we conduct an analysis of service research and popular CAs to determine the status quo and highlight opportunities for scaling services with CAs. We contribute to theory by clarifying the meaning of scalability in combination with CAs and support practitioners by providing an overview about how organizations successfully scale their CAs.
Schöbel, S.; Schomberg, S.; Barev, T. J.; Grote, T.; Janson, A.; Hornung, G.; & Leimeister, J. M. (2022): Zum Datenschutz gestupst? Gestaltungsorientierte Entwicklung von Privacy Nudges vor dem Hintergrund ethischer und rechtlicher Leitlinien. In: Friedewald, M., Kreutzer, M., & Hansen, M. (Eds.), Selbstbestimmung, Privatheit und Datenschutz (pp. 369–388). Wiesbaden: Springer Vieweg.
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@incollection{ls_leimeister, abstract = {Die Digitalisierung verändert unsere Gesellschaft, die Art wie wir miteinander kommunizieren und wie wir arbeiten. Dabei birgt Digitalisierung nicht nur Vorteile, sondern führt auch dazu, dass jedes Individuum durch sein Agieren in der digitalen Welt Datenspuren hinterlässt. Diese Daten werden gesammelt, aggregiert und ausgewertet, und das vielfach, ohne dass sich Individuen dessen bewusst sind. Hier kann das sogenannte Privacy Nudging genutzt werden, durch das Nutzende „angestupst“ werden, um ihr Verhalten so zu verändern, dass sie ihre eigenen Daten besser schützen. Bei der Gestaltung von Nudging Konzepten gibt es zahlreiche rechtliche, ethische und soziotechnische Hürden, die es zu berücksichtigen gilt. Hierzu existieren bisher keine einheitlichen Richtlinien und Empfehlungen. Entsprechend präsentiert der Beitrag eine integrative soziotechnische Gestaltungsperspektive für digitale privacy Nudges, indem Technik, Ethik und Recht nicht mehr nur isoliert betrachtet werden.}, address = {Wiesbaden}, author = {Schöbel, Sofia and Schomberg, Sabrina and Barev, Torben Jan and Grote, Thomas and Janson, Andreas and Hornung, Gerrit and Leimeister, Jan Marco}, booktitle = {Selbstbestimmung, Privatheit und Datenschutz}, editor = {Friedewald, Michael and Kreutzer, Michael and Hansen, Marit}, keywords = {pub_tba}, month = {apr}, pages = {369-388}, publisher = {Springer Vieweg}, series = {DuD-Fachbeiträge}, title = {Zum Datenschutz gestupst? Gestaltungsorientierte Entwicklung von Privacy Nudges vor dem Hintergrund ethischer und rechtlicher Leitlinien}, year = 2022 }
%0 Book Section %1 ls_leimeister %A Schöbel, Sofia %A Schomberg, Sabrina %A Barev, Torben Jan %A Grote, Thomas %A Janson, Andreas %A Hornung, Gerrit %A Leimeister, Jan Marco %B Selbstbestimmung, Privatheit und Datenschutz %C Wiesbaden %D 2022 %E Friedewald, Michael %E Kreutzer, Michael %E Hansen, Marit %I Springer Vieweg %P 369-388 %R 10.1007/978-3-658-33306-5_18 %T Zum Datenschutz gestupst? Gestaltungsorientierte Entwicklung von Privacy Nudges vor dem Hintergrund ethischer und rechtlicher Leitlinien %U http://pubs.wi-kassel.de/wp-content/uploads/2022/05/JML_868.pdf %X Die Digitalisierung verändert unsere Gesellschaft, die Art wie wir miteinander kommunizieren und wie wir arbeiten. Dabei birgt Digitalisierung nicht nur Vorteile, sondern führt auch dazu, dass jedes Individuum durch sein Agieren in der digitalen Welt Datenspuren hinterlässt. Diese Daten werden gesammelt, aggregiert und ausgewertet, und das vielfach, ohne dass sich Individuen dessen bewusst sind. Hier kann das sogenannte Privacy Nudging genutzt werden, durch das Nutzende „angestupst“ werden, um ihr Verhalten so zu verändern, dass sie ihre eigenen Daten besser schützen. Bei der Gestaltung von Nudging Konzepten gibt es zahlreiche rechtliche, ethische und soziotechnische Hürden, die es zu berücksichtigen gilt. Hierzu existieren bisher keine einheitlichen Richtlinien und Empfehlungen. Entsprechend präsentiert der Beitrag eine integrative soziotechnische Gestaltungsperspektive für digitale privacy Nudges, indem Technik, Ethik und Recht nicht mehr nur isoliert betrachtet werden. %@ 978-3-658-33305-8
Weinert, T.; Billert, M.; Thiel de Gafenco, M.; Janson, A.; & Leimeister, J. M. (2022): Designing a Co-creation System for the Development of Work-process-related Learning Material in Manufacturing. In: Computer Supported Cooperative Work (CSCW), Ausgabe/Nummer: 1, Vol. 32, Erscheinungsjahr/Year: 2022. pp. 5–53.
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@article{ls_leimeister, abstract = {The increasing digitalization and automatization in the manufacturing industry as well as the need to learn on the job has reinforced the need for much more granular learning, which has not yet impacted the design of learning materials. In this regard, granular learning concepts require situated learning materials to support self-directed learning in the workplace in a targeted manner. Co-creation approaches offer promising opportunities to support employees in the independent design of such situated learning materials. Using an action-design research (ADR) approach, we derived requirements from co-creation concepts and practice by conducting focus group workshops in manufacturing and vocational training schools to develop design principles for a co-creation system that supports employees through the creation process of work-process-related learning material. Consequently, we formulate four design principles for the design of a collaborative learning and qualification system for manufacturing. Using an innovative mixed methods approach, we validate these design principles and design features to demonstrate the success of the developed artifact. The results provide insights regarding the design of a co-creation system to support learners in the co-creation of learning material with the consideration of cognitive load (CL). Our study contributes to research and practice by proposing novel design principles for supporting employees in peer creation processes. Furthermore, our study reveals how co-creation systems can support the collaborative development of learning materials in the work process.}, author = {Weinert, Tim and Billert, Matthias and Thiel de Gafenco, Marian and Janson, Andreas and Leimeister, Jan Marco}, journal = {Computer Supported Cooperative Work (CSCW)}, keywords = {pub_twe}, number = 1, pages = {5-53}, title = {Designing a Co-creation System for the Development of Work-process-related Learning Material in Manufacturing}, volume = 32, year = 2022 }
%0 Journal Article %1 ls_leimeister %A Weinert, Tim %A Billert, Matthias %A Thiel de Gafenco, Marian %A Janson, Andreas %A Leimeister, Jan Marco %D 2022 %J Computer Supported Cooperative Work (CSCW) %N 1 %P 5-53 %R 10.1007/s10606-021-09420-5 %T Designing a Co-creation System for the Development of Work-process-related Learning Material in Manufacturing %U https://pubs.wi-kassel.de/wp-content/uploads/2023/03/JML_857.pdf %V 32 %X The increasing digitalization and automatization in the manufacturing industry as well as the need to learn on the job has reinforced the need for much more granular learning, which has not yet impacted the design of learning materials. In this regard, granular learning concepts require situated learning materials to support self-directed learning in the workplace in a targeted manner. Co-creation approaches offer promising opportunities to support employees in the independent design of such situated learning materials. Using an action-design research (ADR) approach, we derived requirements from co-creation concepts and practice by conducting focus group workshops in manufacturing and vocational training schools to develop design principles for a co-creation system that supports employees through the creation process of work-process-related learning material. Consequently, we formulate four design principles for the design of a collaborative learning and qualification system for manufacturing. Using an innovative mixed methods approach, we validate these design principles and design features to demonstrate the success of the developed artifact. The results provide insights regarding the design of a co-creation system to support learners in the co-creation of learning material with the consideration of cognitive load (CL). Our study contributes to research and practice by proposing novel design principles for supporting employees in peer creation processes. Furthermore, our study reveals how co-creation systems can support the collaborative development of learning materials in the work process.
Elshan, E.; Zierau, N.; Janson, A.; & Leimeister, J. M. (2022): How Conversational Agents Relieve Teams from Innovation Blockages. In: Annual Meeting of the Academy of Management (AOM). Seattle, Washington, USA.
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@inproceedings{ls_leimeister, abstract = {Innovation is one of the most important antecedents of a company's competitive advantage and long-term survival. Prior research has alluded to teamwork being a primary driver of a firm's innovation capacity. Still, many firms struggle with providing an environment that supports innovation teams in working efficiently together. Thereby, a team's failure can be attributed to several factors, such as inefficient working methods or a lack of internal communication that leads to so-called innovation blockages. There are a number of approaches that are targeted at supporting teams to overcome innovation blockages, but they mainly focus on the collaboration process and rarely consider the needs and potentials of individual team members. In this paper, we argue that Conversational Agents (CAs) can efficiently support teams in overcoming innovation blockages by enhancing collaborative work practices and, specifically, by facilitating the contribution of each individual team member. To that end, we design a CA as a team facilitator that provides nudges to reduce innovation blocking actions according to requirements we systematically derived from scientific literature and practice. Based on a rigorous evaluation, we demonstrate the potential of CAs to reduce the frequency of innovation blockages. The research implications for the development and deployment of CAs as team facilitators are explored.}, address = {Seattle, Washington, USA}, author = {Elshan, Edona and Zierau, Naim and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Annual Meeting of the Academy of Management (AOM)}, keywords = {pub_jml}, title = {How Conversational Agents Relieve Teams from Innovation Blockages}, year = 2022 }
%0 Conference Paper %1 ls_leimeister %A Elshan, Edona %A Zierau, Naim %A Janson, Andreas %A Leimeister, Jan Marco %B Annual Meeting of the Academy of Management (AOM) %C Seattle, Washington, USA %D 2022 %R 10.5465/AMBPP.2022.15648abstract %T How Conversational Agents Relieve Teams from Innovation Blockages %X Innovation is one of the most important antecedents of a company's competitive advantage and long-term survival. Prior research has alluded to teamwork being a primary driver of a firm's innovation capacity. Still, many firms struggle with providing an environment that supports innovation teams in working efficiently together. Thereby, a team's failure can be attributed to several factors, such as inefficient working methods or a lack of internal communication that leads to so-called innovation blockages. There are a number of approaches that are targeted at supporting teams to overcome innovation blockages, but they mainly focus on the collaboration process and rarely consider the needs and potentials of individual team members. In this paper, we argue that Conversational Agents (CAs) can efficiently support teams in overcoming innovation blockages by enhancing collaborative work practices and, specifically, by facilitating the contribution of each individual team member. To that end, we design a CA as a team facilitator that provides nudges to reduce innovation blocking actions according to requirements we systematically derived from scientific literature and practice. Based on a rigorous evaluation, we demonstrate the potential of CAs to reduce the frequency of innovation blockages. The research implications for the development and deployment of CAs as team facilitators are explored.

2021[ to top ]

Knote, R.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2021): Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants. In: Journal of the Association for Information Systems, Ausgabe/Nummer: 2, Vol. 22, Erscheinungsjahr/Year: 2021. pp. 418–458.
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@article{ls_leimeister, abstract = {In the realm of smart services, smart personal assistants (SPAs) have become a popular medium for value co-creation between service providers and users. The market success of SPAs is largely based on their innovative material properties, such as natural language user interfaces, machine-learning-powered request handling and service provision, and anthropomorphism. In different combinations, these properties offer users entirely new ways to intuitively and interactively achieve their goals and, thus, co-create value with service providers. But how does the nature of the SPA shape value co-creation processes? In this paper, we look through a functional affordances lens to theorize about the effects of different types of SPAs (i.e., with different combinations of material properties) on users' value co-creation processes. Specifically, we collected SPAs from research and practice by reviewing scientific literature and web resources, developed a taxonomy of SPAs' material properties, and performed a cluster analysis to group SPAs of a similar nature. We then derived 2 general and 11 cluster-specific propositions on how different material properties of SPAs can yield different affordances for value co-creation. With our work, we point out that smart services require researchers and practitioners to fundamentally rethink value co-creation as well as revise affordances theory to address the dynamic nature of smart technology as a service counterpart.}, author = {Knote, Robin and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, journal = {Journal of the Association for Information Systems}, keywords = {pub_wise-kassel}, month = {mar}, number = 2, pages = {418-458}, title = {Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants}, volume = 22, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Knote, Robin %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %D 2021 %J Journal of the Association for Information Systems %N 2 %P 418-458 %R 10.17705/1jais.00667 %T Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants %U http://pubs.wi-kassel.de/wp-content/uploads/2020/05/JML_773.pdf %V 22 %X In the realm of smart services, smart personal assistants (SPAs) have become a popular medium for value co-creation between service providers and users. The market success of SPAs is largely based on their innovative material properties, such as natural language user interfaces, machine-learning-powered request handling and service provision, and anthropomorphism. In different combinations, these properties offer users entirely new ways to intuitively and interactively achieve their goals and, thus, co-create value with service providers. But how does the nature of the SPA shape value co-creation processes? In this paper, we look through a functional affordances lens to theorize about the effects of different types of SPAs (i.e., with different combinations of material properties) on users' value co-creation processes. Specifically, we collected SPAs from research and practice by reviewing scientific literature and web resources, developed a taxonomy of SPAs' material properties, and performed a cluster analysis to group SPAs of a similar nature. We then derived 2 general and 11 cluster-specific propositions on how different material properties of SPAs can yield different affordances for value co-creation. With our work, we point out that smart services require researchers and practitioners to fundamentally rethink value co-creation as well as revise affordances theory to address the dynamic nature of smart technology as a service counterpart.
Schöbel S.; Schmidt-Kraepelin, M.; Janson, A.; & Sunyaev, A. (2021): Adaptive and Personalized Gamification Designs: Call for Action and Future Research. In: AIS Transactions on Human-Computer Interaction, Ausgabe/Nummer: 4, Vol. 13, Erscheinungsjahr/Year: 2021. pp. 479–494.
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@article{ls_leimeister, abstract = {Gamification refers to the use of game-like elements in non-entertainment contexts to make activities more engaging and enjoyable to improve utilitarian outcomes. The gamification literature and the use of gamification in practice suggest that gamification can be a useful tool to support behavioral and psychological changes. Recent developments show that there is potential for new waves of gamification research. Therefore, we conducted a workshop at the International Conference on Wirtschaftsinformatik (WI) 2021 to discuss the future of gamification with interested scholars. The discussion with 25 gamification experts led to a research agenda that supports the need for adaptive and personalized gamification designs. Together with the experts, we identify three clusters for future research: 1) the personalization of gamification concepts, 2) theories and concepts for gamified human-computer interaction, and 3) the “dark side” of gamification (e.g., addiction). We also address what the gamification concept means. Aligned with the three clusters, we provide valuable starting points for future research inquiries to help researchers better understand the nature of gamification. We also discuss the capabilities and limits of gamification.}, author = {Schöbel, Sofia and Schmidt-Kraepelin, Manuel and Janson, Andreas and Sunyaev, Ali}, journal = {AIS Transactions on Human-Computer Interaction}, keywords = {pub_ssc}, month = {dec}, number = 4, pages = {479-494}, title = {Adaptive and Personalized Gamification Designs: Call for Action and Future Research}, volume = 13, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Schmidt-Kraepelin, Manuel %A Janson, Andreas %A Sunyaev, Ali %D 2021 %J AIS Transactions on Human-Computer Interaction %N 4 %P 479-494 %R 10.17705/1thci.00158 %T Adaptive and Personalized Gamification Designs: Call for Action and Future Research %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_852.pdf %V 13 %X Gamification refers to the use of game-like elements in non-entertainment contexts to make activities more engaging and enjoyable to improve utilitarian outcomes. The gamification literature and the use of gamification in practice suggest that gamification can be a useful tool to support behavioral and psychological changes. Recent developments show that there is potential for new waves of gamification research. Therefore, we conducted a workshop at the International Conference on Wirtschaftsinformatik (WI) 2021 to discuss the future of gamification with interested scholars. The discussion with 25 gamification experts led to a research agenda that supports the need for adaptive and personalized gamification designs. Together with the experts, we identify three clusters for future research: 1) the personalization of gamification concepts, 2) theories and concepts for gamified human-computer interaction, and 3) the “dark side” of gamification (e.g., addiction). We also address what the gamification concept means. Aligned with the three clusters, we provide valuable starting points for future research inquiries to help researchers better understand the nature of gamification. We also discuss the capabilities and limits of gamification.
Schomberg, S.; Dickhaut, E.; Barev, T. J.; & Janson, A. (2021): Mithilfe von Privacy Nudging zu rechtsverträglichen Videokonferenztools. In: INFORMATIK 2021 – 51. Jahrestagung der Gesellschaft für Informatik (Vol. Computer Science & Sustainability, pp. 979–994). Berlin: Gesellschaft für Informatik e.V. (GI).
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@inproceedings{ls_leimeister, abstract = {Die Covid-19 Pandemie hat zu enormen Veränderungen im Arbeitsalltag geführt. Videokonferenztools gewannen durch die Zusammenarbeit über Distanz an Bedeutung. In kürzester Zeit kamen in vielen Unternehmen Videokonferenztools verschiedener Hersteller zum Einsatz; der Datenschutz stand dabei in der Regel nicht an erster Stelle und es kam zu zahlreichen Datenschutzverstößen. Im Laufe der Pandemie rückte der Datenschutz mehr in den Fokus und es wurde nachgebessert. Wir wollen mit unserem Beitrag anregen Videokonferenztools nicht nur datenschutzkonform, sondern rechtsverträglich zu gestalten. Daher haben wir die Benutzeroberfläche eines Tools (Zoom) an den Stellen angepasst, an denen datenschutzsensibles Verhalten besonders kritisch ist. Wir zeigen, wie kleine Änderungen in der Benutzeroberfläche und die Integration von Privacy Nudges zu datenschutzsensiblem Verhalten führen können. Um diese sogenannten Privacy Nudges für Entwickelnde von Videokonferenztools so praktisch und zugänglich wie möglich zu machen, greifen wir auf das Konzept der Design Pattern aus der Systementwicklung zurück.}, address = {Berlin}, author = {Schomberg, Sabrina and Dickhaut, Ernestine and Barev, Torben Jan and Janson, Andreas}, booktitle = {INFORMATIK 2021 – 51. Jahrestagung der Gesellschaft für Informatik}, keywords = {pub_tba}, organization = {Gesellschaft für Informatik e.V. (GI)}, pages = {979-994}, publisher = {Gesellschaft für Informatik e.V. (GI)}, title = {Mithilfe von Privacy Nudging zu rechtsverträglichen Videokonferenztools}, volume = {Computer Science & Sustainability}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Schomberg, Sabrina %A Dickhaut, Ernestine %A Barev, Torben Jan %A Janson, Andreas %B INFORMATIK 2021 – 51. Jahrestagung der Gesellschaft für Informatik %C Berlin %D 2021 %I Gesellschaft für Informatik e.V. (GI) %P 979-994 %T Mithilfe von Privacy Nudging zu rechtsverträglichen Videokonferenztools %U http://pubs.wi-kassel.de/wp-content/uploads/2021/10/JML_840.pdf %V Computer Science & Sustainability %X Die Covid-19 Pandemie hat zu enormen Veränderungen im Arbeitsalltag geführt. Videokonferenztools gewannen durch die Zusammenarbeit über Distanz an Bedeutung. In kürzester Zeit kamen in vielen Unternehmen Videokonferenztools verschiedener Hersteller zum Einsatz; der Datenschutz stand dabei in der Regel nicht an erster Stelle und es kam zu zahlreichen Datenschutzverstößen. Im Laufe der Pandemie rückte der Datenschutz mehr in den Fokus und es wurde nachgebessert. Wir wollen mit unserem Beitrag anregen Videokonferenztools nicht nur datenschutzkonform, sondern rechtsverträglich zu gestalten. Daher haben wir die Benutzeroberfläche eines Tools (Zoom) an den Stellen angepasst, an denen datenschutzsensibles Verhalten besonders kritisch ist. Wir zeigen, wie kleine Änderungen in der Benutzeroberfläche und die Integration von Privacy Nudges zu datenschutzsensiblem Verhalten führen können. Um diese sogenannten Privacy Nudges für Entwickelnde von Videokonferenztools so praktisch und zugänglich wie möglich zu machen, greifen wir auf das Konzept der Design Pattern aus der Systementwicklung zurück.
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2021): LEGIT Methodology: Towards Capturing Legal Compatibility of Design Science Artifacts. In: Chandra Kruse, L., Seidel, S., & Hausvik, G. I. (Eds.), International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Vol. 12807, pp. 293–298). Kristiansand, Norway: Lecture Notes in Computer Science (Spring Cham).
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@inproceedings{ls_leimeister, abstract = {Higher legal standards with regards to the data protection of individu-als such as the General Data Protection Regulation (GDPR) are increasing the pressure on developers of IT artifacts. Typically, when developing systems, we subsequently evaluate them with users to elaborate aspects such as user experi-ence perceptions. However, nowadays, other evaluation aspects such as legality and data policy issues are also important criteria for system development. For this purpose, we introduce LEGIT (legal design science evaluation), which pro-vides developers with guidance when considering legal requirements. We use the case of the GDPR to illustrate the feasibility, applicability, and benefit to the de-velopment process. With this novel method adapted from law research, we are able to derive actionable guidance for developers to evaluate developer efforts in increasing legal compatibility. To illustrate our methodological approach, in this paper, we describe the key steps of the method with respect to the evaluation of a learning assistant. We develop an AI-based learning assistant for university stu-dents to demonstrate the application of the novel evaluation method. We briefly discuss how this procedure can serve as the foundation for a new evaluation method of legally compatible systems in design science research.}, address = {Kristiansand, Norway}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Design Science Research in Information Systems and Technology (DESRIST)}, editor = {Chandra Kruse, Leona and Seidel, Stefan and Hausvik, Geir Inge}, keywords = {pub_jml}, month = {jul}, number = 1, pages = {293-298}, publisher = {Lecture Notes in Computer Science (Spring Cham)}, title = {LEGIT Methodology: Towards Capturing Legal Compatibility of Design Science Artifacts}, volume = 12807, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Design Science Research in Information Systems and Technology (DESRIST) %C Kristiansand, Norway %D 2021 %E Chandra Kruse, Leona %E Seidel, Stefan %E Hausvik, Geir Inge %I Lecture Notes in Computer Science (Spring Cham) %N 1 %P 293-298 %R 10.1007/978-3-030-82405-1_29 %T LEGIT Methodology: Towards Capturing Legal Compatibility of Design Science Artifacts %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_832.pdf %V 12807 %X Higher legal standards with regards to the data protection of individu-als such as the General Data Protection Regulation (GDPR) are increasing the pressure on developers of IT artifacts. Typically, when developing systems, we subsequently evaluate them with users to elaborate aspects such as user experi-ence perceptions. However, nowadays, other evaluation aspects such as legality and data policy issues are also important criteria for system development. For this purpose, we introduce LEGIT (legal design science evaluation), which pro-vides developers with guidance when considering legal requirements. We use the case of the GDPR to illustrate the feasibility, applicability, and benefit to the de-velopment process. With this novel method adapted from law research, we are able to derive actionable guidance for developers to evaluate developer efforts in increasing legal compatibility. To illustrate our methodological approach, in this paper, we describe the key steps of the method with respect to the evaluation of a learning assistant. We develop an AI-based learning assistant for university stu-dents to demonstrate the application of the novel evaluation method. We briefly discuss how this procedure can serve as the foundation for a new evaluation method of legally compatible systems in design science research. %@ 978-3-030-82405-1
Schmitt, A.; Wambsganss, T.; Söllner, M.; & Janson, A. (2021): Towards a Trust Reliance Paradox? Exploring the Gap Between Perceived Trust in and Reliance on Algorithmic Advice. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {Beyond AI-based systems’ potential to augment decision-making, reduce organizational resources, and counter human biases, unintended consequences of such systems have been largely neglected so far. Researchers are undecided on whether erroneous advice acts as an impediment to system use or is blindly relied upon. As part of an experimental study, we turn towards the impact of incorrect system advice and how to design for failure-prone AI. In an experiment with 156 subjects we find that, although incorrect algorithmic advice is trusted less, users adapt their answers to a system’s incorrect recommendations. While transparency on a system’s accuracy levels fosters trust and reliance in the context of incorrect advice, an opposite effect is found for users exposed to correct advice. Our findings point towards a paradoxical gap between stated trust and actual behavior. Furthermore, transparency mechanisms should be deployed with caution as their effectiveness is intertwined with system performance.}, author = {Schmitt, Anuschka and Wambsganss, Thiemo and Söllner, Matthias and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {Towards a Trust Reliance Paradox? Exploring the Gap Between Perceived Trust in and Reliance on Algorithmic Advice}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Schmitt, Anuschka %A Wambsganss, Thiemo %A Söllner, Matthias %A Janson, Andreas %B International Conference on Information Systems (ICIS) %D 2021 %T Towards a Trust Reliance Paradox? Exploring the Gap Between Perceived Trust in and Reliance on Algorithmic Advice %U https://pubs.wi-kassel.de/wp-content/uploads/2022/03/JML_866.pdf %X Beyond AI-based systems’ potential to augment decision-making, reduce organizational resources, and counter human biases, unintended consequences of such systems have been largely neglected so far. Researchers are undecided on whether erroneous advice acts as an impediment to system use or is blindly relied upon. As part of an experimental study, we turn towards the impact of incorrect system advice and how to design for failure-prone AI. In an experiment with 156 subjects we find that, although incorrect algorithmic advice is trusted less, users adapt their answers to a system’s incorrect recommendations. While transparency on a system’s accuracy levels fosters trust and reliance in the context of incorrect advice, an opposite effect is found for users exposed to correct advice. Our findings point towards a paradoxical gap between stated trust and actual behavior. Furthermore, transparency mechanisms should be deployed with caution as their effectiveness is intertwined with system performance.
Grünenfelder, J. I.; Zierau, N.; & Janson, A. (2021): Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {Voice assistants are a novel class of information systems that fundamentally change human–computer interaction. Although these assistants are widespread, the utilization of these information systems is oftentimes only considered on a surface level by individuals. In addition, prior research has focused predominantly on initial use instead of looking deeper into post-adoption and habit formation. In consequence, this paper reviews how the notion of habit has been conceptualized in relation to biographical utilization of voice assistants and presents findings based on a qualitative study approach. From a perspective of post-adoption users, the study suggests that existing habits persist, and new habits hardly ever form in the context of voice assistant utilization. This paper outlines four key factors that help explain voice assistant utilization behavior and furthermore provides practical implications that help to ensure continued voice assistant use in the future.}, author = {Grünenfelder, Janay Ilya and Zierau, Naim and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Grünenfelder, Janay Ilya %A Zierau, Naim %A Janson, Andreas %B International Conference on Information Systems (ICIS) %D 2021 %T Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants %U https://pubs.wi-kassel.de/wp-content/uploads/2022/03/JML_865.pdf %X Voice assistants are a novel class of information systems that fundamentally change human–computer interaction. Although these assistants are widespread, the utilization of these information systems is oftentimes only considered on a surface level by individuals. In addition, prior research has focused predominantly on initial use instead of looking deeper into post-adoption and habit formation. In consequence, this paper reviews how the notion of habit has been conceptualized in relation to biographical utilization of voice assistants and presents findings based on a qualitative study approach. From a perspective of post-adoption users, the study suggests that existing habits persist, and new habits hardly ever form in the context of voice assistant utilization. This paper outlines four key factors that help explain voice assistant utilization behavior and furthermore provides practical implications that help to ensure continued voice assistant use in the future.
Benner, D.; Elshan, E.; Schöbel, S.; & Janson, A. (2021): What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {Since the emergence of conversational agents, this technology has seen continuous development and research. Today, advanced conversational agents are virtually omnipresent in our everyday lives. Albeit the numerous improvements in their conversational capabilities, breakdowns are still a persistent issue. Such breakdowns can result in a very unpleasant experience for users and impair the future success of conversational agents. This issue has been acknowledged by many researchers recently. However, the research on strategies to overcome conversational breakdowns is still inconclusive, and further research is needed. Therefore, we conduct a systematic literature analysis to derive conceptual conversational breakdown recovery strategies from literature and highlight future research avenues to address potential gaps. Thus, we contribute to theory of human-agent interaction by deriving and assessing recovery strategies and suggesting leads for novel recovery strategies.}, author = {Benner, Dennis and Elshan, Edona and Schöbel, Sofia and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Elshan, Edona %A Schöbel, Sofia %A Janson, Andreas %B International Conference on Information Systems (ICIS) %D 2021 %T What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents %U https://pubs.wi-kassel.de/wp-content/uploads/2022/03/JML_864.pdf %X Since the emergence of conversational agents, this technology has seen continuous development and research. Today, advanced conversational agents are virtually omnipresent in our everyday lives. Albeit the numerous improvements in their conversational capabilities, breakdowns are still a persistent issue. Such breakdowns can result in a very unpleasant experience for users and impair the future success of conversational agents. This issue has been acknowledged by many researchers recently. However, the research on strategies to overcome conversational breakdowns is still inconclusive, and further research is needed. Therefore, we conduct a systematic literature analysis to derive conceptual conversational breakdown recovery strategies from literature and highlight future research avenues to address potential gaps. Thus, we contribute to theory of human-agent interaction by deriving and assessing recovery strategies and suggesting leads for novel recovery strategies.
Leimeister, J. M.; Dickhaut, E.; & Janson, A. (2021): Design Pattern as a Bridge Between Problem-Space and Solution-Space. In: Aier, S., Rohner, P., & Schelp, J. (Eds.), Engineering the Transformation of the Enterprise - A Design Science Research Perspective (pp. 137–150). Cham, Switzerland: Springer.
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@incollection{ls_leimeister, abstract = {Designing novel technologies provide challenges to developers. To support developers in designing these technologies, design knowledge must be codified and made applicable for the future. In systems development, design patterns provide proven solutions to solving recurring problems. They contain templates for describing design information, often in tabular form, and are established tools for making complex knowledge accessible and applicable. Design patterns play a critical role in both practice and research in finding potential solutions. For researchers, patterns can provide a method for codifying design knowledge for future research. For practitioners, design patterns provide established solutions to recurring problems. By applying them in a particular context, the pattern represents elements of both the problem-space and the solution-space, providing an opportunity to bridge the gap between the two spaces. Due to the abstraction of design patterns, they can be used for different application scenarios. The preparation of the design knowledge in the design pattern is a critical step to support the user in the best possible way, that determines the usefulness of the pattern.}, address = {Cham, Switzerland}, author = {Leimeister, Jan Marco and Dickhaut, Ernestine and Janson, Andreas}, booktitle = {Engineering the Transformation of the Enterprise - A Design Science Research Perspective}, editor = {Aier, Stephan and Rohner, Peter and Schelp, Joachim}, keywords = {pub_jml}, pages = {137-150}, publisher = {Springer}, title = {Design Pattern as a Bridge Between Problem-Space and Solution-Space}, year = 2021 }
%0 Book Section %1 ls_leimeister %A Leimeister, Jan Marco %A Dickhaut, Ernestine %A Janson, Andreas %B Engineering the Transformation of the Enterprise - A Design Science Research Perspective %C Cham, Switzerland %D 2021 %E Aier, Stephan %E Rohner, Peter %E Schelp, Joachim %I Springer %P 137-150 %R 10.1007/978-3-030-84655-8_9 %T Design Pattern as a Bridge Between Problem-Space and Solution-Space %U http://pubs.wi-kassel.de/wp-content/uploads/2021/09/JML_838.pdf %X Designing novel technologies provide challenges to developers. To support developers in designing these technologies, design knowledge must be codified and made applicable for the future. In systems development, design patterns provide proven solutions to solving recurring problems. They contain templates for describing design information, often in tabular form, and are established tools for making complex knowledge accessible and applicable. Design patterns play a critical role in both practice and research in finding potential solutions. For researchers, patterns can provide a method for codifying design knowledge for future research. For practitioners, design patterns provide established solutions to recurring problems. By applying them in a particular context, the pattern represents elements of both the problem-space and the solution-space, providing an opportunity to bridge the gap between the two spaces. Due to the abstraction of design patterns, they can be used for different application scenarios. The preparation of the design knowledge in the design pattern is a critical step to support the user in the best possible way, that determines the usefulness of the pattern. %@ 978-3-030-84657-2
Schöbel, S.; Mohammed, S.; & Janson, A. (2021): Two decades of game concepts in digital learning environments – A bibliometric study and research agenda. In: Computers & Education.
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@article{ls_leimeister, abstract = {In recent years, using game concepts for educational purposes in digital environments has become continually more popular and relevant. Games can be used to motivate and engage users in regular system use and, in the end, support learners in achieving better learning outcomes. In this context, different kinds of game concepts exist, such as gamification or serious games, each with a different perspective and usefulness in digital learning environments. Because developing and using with game concepts in digital learning environments has recently become more important, and developing them is still not fully established, questions arise about future research directions involving games in digital learning. Therefore, this study aims to identify the state of the field and determine what is relevant when using game concepts in digital learning. To achieve this goal, we present the results of a bibliometric analysis considering more than 10,000 articles between 2000 and 2019 and summarize them to develop a research agenda. This agenda supports researchers and practitioners in identifying avenues for future research. We contribute to theory by providing a detailed understanding of the relevance of game concepts in digital learning. We propose a research agenda to assist researchers in planning future approaches with and about gamification concepts in digital learning. Practical implications are proposed by demonstrating what should be considered when using game concepts in learning environments.}, author = {Schöbel, Sofia and Mohammed, Saqr and Janson, Andreas}, journal = {Computers & Education}, keywords = {ter}, number = 104296, title = {Two decades of game concepts in digital learning environments – A bibliometric study and research agenda}, volume = 173, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Mohammed, Saqr %A Janson, Andreas %D 2021 %J Computers & Education %N 104296 %R 10.1016/j.compedu.2021.104296 %T Two decades of game concepts in digital learning environments – A bibliometric study and research agenda %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_837.pdf %V 173 %X In recent years, using game concepts for educational purposes in digital environments has become continually more popular and relevant. Games can be used to motivate and engage users in regular system use and, in the end, support learners in achieving better learning outcomes. In this context, different kinds of game concepts exist, such as gamification or serious games, each with a different perspective and usefulness in digital learning environments. Because developing and using with game concepts in digital learning environments has recently become more important, and developing them is still not fully established, questions arise about future research directions involving games in digital learning. Therefore, this study aims to identify the state of the field and determine what is relevant when using game concepts in digital learning. To achieve this goal, we present the results of a bibliometric analysis considering more than 10,000 articles between 2000 and 2019 and summarize them to develop a research agenda. This agenda supports researchers and practitioners in identifying avenues for future research. We contribute to theory by providing a detailed understanding of the relevance of game concepts in digital learning. We propose a research agenda to assist researchers in planning future approaches with and about gamification concepts in digital learning. Practical implications are proposed by demonstrating what should be considered when using game concepts in learning environments.
Söllner, M.; Janson, A.; Rietsche, R.; & Thiel de Gafenco, M. (2021): Individualisierung in der beruflichen Bildung durch Hybrid Intelligence. Potentiale und Grenzen. In: Zeitschrift für Berufs- und Wirtschaftspädagogik, Vol. Beiheft 31, Erscheinungsjahr/Year: 2021. pp. 163–181.
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@article{ls_leimeister, abstract = {Künstliche Intelligenz durchdringt immer stärker verschiedene Lebensbereiche und macht auch vor der beruflichen Bildung nicht halt. In diesem Zusammenhang gibt es derzeit vielfältige Diskussionen zur Rolle der menschlichen Intelligenz in zukünftigen Arbeitsprozessen und damit verknüpft Fragen zur Auswirkung auf die Aus- und Weiterbildung von Arbeitskräften. Ziel dieses Beitrags ist es darzulegen, warum in den kommenden Jahrzehnten die effektive Kombination der komplementären Stärken von menschlicher und künstlicher Intelligenz im Sinne des Hybrid Intelligence (HI)-Gedankens im Vordergrund stehen wird. Anschließend werden Potentiale und Grenzen von HI im Kontext der beruflichen Aus- und Weiterbildung mit besonderem Fokus auf die Individualisierung von Lehr-/Lernprozessen diskutiert.}, address = {Stuttgart, Germany}, author = {Söllner, Matthias and Janson, Andreas and Rietsche, Roman and Thiel de Gafenco, Marian}, editor = {Seufert, Sabine and Guggemos, Josef and Ifenthaler, Dirk and Ertl, Hubert and Seifried, Jürgen}, journal = {Zeitschrift für Berufs- und Wirtschaftspädagogik}, keywords = {u3bpub}, pages = {163-181}, publisher = {Franz Steiner Verlag}, title = {Individualisierung in der beruflichen Bildung durch Hybrid Intelligence. Potentiale und Grenzen}, volume = {Beiheft 31}, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Söllner, Matthias %A Janson, Andreas %A Rietsche, Roman %A Thiel de Gafenco, Marian %C Stuttgart, Germany %D 2021 %E Seufert, Sabine %E Guggemos, Josef %E Ifenthaler, Dirk %E Ertl, Hubert %E Seifried, Jürgen %I Franz Steiner Verlag %J Zeitschrift für Berufs- und Wirtschaftspädagogik %P 163-181 %T Individualisierung in der beruflichen Bildung durch Hybrid Intelligence. Potentiale und Grenzen %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_835.pdf %V Beiheft 31 %X Künstliche Intelligenz durchdringt immer stärker verschiedene Lebensbereiche und macht auch vor der beruflichen Bildung nicht halt. In diesem Zusammenhang gibt es derzeit vielfältige Diskussionen zur Rolle der menschlichen Intelligenz in zukünftigen Arbeitsprozessen und damit verknüpft Fragen zur Auswirkung auf die Aus- und Weiterbildung von Arbeitskräften. Ziel dieses Beitrags ist es darzulegen, warum in den kommenden Jahrzehnten die effektive Kombination der komplementären Stärken von menschlicher und künstlicher Intelligenz im Sinne des Hybrid Intelligence (HI)-Gedankens im Vordergrund stehen wird. Anschließend werden Potentiale und Grenzen von HI im Kontext der beruflichen Aus- und Weiterbildung mit besonderem Fokus auf die Individualisierung von Lehr-/Lernprozessen diskutiert. %@ 978-3-515-13075-2
Barev, T. J.; Schöbel, S.; Janson, A.; & Leimeister, J. M. (2021): DELEN – A Process Model for the Systematic Development of Legitimate Digital Nudges. In: Chandra Kruse, L., Seidel, S., & Hausvik, G. I. (Eds.), International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Vol. 12807, pp. 299–312). Cham: Springer.
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@inproceedings{ls_leimeister, abstract = {Digital nudging is a promising approach from behavioral economics. In deci-sions where individuals tend to struggle, nudges can support users of digital systems by aligning their behavior with their preferences. Despite their wide use, most digital nudges are designed to support the intended behavior from the perspective of a company while neglecting potential legal, ethical, or individual constraints or preferences. With modern technologies such as artificial intelli-gence or big data, these issues multiply and with the increasing effectiveness of digital nudges and use of new technologies, this has become even more critical. Thus, in this paper we follow a Design Science Research approach to develop a process model for the systematic development of legitimate nudges (DELEN). Legitimacy requires that dealings between different entities shall be fair. Unlike other models, we set normative boundaries derived from literature, expert in-terviews, and target group segmentation as integral elements. Target group seg-mentation increases nudge effectiveness and avoids unnecessary burdens for other individuals. By doing so, the DELEN process model paves the way for legitimate and effective digital nudges.}, address = {Cham}, author = {Barev, Torben Jan and Schöbel, Sofia and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Design Science Research in Information Systems and Technology (DESRIST)}, editor = {Chandra Kruse, Leona and Seidel, Stefan and Hausvik, Geir Inge}, keywords = {pub_tba}, pages = {299-312}, publisher = {Springer}, title = {DELEN – A Process Model for the Systematic Development of Legitimate Digital Nudges}, volume = 12807, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Barev, Torben Jan %A Schöbel, Sofia %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Design Science Research in Information Systems and Technology (DESRIST) %C Cham %D 2021 %E Chandra Kruse, Leona %E Seidel, Stefan %E Hausvik, Geir Inge %I Springer %P 299-312 %R 10.1007/978-3-030-82405-1_30 %T DELEN – A Process Model for the Systematic Development of Legitimate Digital Nudges %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_833.pdf %V 12807 %X Digital nudging is a promising approach from behavioral economics. In deci-sions where individuals tend to struggle, nudges can support users of digital systems by aligning their behavior with their preferences. Despite their wide use, most digital nudges are designed to support the intended behavior from the perspective of a company while neglecting potential legal, ethical, or individual constraints or preferences. With modern technologies such as artificial intelli-gence or big data, these issues multiply and with the increasing effectiveness of digital nudges and use of new technologies, this has become even more critical. Thus, in this paper we follow a Design Science Research approach to develop a process model for the systematic development of legitimate nudges (DELEN). Legitimacy requires that dealings between different entities shall be fair. Unlike other models, we set normative boundaries derived from literature, expert in-terviews, and target group segmentation as integral elements. Target group seg-mentation increases nudge effectiveness and avoids unnecessary burdens for other individuals. By doing so, the DELEN process model paves the way for legitimate and effective digital nudges. %@ 978-3-030-82404-4
Wambsganss, T.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2021): AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills. In: Annual Meeting of the Academy of Management (AOM).
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@inproceedings{ls_leimeister, abstract = {Argumentation is an omnipresent foundation of our daily communication and thinking. The ability to form convincing arguments is not only the fundament for persuading an audience of novel ideas but also plays a major role in strategic decision-making, negotiation, and productive civil discourse. However, students often struggle to develop argumentation skills due to a lack of individual and instant feedback in their learning journey, since providing feedback on the individual argumentation skills of learners is very time consuming and not scalable if conducted manually by educators. Following a design science research approach, we propose a new class of argumentation learning systems that provide students with individual and ongoing tutoring to support them in learning how to argue. We build our socio-technical design on a combination of user-centered design principles, a conceptualization of argumentation structures in student-written text, and Natural Language Processing and Machine Learning classifiers to provide individual feedback. To investigate if the new system class of AI-based argumentation tutoring systems helps students to improve their argumentation skills, we evaluated the novel artifact class in two empirical studies in comparison to traditional argumentation learning systems. In a laboratory experiment (study 1), as well as in a field experiment in a large-scale lecture over three months (study 2), we found that AI-based argumentation tutoring systems based on our design principles, argumentation schemes, and algorithms improve the short- and long-term argumentation skills of students significantly compared to the traditional argumentation learning approaches.}, author = {Wambsganss, Thiemo and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Annual Meeting of the Academy of Management (AOM)}, keywords = {u3bpub}, month = {jul}, title = {AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Wambsganss, Thiemo %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Annual Meeting of the Academy of Management (AOM) %D 2021 %R 10.5465/AMBPP.2021.10233abstract %T AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_831.pdf %X Argumentation is an omnipresent foundation of our daily communication and thinking. The ability to form convincing arguments is not only the fundament for persuading an audience of novel ideas but also plays a major role in strategic decision-making, negotiation, and productive civil discourse. However, students often struggle to develop argumentation skills due to a lack of individual and instant feedback in their learning journey, since providing feedback on the individual argumentation skills of learners is very time consuming and not scalable if conducted manually by educators. Following a design science research approach, we propose a new class of argumentation learning systems that provide students with individual and ongoing tutoring to support them in learning how to argue. We build our socio-technical design on a combination of user-centered design principles, a conceptualization of argumentation structures in student-written text, and Natural Language Processing and Machine Learning classifiers to provide individual feedback. To investigate if the new system class of AI-based argumentation tutoring systems helps students to improve their argumentation skills, we evaluated the novel artifact class in two empirical studies in comparison to traditional argumentation learning systems. In a laboratory experiment (study 1), as well as in a field experiment in a large-scale lecture over three months (study 2), we found that AI-based argumentation tutoring systems based on our design principles, argumentation schemes, and algorithms improve the short- and long-term argumentation skills of students significantly compared to the traditional argumentation learning approaches.
Dickhaut, E.; Li, M. M.; Janson, A.; & Leimeister, J. M. (2021): Developing Lawful Technologies – A Revelatory Case Study on Design Patterns. In: Hawaii International Conference on System Sciences (HICSS).
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@inproceedings{ls_leimeister, abstract = {Higher legal standards regarding the data protection of individuals, such as the European General Data Protection Regulation, increase the pressure on developing lawful systems. In the development of technologies, not only developers are involved. It also requires knowledge from other stakeholders, such as legal experts, that lack technical knowledge but are required to understand IT artifacts. We see two strings that can benefit from the use of design patterns: first, the well-known use of design patterns to support developers in case of recurring problems. Second, we see potential that legal experts, who have to interact with and understand complicated, novel technologies, benefit from the same patterns. We conduct a revelatory case study using design patterns to develop and assess a smart learning assistant. We scaffolded the case interpretation through the human-centered view of socio-materiality and provide contributions concerning the use of design patterns in the development and assessment of lawful technologies.}, author = {Dickhaut, Ernestine and Li, Mahei Manhai and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_mli}, title = {Developing Lawful Technologies – A Revelatory Case Study on Design Patterns}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Li, Mahei Manhai %A Janson, Andreas %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %D 2021 %T Developing Lawful Technologies – A Revelatory Case Study on Design Patterns %U http://pubs.wi-kassel.de/wp-content/uploads/2021/01/JML_804.pdf %X Higher legal standards regarding the data protection of individuals, such as the European General Data Protection Regulation, increase the pressure on developing lawful systems. In the development of technologies, not only developers are involved. It also requires knowledge from other stakeholders, such as legal experts, that lack technical knowledge but are required to understand IT artifacts. We see two strings that can benefit from the use of design patterns: first, the well-known use of design patterns to support developers in case of recurring problems. Second, we see potential that legal experts, who have to interact with and understand complicated, novel technologies, benefit from the same patterns. We conduct a revelatory case study using design patterns to develop and assess a smart learning assistant. We scaffolded the case interpretation through the human-centered view of socio-materiality and provide contributions concerning the use of design patterns in the development and assessment of lawful technologies.
Benner, D.; Schöbel, S.; & Janson, A. (2021): It is only for your own good, or is it? Ethical Considerations for Designing Ethically Conscious Persuasive Information Systems. In: Americas Conference on Information Systems (AMCIS). Montreal, Kanada: Association for Information Systems.
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@inproceedings{ls_leimeister, abstract = {Persuasive designs, including gamification and digital nudging, have become well renowned during the last years and have been implemented successfully across different sectors including education, e-health, e-governance, e-finance and general information systems. In this regard, persuasive design can support desirable changes in attitude and behavior of users in order to achieve their own goals. However, such persuasive influence on individuals raises ethical questions as persuasive designs can impair the autonomy of users or persuade the user towards goals of a third party and hence lead to unethical decision-making processes. In human-computer interaction this is especially significant with the advent of advanced artificial intelligence that can emulate human behavior and thus bring new dynamics into play. Therefore, we conduct a systematic literature analysis with the goal to compile an overview of ethical considerations for persuasive system design, derive potential guidelines for ethical persuasive designs and shed light on potential research gaps.}, address = {Montreal, Kanada}, author = {Benner, Dennis and Schöbel, Sofia and Janson, Andreas}, booktitle = {Americas Conference on Information Systems (AMCIS)}, keywords = {pub_ssc}, month = {aug}, publisher = {Association for Information Systems}, title = {It is only for your own good, or is it? Ethical Considerations for Designing Ethically Conscious Persuasive Information Systems}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Schöbel, Sofia %A Janson, Andreas %B Americas Conference on Information Systems (AMCIS) %C Montreal, Kanada %D 2021 %I Association for Information Systems %T It is only for your own good, or is it? Ethical Considerations for Designing Ethically Conscious Persuasive Information Systems %U http://pubs.wi-kassel.de/wp-content/uploads/2021/08/JML_836.pdf %X Persuasive designs, including gamification and digital nudging, have become well renowned during the last years and have been implemented successfully across different sectors including education, e-health, e-governance, e-finance and general information systems. In this regard, persuasive design can support desirable changes in attitude and behavior of users in order to achieve their own goals. However, such persuasive influence on individuals raises ethical questions as persuasive designs can impair the autonomy of users or persuade the user towards goals of a third party and hence lead to unethical decision-making processes. In human-computer interaction this is especially significant with the advent of advanced artificial intelligence that can emulate human behavior and thus bring new dynamics into play. Therefore, we conduct a systematic literature analysis with the goal to compile an overview of ethical considerations for persuasive system design, derive potential guidelines for ethical persuasive designs and shed light on potential research gaps.
Klee, S.; Janson, A.; & Leimeister, J. M. (2021): How Data Analytics Competencies Can Foster Business Value – A Systematic Review and Way Forward. In: Information Systems Management (ISM), Ausgabe/Nummer: 3, Vol. 38, Erscheinungsjahr/Year: 2021. pp. 200–217.
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@article{ls_leimeister, abstract = {Several authors have illustrated the benefits of data in organizations. For realizing benefits, we see two major challenges for organizations. First, there are necessary investments, which have to be justified. Second, adequate data analytics competencies can be seen as enablers for realizing benefits. We aim to support organizations by showing relevant competencies and achievable business values. We present theoretical propositions and a research agenda on how to move the field of data analytics competencies forward.}, author = {Klee, Sven and Janson, Andreas and Leimeister, Jan Marco}, journal = {Information Systems Management (ISM)}, keywords = {pub_skl}, month = {mar}, number = 3, pages = {200-217}, title = {How Data Analytics Competencies Can Foster Business Value – A Systematic Review and Way Forward}, volume = 38, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Klee, Sven %A Janson, Andreas %A Leimeister, Jan Marco %D 2021 %J Information Systems Management (ISM) %N 3 %P 200-217 %R 10.1080/10580530.2021.1894515 %T How Data Analytics Competencies Can Foster Business Value – A Systematic Review and Way Forward %U http://pubs.wi-kassel.de/wp-content/uploads/2021/07/JML_829.pdf %V 38 %X Several authors have illustrated the benefits of data in organizations. For realizing benefits, we see two major challenges for organizations. First, there are necessary investments, which have to be justified. Second, adequate data analytics competencies can be seen as enablers for realizing benefits. We aim to support organizations by showing relevant competencies and achievable business values. We present theoretical propositions and a research agenda on how to move the field of data analytics competencies forward.
Schmitt, A.; Zierau, N.; Janson, A.; & Leimeister, J. M. (2021): Voice as a Contemporary Frontier of Interaction Design. In: European Conference on Information Systems (ECIS).
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@inproceedings{ls_leimeister, abstract = {Voice assistants’ increasingly nuanced and natural communication bears new opportunities for user experiences and task automation, while challenging existing patterns of human-computer interaction. A fragmented research field, as well as constant technological advancements, impede a common apprehension of prevalent design features of voice-based interfaces. As part of this study, 86 papers across domains are systematically identified and analysed to arrive at a common understanding of voice assistants. The review highlights perceptual differences to other human-computer interfaces and points out relevant auditory cues. Key findings regarding those cues’ impact on user perception and behaviour are discussed along with the three design strategies 1) personification, 2) individualization and 3) contextualization. Avenues for future research are lastly deducted. Our results provide relevant opportunities to researchers and designers alike to advance the design and deployment of voice assistants.}, author = {Schmitt, Anuschka and Zierau, Naim and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {u3bpub}, month = {jun}, title = {Voice as a Contemporary Frontier of Interaction Design}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Schmitt, Anuschka %A Zierau, Naim %A Janson, Andreas %A Leimeister, Jan Marco %B European Conference on Information Systems (ECIS) %D 2021 %T Voice as a Contemporary Frontier of Interaction Design %U http://pubs.wi-kassel.de/wp-content/uploads/2021/05/JML_821.pdf %X Voice assistants’ increasingly nuanced and natural communication bears new opportunities for user experiences and task automation, while challenging existing patterns of human-computer interaction. A fragmented research field, as well as constant technological advancements, impede a common apprehension of prevalent design features of voice-based interfaces. As part of this study, 86 papers across domains are systematically identified and analysed to arrive at a common understanding of voice assistants. The review highlights perceptual differences to other human-computer interfaces and points out relevant auditory cues. Key findings regarding those cues’ impact on user perception and behaviour are discussed along with the three design strategies 1) personification, 2) individualization and 3) contextualization. Avenues for future research are lastly deducted. Our results provide relevant opportunities to researchers and designers alike to advance the design and deployment of voice assistants.
Tolmeijer, S.; Zierau, N.; Janson, A.; Wahdatehagh, J.; Leimeister, J. M.; & Bernstein, A. (2021): Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution. In: Conference on Human Factors in Computing Systems (CHI). Yokohama, Japan.
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@inproceedings{ls_leimeister, abstract = {Gendered voice based on pitch is a prevalent design element in many contemporary Voice Assistants (VAs) but has shown to strengthen harmful stereotypes. Interestingly, there is a dearth of research that systematically analyses user perceptions of different voice genders in VAs. This study investigates gender-stereotyping across two different tasks by analyzing the influence of pitch (low, high) and gender (women, men) on stereotypical trait ascription and trust formation in an exploratory online experiment with 234 participants. Additionally, we deploy a gender-ambiguous voice to compare against gendered voices. Our findings indicate that implicit stereotyping occurs for VAs. Moreover, we can show that there are no significant differences in trust formed towards a gender-ambiguous voice versus gendered voices, which highlights their potential for commercial usage.}, address = {Yokohama, Japan}, author = {Tolmeijer, Suzanne and Zierau, Naim and Janson, Andreas and Wahdatehagh, Jalil and Leimeister, Jan Marco and Bernstein, Abraham}, booktitle = {Conference on Human Factors in Computing Systems (CHI)}, keywords = {u3bpub}, title = {Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Tolmeijer, Suzanne %A Zierau, Naim %A Janson, Andreas %A Wahdatehagh, Jalil %A Leimeister, Jan Marco %A Bernstein, Abraham %B Conference on Human Factors in Computing Systems (CHI) %C Yokohama, Japan %D 2021 %R 10.1145/3411763.3451623 %T Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution %U http://pubs.wi-kassel.de/wp-content/uploads/2021/05/JML_820.pdf %X Gendered voice based on pitch is a prevalent design element in many contemporary Voice Assistants (VAs) but has shown to strengthen harmful stereotypes. Interestingly, there is a dearth of research that systematically analyses user perceptions of different voice genders in VAs. This study investigates gender-stereotyping across two different tasks by analyzing the influence of pitch (low, high) and gender (women, men) on stereotypical trait ascription and trust formation in an exploratory online experiment with 234 participants. Additionally, we deploy a gender-ambiguous voice to compare against gendered voices. Our findings indicate that implicit stereotyping occurs for VAs. Moreover, we can show that there are no significant differences in trust formed towards a gender-ambiguous voice versus gendered voices, which highlights their potential for commercial usage.
Janson, A.; Kreidel, L.; Schöbel, S.; Hornung, G.; Söllner, M.; & Leimeister, J. M. (2021): Datenkompetenz durch edukatives Privacy Nudging: Zentrale Prinzipien und Effekte auf Lernprozesse. In: Stapf, I., Quinn, R. A., Friedewald, M., Heesen, J., & Krämer, N. (Eds.), Aufwachsen in überwachten Umgebungen: Interdisziplinäre Positionen zu Privatheit und Datenschutz in Kindheit und Jugend (pp. 255–277). Baden-Baden, Germany: Nomos.
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@incollection{ls_leimeister, abstract = {Die Digitalisierung verändert nicht nur unser privates, sondern auch unser Arbeitsleben. Immer mehr Daten über Individuen sind online verfügbar und werden für die Nutzung von bestimmten Online Services vorausgesetzt. Hierbei verlieren die Nutzenden oft den Überblick, wie und welche Daten sie von sich preisgeben. Dies birgt nicht nur das Risiko der Preisgabe von privaten Daten, sondern auch unternehmensseitig das Risiko, dass wichtige Daten außerhalb des Unternehmens veröffentlicht werden. Hier kann das Konzept des digitalen Nudgings angewandt werden, welches nunmehr auch als edukatives Privacy Nudging genutzt werden kann. Das Konzept bezweckt, Individuen durch bestimmte Elemente wie beispielsweise Defaults zu Verhaltensänderungen anzuregen. Dieser Beitrag hat zum Ziel, einen Überblick darüber zu geben, welche Privacy Nudges es im edukativen Bereich gibt und wie diese mit verschiedenen Lerntheorien in Einklang gebracht werden können. Der Text soll Forschern und Praktikern eine Orientierung geben, selbst edukative Privacy Nudges zu gestalten und endet mit einem Fallbeispiel, das aufzeigt wie einfache Gestaltungsänderungen Individuen dazu anregen können, sich privatheitsfreundlicher zu verhalten und sorgsamer mit ihren privaten Daten umzugehen.}, address = {Baden-Baden, Germany}, author = {Janson, Andreas and Kreidel, Leonie and Schöbel, Sofia and Hornung, Gerrit and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Aufwachsen in überwachten Umgebungen: Interdisziplinäre Positionen zu Privatheit und Datenschutz in Kindheit und Jugend}, editor = {Stapf, Ingrid and Quinn, Regina Ammicht and Friedewald, Michael and Heesen, Jessica and Krämer, Nicole}, keywords = {u3bpub}, pages = {255-277}, publisher = {Nomos}, title = {Datenkompetenz durch edukatives Privacy Nudging: Zentrale Prinzipien und Effekte auf Lernprozesse}, year = 2021 }
%0 Book Section %1 ls_leimeister %A Janson, Andreas %A Kreidel, Leonie %A Schöbel, Sofia %A Hornung, Gerrit %A Söllner, Matthias %A Leimeister, Jan Marco %B Aufwachsen in überwachten Umgebungen: Interdisziplinäre Positionen zu Privatheit und Datenschutz in Kindheit und Jugend %C Baden-Baden, Germany %D 2021 %E Stapf, Ingrid %E Quinn, Regina Ammicht %E Friedewald, Michael %E Heesen, Jessica %E Krämer, Nicole %I Nomos %P 255-277 %R 10.5771/9783748921639-255 %T Datenkompetenz durch edukatives Privacy Nudging: Zentrale Prinzipien und Effekte auf Lernprozesse %U http://pubs.wi-kassel.de/wp-content/uploads/2021/05/JML_819.pdf %X Die Digitalisierung verändert nicht nur unser privates, sondern auch unser Arbeitsleben. Immer mehr Daten über Individuen sind online verfügbar und werden für die Nutzung von bestimmten Online Services vorausgesetzt. Hierbei verlieren die Nutzenden oft den Überblick, wie und welche Daten sie von sich preisgeben. Dies birgt nicht nur das Risiko der Preisgabe von privaten Daten, sondern auch unternehmensseitig das Risiko, dass wichtige Daten außerhalb des Unternehmens veröffentlicht werden. Hier kann das Konzept des digitalen Nudgings angewandt werden, welches nunmehr auch als edukatives Privacy Nudging genutzt werden kann. Das Konzept bezweckt, Individuen durch bestimmte Elemente wie beispielsweise Defaults zu Verhaltensänderungen anzuregen. Dieser Beitrag hat zum Ziel, einen Überblick darüber zu geben, welche Privacy Nudges es im edukativen Bereich gibt und wie diese mit verschiedenen Lerntheorien in Einklang gebracht werden können. Der Text soll Forschern und Praktikern eine Orientierung geben, selbst edukative Privacy Nudges zu gestalten und endet mit einem Fallbeispiel, das aufzeigt wie einfache Gestaltungsänderungen Individuen dazu anregen können, sich privatheitsfreundlicher zu verhalten und sorgsamer mit ihren privaten Daten umzugehen. %@ 978-3-8487-6916-2
Benner, D.; Schöbel, S.; & Janson, A. (2021): Exploring the State-of-the-Art of Persuasive Design for Smart Personal Assistants. In: International Conference on Wirtschaftsinformatik (WI). Duisburg-Essen, Germany.
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@inproceedings{ls_leimeister, abstract = {Driven by technological advances, smart personal assistants (SPA) have gained importance in human-computer interaction. SPAs can influence user behavior and persuade them towards an outcome. However, users often lack motivated to interact with SPAs. One way to support this interaction is persuasive system design; considering concepts as gamification and/or digital nudging. Although SPA research has increased recently, there is still no shared knowledge about persuasive designs. Therefore, we aim to identify the current state-of-the-art for persuasive SPA design to understand how interactions and designs can be improved referring to persuasive system design. Thus, we conduct a systematic literature analysis to represent how gamification and digital nudging are used to design SPAs and conclude if and how those concepts can support SPA interactions. Consequently, we contribute to theory, providing better understanding about SPA interaction and design making SPAs more engaging and entertaining. Practitioners can use this contribution for persuasive SPA designs.}, address = {Duisburg-Essen, Germany}, author = {Benner, Dennis and Schöbel, Sofia and Janson, Andreas}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, keywords = {pub_ssc}, month = {mar}, title = {Exploring the State-of-the-Art of Persuasive Design for Smart Personal Assistants}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Benner, Dennis %A Schöbel, Sofia %A Janson, Andreas %B International Conference on Wirtschaftsinformatik (WI) %C Duisburg-Essen, Germany %D 2021 %T Exploring the State-of-the-Art of Persuasive Design for Smart Personal Assistants %U http://pubs.wi-kassel.de/wp-content/uploads/2021/03/JML_815.pdf %X Driven by technological advances, smart personal assistants (SPA) have gained importance in human-computer interaction. SPAs can influence user behavior and persuade them towards an outcome. However, users often lack motivated to interact with SPAs. One way to support this interaction is persuasive system design; considering concepts as gamification and/or digital nudging. Although SPA research has increased recently, there is still no shared knowledge about persuasive designs. Therefore, we aim to identify the current state-of-the-art for persuasive SPA design to understand how interactions and designs can be improved referring to persuasive system design. Thus, we conduct a systematic literature analysis to represent how gamification and digital nudging are used to design SPAs and conclude if and how those concepts can support SPA interactions. Consequently, we contribute to theory, providing better understanding about SPA interaction and design making SPAs more engaging and entertaining. Practitioners can use this contribution for persuasive SPA designs.
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2021): The Hidden Value of Patterns – Using Design Patterns to Whitebox Technology Development in Legal Assessments. In: International Conference on Wirtschaftsinformatik (WI). University of Duisburg-Essen, Germany.
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@inproceedings{ls_leimeister, abstract = {Higher legal standards with regards to data protection of individuals such as the European General Data Protection Regulation (GDPR) increase the pressure on developing lawful technologies. The development requires feedback from stakeholders such as legal experts that lack technical knowledge but are required to understand IT artifacts. As a solution, patterns can support interdisciplinary system development. We demonstrate how interdisciplinary patterns can support legal experts in arguing about technologies in court by introducing a law simulation study which is a well-known evaluation method in law. Our results show that patterns support legal experts in their argumentation about technologies in court. We provide theoretical contributions concerning cognitive fit theory about how patterns act as a bridge between the internal and external representation of problems and improve problem-solving performance related to the legal assessment of technology. In addition, we provide practical guidance for codifying and communicating design knowledge through patterns.}, address = {University of Duisburg-Essen, Germany}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, keywords = {pub_jml}, series = {The Hidden Value of Patterns – Using Design Patterns to Whitebox Technology Development in Legal Assessments}, title = {The Hidden Value of Patterns – Using Design Patterns to Whitebox Technology Development in Legal Assessments}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Wirtschaftsinformatik (WI) %C University of Duisburg-Essen, Germany %D 2021 %T The Hidden Value of Patterns – Using Design Patterns to Whitebox Technology Development in Legal Assessments %U http://pubs.wi-kassel.de/wp-content/uploads/2021/04/JML_818.pdf %X Higher legal standards with regards to data protection of individuals such as the European General Data Protection Regulation (GDPR) increase the pressure on developing lawful technologies. The development requires feedback from stakeholders such as legal experts that lack technical knowledge but are required to understand IT artifacts. As a solution, patterns can support interdisciplinary system development. We demonstrate how interdisciplinary patterns can support legal experts in arguing about technologies in court by introducing a law simulation study which is a well-known evaluation method in law. Our results show that patterns support legal experts in their argumentation about technologies in court. We provide theoretical contributions concerning cognitive fit theory about how patterns act as a bridge between the internal and external representation of problems and improve problem-solving performance related to the legal assessment of technology. In addition, we provide practical guidance for codifying and communicating design knowledge through patterns.
Zierau, N.; Flock, K.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2021): The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications. In: Hawaii International Conference on System Sciences (HICSS).
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@inproceedings{ls_leimeister, abstract = {Based on recent advances in Artificial Intelligence (AI), chatbots are now increasingly offered as an alternative source of customer service. For their uptake user trust in critical. However, little is known about how these interfaces fundamentally influence trust perceptions. In particular, it’s unclear what exactly causes perceptual differences - the change towards a conversational interface or the usage of anthropomorphic design elements. In this study, an online experiment with 160 participants was conducted to examine the differential effects of conversational interaction and anthropomorphism on trust in the interface or the provider within the context of online loan applications. The results show that both treatment conditions affect trust in the interface and the provider by increasing perceptions of social presence. Meanwhile, trust in the interface significantly effects the intention to share information, while trust in the provider has no effect on behavioral intention.}, author = {Zierau, Naim and Flock, Korbinian and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {trust}, title = {The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Zierau, Naim %A Flock, Korbinian %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %D 2021 %T The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications %U http://pubs.wi-kassel.de/wp-content/uploads/2020/12/JML_797.pdf %X Based on recent advances in Artificial Intelligence (AI), chatbots are now increasingly offered as an alternative source of customer service. For their uptake user trust in critical. However, little is known about how these interfaces fundamentally influence trust perceptions. In particular, it’s unclear what exactly causes perceptual differences - the change towards a conversational interface or the usage of anthropomorphic design elements. In this study, an online experiment with 160 participants was conducted to examine the differential effects of conversational interaction and anthropomorphism on trust in the interface or the provider within the context of online loan applications. The results show that both treatment conditions affect trust in the interface and the provider by increasing perceptions of social presence. Meanwhile, trust in the interface significantly effects the intention to share information, while trust in the provider has no effect on behavioral intention.
Barev, T. J.; Schwede, M.; & Janson, A. (2021): The Dark Side of Privacy Nudging – An Experimental Study in the Context of a Digital Work Environment. In: Hawaii International Conference on System Sciences (HICSS).
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@inproceedings{ls_leimeister, abstract = {Privacy nudging is a promising method to get users to disclose less personal information in digital work environments. In this work, we tested two digital privacy nudges: a social and a framing nudge. To empirically measure the effectiveness of the two privacy nudges, we developed an online experiment. We evaluated 223 data sets with the partial least squares structural equation modeling (PLS-SEM) and a two-factorial Analysis of Variance (ANOVA). The results indicate that privacy nudges negatively influence information disclosure behavior. The privacy framing nudge has a direct and indirect effect, while the privacy social nudge has only an indirect effect on the information disclosure behavior. Individuals exposed to the privacy nudges perceived the stimulus as threat. Importantly, both nudges spark negative feelings. With this research, we are contributing to the discussion of what drives privacy nudge effectiveness and influences information disclosure behavior in digital work environments.}, author = {Barev, Torben Jan and Schwede, Melanie and Janson, Andreas}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_tba}, title = {The Dark Side of Privacy Nudging – An Experimental Study in the Context of a Digital Work Environment}, year = 2021 }
%0 Conference Paper %1 ls_leimeister %A Barev, Torben Jan %A Schwede, Melanie %A Janson, Andreas %B Hawaii International Conference on System Sciences (HICSS) %D 2021 %T The Dark Side of Privacy Nudging – An Experimental Study in the Context of a Digital Work Environment %U http://pubs.wi-kassel.de/wp-content/uploads/2021/05/JML_825.pdf %X Privacy nudging is a promising method to get users to disclose less personal information in digital work environments. In this work, we tested two digital privacy nudges: a social and a framing nudge. To empirically measure the effectiveness of the two privacy nudges, we developed an online experiment. We evaluated 223 data sets with the partial least squares structural equation modeling (PLS-SEM) and a two-factorial Analysis of Variance (ANOVA). The results indicate that privacy nudges negatively influence information disclosure behavior. The privacy framing nudge has a direct and indirect effect, while the privacy social nudge has only an indirect effect on the information disclosure behavior. Individuals exposed to the privacy nudges perceived the stimulus as threat. Importantly, both nudges spark negative feelings. With this research, we are contributing to the discussion of what drives privacy nudge effectiveness and influences information disclosure behavior in digital work environments.
Weinert, T.; Benner, D.; Dickhaut, E.; Janson, A.; Schöbel, S.; & Leimeister, J. M. (2021): Unterstützung digitaler Bildungsprozesse durch interaktive gamifizierte Lernvideos - Wie innovative Lernvideos Motivation und Lernerfolg steigern können. In: HMD Praxis der Wirtschaftsinformatik, Ausgabe/Nummer: 6, Vol. 58, Erscheinungsjahr/Year: 2021. pp. 1483–1503.
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@article{ls_leimeister, abstract = {Digitales Lernen ist ein zentraler Bestandteil der heutigen Bildungslandschaft geworden. Insbesondere Lernvideos haben in den letzten Jahren deutlich an Popularität gewonnen und Plattformen wie YouTube sind heute ein fester Bestandteil von Lernprozessen. Bildungseinrichtungen haben diese Entwicklung erkannt und Lernvideos in ihre Lernsysteme integriert. Allerdings sind die heutigen Lernvideos oft nicht sehr ansprechend, weil es an Gestaltungswissen mangelt, wie Interaktionen und gamifizierte Elemente die Motivation und den Lernerfolg steigern können. Dieser Mangel an Gestaltungswissen führt zu minderwertigen Lernvideos, die den Lernprozess der Lernenden meist nicht in dem Maße unterstützen, wie sie es könnten. Um effektive Lernvideos zu entwickeln, welche die Lernenden adäquat unterstützen, ist handfestes und praktisches Gestaltungswissen für die Lehrenden notwendig. Vor diesem Hintergrund entwickeln wir Entwurfsmuster für interaktive gamifizierte Lernvideos, um Praktiker*innen bei der Erstellung effektiver Lernvideos anzuleiten, die die Motivation und das Engagement von Lernenden zu fördern, welche sie aktiv in ihrem Lernprozess unterstützen zu können. Wir setzen damit zusätzlich die Grundlage für zukünftige Forschung zur Gestaltung effektiver Lernvideos. Dabei folgen wir einem gestaltungsorientierten Forschungsansatz, um die Entwicklung unserer Entwurfsmuster zu systematisieren.}, author = {Weinert, Tim and Benner, Dennis and Dickhaut, Ernestine and Janson, Andreas and Schöbel, Sofia and Leimeister, Jan Marco}, journal = {HMD Praxis der Wirtschaftsinformatik}, keywords = {pub_twe}, number = 6, pages = {1483–1503}, publisher = {Springer Nature}, title = {Unterstützung digitaler Bildungsprozesse durch interaktive gamifizierte Lernvideos - Wie innovative Lernvideos Motivation und Lernerfolg steigern können}, volume = 58, year = 2021 }
%0 Journal Article %1 ls_leimeister %A Weinert, Tim %A Benner, Dennis %A Dickhaut, Ernestine %A Janson, Andreas %A Schöbel, Sofia %A Leimeister, Jan Marco %D 2021 %I Springer Nature %J HMD Praxis der Wirtschaftsinformatik %N 6 %P 1483–1503 %R 10.1365/s40702-021-00798-w %T Unterstützung digitaler Bildungsprozesse durch interaktive gamifizierte Lernvideos - Wie innovative Lernvideos Motivation und Lernerfolg steigern können %U https://link.springer.com/article/10.1365%2Fs40702-021-00798-w %V 58 %X Digitales Lernen ist ein zentraler Bestandteil der heutigen Bildungslandschaft geworden. Insbesondere Lernvideos haben in den letzten Jahren deutlich an Popularität gewonnen und Plattformen wie YouTube sind heute ein fester Bestandteil von Lernprozessen. Bildungseinrichtungen haben diese Entwicklung erkannt und Lernvideos in ihre Lernsysteme integriert. Allerdings sind die heutigen Lernvideos oft nicht sehr ansprechend, weil es an Gestaltungswissen mangelt, wie Interaktionen und gamifizierte Elemente die Motivation und den Lernerfolg steigern können. Dieser Mangel an Gestaltungswissen führt zu minderwertigen Lernvideos, die den Lernprozess der Lernenden meist nicht in dem Maße unterstützen, wie sie es könnten. Um effektive Lernvideos zu entwickeln, welche die Lernenden adäquat unterstützen, ist handfestes und praktisches Gestaltungswissen für die Lehrenden notwendig. Vor diesem Hintergrund entwickeln wir Entwurfsmuster für interaktive gamifizierte Lernvideos, um Praktiker*innen bei der Erstellung effektiver Lernvideos anzuleiten, die die Motivation und das Engagement von Lernenden zu fördern, welche sie aktiv in ihrem Lernprozess unterstützen zu können. Wir setzen damit zusätzlich die Grundlage für zukünftige Forschung zur Gestaltung effektiver Lernvideos. Dabei folgen wir einem gestaltungsorientierten Forschungsansatz, um die Entwicklung unserer Entwurfsmuster zu systematisieren.

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Barev, T. J.; Janson, A.; & Leimeister, J. M. (2020): Designing Effective Privacy Nudges in Digital Environments: A Design Science Research Approach. In: International Conference on Design Science Research in Information Systems and Technology (DESRIST) (pp. 388–393). Springer, Cham - Vinton G. Cerf Award.
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@inproceedings{ls_leimeister, abstract = {When using digital technologies, various data traces are left behind for collection, storage and analysis. Innovative solutions for information systems are needed that mitigate privacy risks and foster information privacy. One mechanism to achieve this is using privacy nudges. Nudges are a concept from behavioral eco-nomics to influence individual’s decisions. However, many nudges show low or at least less effects than choice architects hope for and expect. Therefore, this de-sign science research (DSR) project focusses on developing evidence-based de-sign principles for privacy nudges to improve their effectiveness and pave the way for more privacy sensitive IT systems. In this context, we adopt a DSR ap-proach from Vaishnavi & Kuechler. From a theoretical perspective, we are con-tributing to the discussion of what drives privacy sensitive behavior. We extend generic nudge design models, making them applicable in the context of data dis-closure. For practitioners, we provide guidance on how to design and implement effective privacy nudges in the user interface of digital work systems.}, author = {Barev, Torben Jan and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Design Science Research in Information Systems and Technology (DESRIST)}, keywords = {pub_tba}, pages = {388-393}, publisher = {Springer, Cham - Vinton G. Cerf Award.}, title = {Designing Effective Privacy Nudges in Digital Environments: A Design Science Research Approach}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Barev, Torben Jan %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Design Science Research in Information Systems and Technology (DESRIST) %D 2020 %I Springer, Cham - Vinton G. Cerf Award. %P 388-393 %R https://doi.org/10.1007/978-3-030-64823-7_37 %T Designing Effective Privacy Nudges in Digital Environments: A Design Science Research Approach %U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_858.pdf %X When using digital technologies, various data traces are left behind for collection, storage and analysis. Innovative solutions for information systems are needed that mitigate privacy risks and foster information privacy. One mechanism to achieve this is using privacy nudges. Nudges are a concept from behavioral eco-nomics to influence individual’s decisions. However, many nudges show low or at least less effects than choice architects hope for and expect. Therefore, this de-sign science research (DSR) project focusses on developing evidence-based de-sign principles for privacy nudges to improve their effectiveness and pave the way for more privacy sensitive IT systems. In this context, we adopt a DSR ap-proach from Vaishnavi & Kuechler. From a theoretical perspective, we are con-tributing to the discussion of what drives privacy sensitive behavior. We extend generic nudge design models, making them applicable in the context of data dis-closure. For practitioners, we provide guidance on how to design and implement effective privacy nudges in the user interface of digital work systems. %@ 978-3-030-64822-0
Leimeister, J. M.; Dickhaut, E.; & Janson, A. (2020): Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme. In: Hentschel, A., Hornung, G., & Jandt, S. (Eds.), Mensch - Technik - Umwelt: Verantwortung für eine sozialverträgliche Zukunft. Festschrift für Alexander Roßnagel zum 70. Geburtstag (pp. 131–147). Baden-Baden, Deutschland: Nomos.
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@incollection{ls_leimeister, address = {Baden-Baden, Deutschland}, author = {Leimeister, Jan Marco and Dickhaut, Ernestine and Janson, Andreas}, booktitle = {Mensch - Technik - Umwelt: Verantwortung für eine sozialverträgliche Zukunft. Festschrift für Alexander Roßnagel zum 70. Geburtstag}, editor = {Hentschel, Anja and Hornung, Gerrit and Jandt, Silke}, keywords = {u3bpub}, pages = {131-147}, publisher = {Nomos}, title = {Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme}, year = 2020 }
%0 Book Section %1 ls_leimeister %A Leimeister, Jan Marco %A Dickhaut, Ernestine %A Janson, Andreas %B Mensch - Technik - Umwelt: Verantwortung für eine sozialverträgliche Zukunft. Festschrift für Alexander Roßnagel zum 70. Geburtstag %C Baden-Baden, Deutschland %D 2020 %E Hentschel, Anja %E Hornung, Gerrit %E Jandt, Silke %I Nomos %P 131-147 %T Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme %@ 978-3-8487-7014-4
Schöbel, S.; Janson, A.; & Söllner, M. (2020): Capturing the complexity of gamification elements: a holistic approach for analysing existing and deriving novel gamification designs. In: European Journal on Information Systems (EJIS), Ausgabe/Nummer: 6, Vol. 29, Erscheinungsjahr/Year: 2020. pp. 641–668.
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@article{ls_leimeister, abstract = {Gamification is a well-known approach that refers to the use of elements to increase the motivation of information systems users. A remaining challenge in gamification is that no shared understanding of the meaning and classification of gamification elements currently exists. This impedes guidance concerning analysis and development of gamification concepts, and often results in non-effective gamification designs. The goal of our research is to consolidate current gamification research and rigorously develop a taxonomy, as well as to demonstrate how a systematic classification of gamification elements can provide guidance for the gamification of information systems and improve understanding of existing gamification concepts. To achieve our goal, we develop a taxonomic classification of gamification elements before evaluating this taxonomy using expert interviews. Furthermore, we provide evidence as to the taxonomy’s feasibility using two practical cases: First, we show how our taxonomy helps to analyse existing gamification concepts; second, we show how our taxonomy can be used for guiding the gamification of information systems. We enrich theory by introducing a novel taxonomy to better explain the characteristics of gamification elements, which will be valuable for both gamification analysis and design. This paper will help guide practitioners to select and combine gamification elements for their gamification concepts.}, author = {Schöbel, Sofia and Janson, Andreas and Söllner, Matthias}, journal = {European Journal on Information Systems (EJIS)}, keywords = {taxonomy}, month = {oct}, number = 6, pages = {641-668}, title = {Capturing the complexity of gamification elements: a holistic approach for analysing existing and deriving novel gamification designs}, volume = 29, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Söllner, Matthias %D 2020 %J European Journal on Information Systems (EJIS) %N 6 %P 641-668 %R 0.1080/0960085X.2020.1796531 %T Capturing the complexity of gamification elements: a holistic approach for analysing existing and deriving novel gamification designs %U http://pubs.wi-kassel.de/wp-content/uploads/2021/01/JML_803.pdf %V 29 %X Gamification is a well-known approach that refers to the use of elements to increase the motivation of information systems users. A remaining challenge in gamification is that no shared understanding of the meaning and classification of gamification elements currently exists. This impedes guidance concerning analysis and development of gamification concepts, and often results in non-effective gamification designs. The goal of our research is to consolidate current gamification research and rigorously develop a taxonomy, as well as to demonstrate how a systematic classification of gamification elements can provide guidance for the gamification of information systems and improve understanding of existing gamification concepts. To achieve our goal, we develop a taxonomic classification of gamification elements before evaluating this taxonomy using expert interviews. Furthermore, we provide evidence as to the taxonomy’s feasibility using two practical cases: First, we show how our taxonomy helps to analyse existing gamification concepts; second, we show how our taxonomy can be used for guiding the gamification of information systems. We enrich theory by introducing a novel taxonomy to better explain the characteristics of gamification elements, which will be valuable for both gamification analysis and design. This paper will help guide practitioners to select and combine gamification elements for their gamification concepts.
Zierau, N.; Elshan, E.; Visini, C.; & Janson, A. (2020): A Review of the Empirical Literature on Conversational Agents and Future Research Directions. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {The knowledge base related to user interaction with conversational agents (CAs) has grown dramatically but remains segregated. In this paper, we conduct a systematic literature review to investigate user interaction with CAs. We examined 107 papers published in outlets related to IS and HCI research. Then, we coded for design elements and user interaction outcomes, and isolated 7 significant determinants of these outcomes, as well as 42 themes with inconsistent evidence, providing grounds for future research. Building upon the insights from the analysis, we propose a research agenda to guide future research surrounding user interaction with CAs. Ultimately, we aim to contribute to the body of knowledge of IS and HCI in general and user interaction with CA in particular by indicating how developed a research field is regarding the number and content of the respective contributions. Furthermore, practitioners benefit from a structured overview related to CA design effects.}, author = {Zierau, Naim and Elshan, Edona and Visini, Camillo and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {A Review of the Empirical Literature on Conversational Agents and Future Research Directions}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Zierau, Naim %A Elshan, Edona %A Visini, Camillo %A Janson, Andreas %B International Conference on Information Systems (ICIS) %D 2020 %T A Review of the Empirical Literature on Conversational Agents and Future Research Directions %U http://pubs.wi-kassel.de/wp-content/uploads/2020/09/JML_784.pdf %X The knowledge base related to user interaction with conversational agents (CAs) has grown dramatically but remains segregated. In this paper, we conduct a systematic literature review to investigate user interaction with CAs. We examined 107 papers published in outlets related to IS and HCI research. Then, we coded for design elements and user interaction outcomes, and isolated 7 significant determinants of these outcomes, as well as 42 themes with inconsistent evidence, providing grounds for future research. Building upon the insights from the analysis, we propose a research agenda to guide future research surrounding user interaction with CAs. Ultimately, we aim to contribute to the body of knowledge of IS and HCI in general and user interaction with CA in particular by indicating how developed a research field is regarding the number and content of the respective contributions. Furthermore, practitioners benefit from a structured overview related to CA design effects.
Zierau, N.; Wambsganss, T.; Janson, A.; Schöbel, S.; & Leimeister, J. M. (2020): The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {Conversational agents (CAs) represent a paradigm shift in regards to how humans use information systems. Although CAs have recently attracted considerable research interest, there is still limited shared knowledge about the distinctive characteristics of CAs from a user experience-based perspective. To address this gap, we conducted a systematic literature review to identify CA characteristics from existing research. Building on classifications from service experience theory, we develop a taxonomy that classifies CA characteristics into three major categories (i.e. functional, mechanic, humanic clues). Subsequently, we evaluate the usefulness of the taxonomy by interviewing six domain experts. Based on this categorization and the reviewed literature, we derive three propositions that link these categories to specific user experience dimensions. Our results support researchers and practitioners by providing deeper insights into service design with CAs and support them in systematizing and synthesizing research on the effects of specific CA characteristics from a user experience-based perspective.}, author = {Zierau, Naim and Wambsganss, Thiemo and Janson, Andreas and Schöbel, Sofia and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ssc}, title = {The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Zierau, Naim %A Wambsganss, Thiemo %A Janson, Andreas %A Schöbel, Sofia %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %D 2020 %T The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues %U http://pubs.wi-kassel.de/wp-content/uploads/2020/09/JML_785.pdf %X Conversational agents (CAs) represent a paradigm shift in regards to how humans use information systems. Although CAs have recently attracted considerable research interest, there is still limited shared knowledge about the distinctive characteristics of CAs from a user experience-based perspective. To address this gap, we conducted a systematic literature review to identify CA characteristics from existing research. Building on classifications from service experience theory, we develop a taxonomy that classifies CA characteristics into three major categories (i.e. functional, mechanic, humanic clues). Subsequently, we evaluate the usefulness of the taxonomy by interviewing six domain experts. Based on this categorization and the reviewed literature, we derive three propositions that link these categories to specific user experience dimensions. Our results support researchers and practitioners by providing deeper insights into service design with CAs and support them in systematizing and synthesizing research on the effects of specific CA characteristics from a user experience-based perspective.
Ernst, S.-J.; Nölker, J.; & Janson, A. (2020): Leitfaden für kultursensitives E-Learning - Entwicklung auf Basis qualitativer Interviews. In: Leimeister, J. M., & Klusmeyer, J. (Eds.), Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China (pp. 47–67). Wiesbaden, Deutschland: SpringerGabler.
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@incollection{ls_leimeister, address = {Wiesbaden, Deutschland}, author = {Ernst, Sissy-Josefina and Nölker, Julia and Janson, Andreas}, booktitle = {Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China}, editor = {Leimeister, Jan Marco and Klusmeyer, Jens}, keywords = {u3bpub}, pages = {47-67}, publisher = {SpringerGabler}, title = {Leitfaden für kultursensitives E-Learning - Entwicklung auf Basis qualitativer Interviews}, year = 2020 }
%0 Book Section %1 ls_leimeister %A Ernst, Sissy-Josefina %A Nölker, Julia %A Janson, Andreas %B Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China %C Wiesbaden, Deutschland %D 2020 %E Leimeister, Jan Marco %E Klusmeyer, Jens %I SpringerGabler %P 47-67 %R 10.1007/978-3-658-31501-6_4 %T Leitfaden für kultursensitives E-Learning - Entwicklung auf Basis qualitativer Interviews %@ 978-3-7376-0628-8
Janson, A.; Ernst, S.-J.; & Söllner, M. (2020): Kulturelle Werte im Rahmen der Aneignung von IT-gestütztem Lernen. In: Leimeister, J. M., & Klusmeyer, J. (Eds.), Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China (pp. 21–46). Wiesbaden, Deutschland: SpringerGabler.
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@incollection{ls_leimeister, address = {Wiesbaden, Deutschland}, author = {Janson, Andreas and Ernst, Sissy-Josefina and Söllner, Matthias}, booktitle = {Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China}, editor = {Leimeister, Jan Marco and Klusmeyer, Jens}, keywords = {u3bpub}, pages = {21-46}, publisher = {SpringerGabler}, title = {Kulturelle Werte im Rahmen der Aneignung von IT-gestütztem Lernen}, year = 2020 }
%0 Book Section %1 ls_leimeister %A Janson, Andreas %A Ernst, Sissy-Josefina %A Söllner, Matthias %B Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China %C Wiesbaden, Deutschland %D 2020 %E Leimeister, Jan Marco %E Klusmeyer, Jens %I SpringerGabler %P 21-46 %R 10.1007/978-3-658-31501-6_3 %T Kulturelle Werte im Rahmen der Aneignung von IT-gestütztem Lernen %@ 978-3-7376-0628-8
Janson, A.; Thiel de Gafenco, M.; Klusmeyer, J.; & Leimeister, J. M. (2020): Aufbau und Ablauf des kuLtig-Projektes. In: Leimeister, J. M., & Klusmeyer, J. (Eds.), Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China (pp. 13–17). Wiesbaden, Deutschland: SpringerGabler.
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@incollection{ls_leimeister, address = {Wiesbaden, Deutschland}, author = {Janson, Andreas and Thiel de Gafenco, Marian and Klusmeyer, Jens and Leimeister, Jan Marco}, booktitle = {Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China}, editor = {Leimeister, Jan Marco and Klusmeyer, Jens}, keywords = {u3bpub}, pages = {13-17}, publisher = {SpringerGabler}, title = {Aufbau und Ablauf des kuLtig-Projektes}, year = 2020 }
%0 Book Section %1 ls_leimeister %A Janson, Andreas %A Thiel de Gafenco, Marian %A Klusmeyer, Jens %A Leimeister, Jan Marco %B Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China %C Wiesbaden, Deutschland %D 2020 %E Leimeister, Jan Marco %E Klusmeyer, Jens %I SpringerGabler %P 13-17 %R 10.1007/978-3-658-31501-6_2 %T Aufbau und Ablauf des kuLtig-Projektes %@ 978-3-7376-0628-8
Thies, L. F.; Dickhaut, E.; Janson, A.; Roßnagel, A.; Leimeister, J. M.; & Söllner, M. (2020): Die Simulationsstudie als Evaluationsmethode - Interdisziplinäre Evaluation eines smarten persönlichen Assistenten. In: Datenschutz und Datensicherheit (DuD), Ausgabe/Nummer: 9, Vol. 44, Erscheinungsjahr/Year: 2020. pp. 589–593.
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@article{ls_leimeister, abstract = {Um die Gestaltung datenschutzgerechter Techniksysteme erproben zu können, bietet sich die Methode der Simulationsstudie an. Am Beispiel eines smarten persönlichen Lernassistenten zeigt der Beitrag, wie mit Hilfe einer Simulationsstudie die Systemgestaltung unter Einsatz von Anforderungs- und Entwurfsmustern in sozialer Aktion überprüft werden kann.}, author = {Thies, Laura Friederike and Dickhaut, Ernestine and Janson, Andreas and Roßnagel, Alexander and Leimeister, Jan Marco and Söllner, Matthias}, journal = {Datenschutz und Datensicherheit (DuD)}, keywords = {pub_tfr}, number = 9, pages = {589–593}, title = {Die Simulationsstudie als Evaluationsmethode - Interdisziplinäre Evaluation eines smarten persönlichen Assistenten}, volume = 44, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Thies, Laura Friederike %A Dickhaut, Ernestine %A Janson, Andreas %A Roßnagel, Alexander %A Leimeister, Jan Marco %A Söllner, Matthias %D 2020 %J Datenschutz und Datensicherheit (DuD) %N 9 %P 589–593 %R https://doi.org/10.1007/s11623-020-1330-0 %T Die Simulationsstudie als Evaluationsmethode - Interdisziplinäre Evaluation eines smarten persönlichen Assistenten %U http://pubs.wi-kassel.de/wp-content/uploads/2020/08/JML_782.pdf %V 44 %X Um die Gestaltung datenschutzgerechter Techniksysteme erproben zu können, bietet sich die Methode der Simulationsstudie an. Am Beispiel eines smarten persönlichen Lernassistenten zeigt der Beitrag, wie mit Hilfe einer Simulationsstudie die Systemgestaltung unter Einsatz von Anforderungs- und Entwurfsmustern in sozialer Aktion überprüft werden kann.
Dickhaut, E.; Janson, A.; Roßnagel, A.; & Leimeister, J. M. (2020): Interdisziplinäre Anforderungsmuster für smarte persönliche Assistenten - Mittel zu Erfassung divergenter Anforderungen aus Informatik und Recht. In: Datenschutz und Datensicherheit (DuD), Ausgabe/Nummer: 9, Vol. 44, Erscheinungsjahr/Year: 2020. pp. 579–583.
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@article{ls_leimeister, abstract = {Bei der Entwicklung smarter persönlicher Assistenten können Anforderungsmuster helfen, die oftmals konfliktären Anforderungen zu systematisieren und miteinander in Einklang zu bringen. Sie können wiederkehrende rechtliche und qualitative Anforderungen in einer für Entwickler verständlichen Form darstellen und so helfen, sie im Entwicklungsprozess besser zu berücksichtigen.}, author = {Dickhaut, Ernestine and Janson, Andreas and Roßnagel, Alexander and Leimeister, Jan Marco}, journal = {Datenschutz und Datensicherheit (DuD)}, keywords = {pub_jml}, number = 9, pages = {579–583}, title = {Interdisziplinäre Anforderungsmuster für smarte persönliche Assistenten - Mittel zu Erfassung divergenter Anforderungen aus Informatik und Recht}, volume = 44, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Roßnagel, Alexander %A Leimeister, Jan Marco %D 2020 %J Datenschutz und Datensicherheit (DuD) %N 9 %P 579–583 %R https://doi.org/10.1007/s11623-020-1328-7 %T Interdisziplinäre Anforderungsmuster für smarte persönliche Assistenten - Mittel zu Erfassung divergenter Anforderungen aus Informatik und Recht %U http://pubs.wi-kassel.de/wp-content/uploads/2020/08/JML_781.pdf %V 44 %X Bei der Entwicklung smarter persönlicher Assistenten können Anforderungsmuster helfen, die oftmals konfliktären Anforderungen zu systematisieren und miteinander in Einklang zu bringen. Sie können wiederkehrende rechtliche und qualitative Anforderungen in einer für Entwickler verständlichen Form darstellen und so helfen, sie im Entwicklungsprozess besser zu berücksichtigen.
Dickhaut, E.; Thies, L. F.; & Janson, A. (2020): Die Kodifizierung von Gestaltungswissen in interdisziplinären Entwurfsmustern - Lösungen im Spannungsfeld zwischen Rechtsverträglichkeit und Dienstleistungsqualität. In: Datenschutz und Datensicherheit (DuD), Erscheinungsjahr/Year: 2020. pp. 584–588.
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@article{ls_leimeister, abstract = {In der Entwicklung informationstechnischer Systeme entstehen oft Zielkonflikte, die durch Gestaltung der Systeme aufgelöst werden müssen. Hierfür fehlt es Entwicklern, insbesondere bei Konflikten zwischen Rechtsverträglichkeit und Dienstleistungsqualität, oft an dem notwendigen Wissen und der erforderlichen Gestaltungserfahrung. Hier können Entwurfsmuster weiterhelfen. Der Beitrag stellt am Beispiel Smarter Persönlicher Assistenten einen Ansatz vor, in dem Entwurfsmuster interdisziplinäres Gestaltungswissen zusammenführen, geht auf die Besonderheiten des Gestaltungswissens der beiden Disziplinen ein und stellt ein beispielhaftes Entwurfsmuster vor.}, author = {Dickhaut, Ernestine and Thies, Laura Friederike and Janson, Andreas}, journal = {Datenschutz und Datensicherheit (DuD)}, keywords = {pub_tfr}, pages = {584–588}, title = {Die Kodifizierung von Gestaltungswissen in interdisziplinären Entwurfsmustern - Lösungen im Spannungsfeld zwischen Rechtsverträglichkeit und Dienstleistungsqualität}, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Dickhaut, Ernestine %A Thies, Laura Friederike %A Janson, Andreas %D 2020 %J Datenschutz und Datensicherheit (DuD) %P 584–588 %R https://doi.org/10.1007/s11623-020-1329-6 %T Die Kodifizierung von Gestaltungswissen in interdisziplinären Entwurfsmustern - Lösungen im Spannungsfeld zwischen Rechtsverträglichkeit und Dienstleistungsqualität %U http://pubs.wi-kassel.de/wp-content/uploads/2020/08/JML_780.pdf %X In der Entwicklung informationstechnischer Systeme entstehen oft Zielkonflikte, die durch Gestaltung der Systeme aufgelöst werden müssen. Hierfür fehlt es Entwicklern, insbesondere bei Konflikten zwischen Rechtsverträglichkeit und Dienstleistungsqualität, oft an dem notwendigen Wissen und der erforderlichen Gestaltungserfahrung. Hier können Entwurfsmuster weiterhelfen. Der Beitrag stellt am Beispiel Smarter Persönlicher Assistenten einen Ansatz vor, in dem Entwurfsmuster interdisziplinäres Gestaltungswissen zusammenführen, geht auf die Besonderheiten des Gestaltungswissens der beiden Disziplinen ein und stellt ein beispielhaftes Entwurfsmuster vor.
Dickhaut, E.; Thies, L. F.; Janson, A.; Roßnagel, A.; & Leimeister, J. M. (2020): Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents. In: Conference on Conversational User Interfaces (CUI).
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@inproceedings{ls_leimeister, abstract = {Higher legal standards with regards to the data protection of individuals such as the EU General Data Protection Regulation (EU-GDPR) are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA), which are collecting data in new ways and thus are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method, which is a well-known evaluation method among law researchers for capturing the legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this paper key steps of the method with respect to the evaluation of CSA. We briefly discuss how this procedure can serve as the foundation for a new evaluation method of legally compatible systems in information systems.}, author = {Dickhaut, Ernestine and Thies, Laura Friederike and Janson, Andreas and Roßnagel, Alexander and Leimeister, Jan Marco}, booktitle = {Conference on Conversational User Interfaces (CUI)}, keywords = {pub_jml}, title = {Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Thies, Laura Friederike %A Janson, Andreas %A Roßnagel, Alexander %A Leimeister, Jan Marco %B Conference on Conversational User Interfaces (CUI) %D 2020 %R 10.1145/ 3405755.3406160 %T Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents %U http://pubs.wi-kassel.de/wp-content/uploads/2020/08/JML_778.pdf %X Higher legal standards with regards to the data protection of individuals such as the EU General Data Protection Regulation (EU-GDPR) are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA), which are collecting data in new ways and thus are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method, which is a well-known evaluation method among law researchers for capturing the legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this paper key steps of the method with respect to the evaluation of CSA. We briefly discuss how this procedure can serve as the foundation for a new evaluation method of legally compatible systems in information systems.
Ernst, S.-J.; & Janson, A. (2020): Mobile Kompetenzentwicklung am Beispiel der „MoKe“ App. In: Leimeister, J. M., & Klusmeyer, J. (Eds.), Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China (pp. 71–88). Wiesbaden, Deutschland: SpringerGabler.
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@incollection{ls_leimeister, address = {Wiesbaden, Deutschland}, author = {Ernst, Sissy-Josefina and Janson, Andreas}, booktitle = {Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China}, editor = {Leimeister, Jan Marco and Klusmeyer, Jens}, keywords = {u3bpub}, pages = {71-88}, publisher = {SpringerGabler}, title = {Mobile Kompetenzentwicklung am Beispiel der „MoKe“ App}, year = 2020 }
%0 Book Section %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %B Export beruflicher Aus- und Weiterbildung - Entwicklung und Evaluation kultursensitiver Lerndienstleistungen am Beispiel China %C Wiesbaden, Deutschland %D 2020 %E Leimeister, Jan Marco %E Klusmeyer, Jens %I SpringerGabler %P 71-88 %R 10.1007/978-3-658-31501-6_5 %T Mobile Kompetenzentwicklung am Beispiel der „MoKe“ App %@ 978-3-7376-0628-8
Billert, M. S.; Weinert, T.; Janson, A.; & Leimeister, J. M. (2020): Co-Creation durch Peers im digitalen Lernen – Wie Plattformen und Chatbots die Partizipation bei der Lernmaterialerstellung begleiten können. In: HMD Praxis der Wirtschaftsinformatik, Ausgabe/Nummer: 4, Vol. 57, Erscheinungsjahr/Year: 2020. pp. 722–743.
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@article{ls_leimeister, abstract = {Die Arbeit in Industrieunternehmen verändert sich auf Grund der Digitalisierung grundlegend. Entwicklungen in der Automatisierungstechnik können in naher Zukunft einen Teil der Arbeit von Arbeitnehmenden ersetzen. Dadurch wird es notwendig sein, sich auf die sich schnell wechselnden Qualifikationsanforderungen aus diesem Digitalisierungsprozess einzustellen. Hierzu gehört einerseits die schnelle Reaktionsfähigkeit auf die fortlaufenden Veränderungen, die in Unternehmen stattfinden, beispielsweise die Einbettung neuer Technologien in Arbeitsprozesse. Andererseits aber auch die notwendigen Upskilling-Prozesse, die durch den Einsatz neuer Technologien notwendig werden. Für beide Aspekte sind aber entsprechende Angebote zur Schulung notwendig, die sich flexibel auf die Bedarfe anpassen. Digitale Lernservices ermöglichen dabei auf die individuellen Arbeitssituation von Mitarbeitenden zu reagieren und im Sinne der Co-Creation den Prozess der gemeinsamen Erstellung von Lern- sowie Schulungsmaterialien durch die Einbindung mehrerer Akteure zu steuern.}, author = {Billert, Matthias Simon and Weinert, Tim and Janson, Andreas and Leimeister, Jan Marco}, editor = {Robra‐Bissantz, Susanne and Lattemann, Christoph}, journal = {HMD Praxis der Wirtschaftsinformatik}, keywords = {pub_twe}, number = 4, pages = {722-743}, title = {Co-Creation durch Peers im digitalen Lernen – Wie Plattformen und Chatbots die Partizipation bei der Lernmaterialerstellung begleiten können}, volume = 57, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Billert, Matthias Simon %A Weinert, Tim %A Janson, Andreas %A Leimeister, Jan Marco %D 2020 %E Robra‐Bissantz, Susanne %E Lattemann, Christoph %J HMD Praxis der Wirtschaftsinformatik %N 4 %P 722-743 %R https://doi.org/10.1365/s40702-020-00636-5 %T Co-Creation durch Peers im digitalen Lernen – Wie Plattformen und Chatbots die Partizipation bei der Lernmaterialerstellung begleiten können %U http://pubs.wi-kassel.de/wp-content/uploads/2020/07/JML_777.pdf %V 57 %X Die Arbeit in Industrieunternehmen verändert sich auf Grund der Digitalisierung grundlegend. Entwicklungen in der Automatisierungstechnik können in naher Zukunft einen Teil der Arbeit von Arbeitnehmenden ersetzen. Dadurch wird es notwendig sein, sich auf die sich schnell wechselnden Qualifikationsanforderungen aus diesem Digitalisierungsprozess einzustellen. Hierzu gehört einerseits die schnelle Reaktionsfähigkeit auf die fortlaufenden Veränderungen, die in Unternehmen stattfinden, beispielsweise die Einbettung neuer Technologien in Arbeitsprozesse. Andererseits aber auch die notwendigen Upskilling-Prozesse, die durch den Einsatz neuer Technologien notwendig werden. Für beide Aspekte sind aber entsprechende Angebote zur Schulung notwendig, die sich flexibel auf die Bedarfe anpassen. Digitale Lernservices ermöglichen dabei auf die individuellen Arbeitssituation von Mitarbeitenden zu reagieren und im Sinne der Co-Creation den Prozess der gemeinsamen Erstellung von Lern- sowie Schulungsmaterialien durch die Einbindung mehrerer Akteure zu steuern.
Janson, A.; Söllner, M.; & Leimeister, J. M. (2020): Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts?. In: Academy of Management Learning & Education (AMLE), Ausgabe/Nummer: 4, Vol. 19, Erscheinungsjahr/Year: 2020. pp. 439–468.
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@article{ls_leimeister, abstract = {The success of innovative teaching/learning approaches aiming to foster problem solving in management education depends on useful and easy-to-use IT components in the learning process. However, the complexity of problem solving in self-regulated learning approaches may overwhelm the learner and can lead to unsatisfying learning outcomes. Research suggests the implementation of technology-enhanced scaffolds as a mechanism to guide the learners in their individual problem-solving process to enhance their learning outcomes. We present a theoretical model based on adaptive structuration theory and cognitive load theory that explains how technology-enhanced scaffolding contributes to learning outcomes. We test the model with a fully randomized between-subject experiment in a flipped classroom for management education focusing on individual problem solving. Our results show that technology-enhanced scaffolding contributes significantly to the management of cognitive load as well as to learning process satisfaction and problem-solving learning outcomes. Thereby, our paper provides new conceptual and empirically tested insights for a better understanding of technology-enhanced scaffolds and their design to assist problem solving and its respective effects in flipped classrooms for management education.}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, journal = {Academy of Management Learning & Education (AMLE)}, keywords = {pubs_kolearn}, month = {dec}, number = 4, pages = {439-468}, publisher = {Academy of Management}, title = {Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts?}, volume = 19, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %D 2020 %I Academy of Management %J Academy of Management Learning & Education (AMLE) %N 4 %P 439-468 %R 10.5465/amle.2018.0078 %T Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts? %U http://pubs.wi-kassel.de/wp-content/uploads/2021/01/JML_802.pdf %V 19 %X The success of innovative teaching/learning approaches aiming to foster problem solving in management education depends on useful and easy-to-use IT components in the learning process. However, the complexity of problem solving in self-regulated learning approaches may overwhelm the learner and can lead to unsatisfying learning outcomes. Research suggests the implementation of technology-enhanced scaffolds as a mechanism to guide the learners in their individual problem-solving process to enhance their learning outcomes. We present a theoretical model based on adaptive structuration theory and cognitive load theory that explains how technology-enhanced scaffolding contributes to learning outcomes. We test the model with a fully randomized between-subject experiment in a flipped classroom for management education focusing on individual problem solving. Our results show that technology-enhanced scaffolding contributes significantly to the management of cognitive load as well as to learning process satisfaction and problem-solving learning outcomes. Thereby, our paper provides new conceptual and empirically tested insights for a better understanding of technology-enhanced scaffolds and their design to assist problem solving and its respective effects in flipped classrooms for management education.
Schöbel, S.; Barev, T. J.; Janson, A.; Hupfeld, F.; & Leimeister, J. M. (2020): Understanding User Preferences of Digital Privacy Nudges – A Best-Worst Scaling Approach. In: Hawaii International Conference on System Sciences (HICSS).
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@inproceedings{ls_leimeister, abstract = {Digital nudging in privacy has become more important to protect users of information systems while working with privacy-related data. Nudging is about altering a user’s behavior without forbidding any options. Several approaches exist to “nudge” users to change their behavior. Regarding the usage of digital privacy nudges, research still has to understand the meaning and relevance of individual nudges better. Therefore, this paper compares the preferences of users for different digital nudges. To achieve this goal, it presents the results of a so-called best-worst scaling. This study contributes to theory by providing a better understanding of user preferences regarding design variations of digital nudges. We support practitioners by giving implications on how to design digital nudges in terms of user preferences.}, author = {Schöbel, Sofia and Barev, Torben Jan and Janson, Andreas and Hupfeld, Felix and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_tba}, title = {Understanding User Preferences of Digital Privacy Nudges – A Best-Worst Scaling Approach}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Barev, Torben Jan %A Janson, Andreas %A Hupfeld, Felix %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %D 2020 %T Understanding User Preferences of Digital Privacy Nudges – A Best-Worst Scaling Approach %U http://pubs.wi-kassel.de/wp-content/uploads/2020/03/JML_769.pdf %X Digital nudging in privacy has become more important to protect users of information systems while working with privacy-related data. Nudging is about altering a user’s behavior without forbidding any options. Several approaches exist to “nudge” users to change their behavior. Regarding the usage of digital privacy nudges, research still has to understand the meaning and relevance of individual nudges better. Therefore, this paper compares the preferences of users for different digital nudges. To achieve this goal, it presents the results of a so-called best-worst scaling. This study contributes to theory by providing a better understanding of user preferences regarding design variations of digital nudges. We support practitioners by giving implications on how to design digital nudges in terms of user preferences.
Schöbel, S.; Janson, A.; Jahn, K.; Kordyaka, B.; Turetken, O.; Djafarova, N.; … Leimeister, J. M. (2020): A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel. In: Communications of the Association for Information Systems, Ausgabe/Nummer: 1, Vol. 46, Erscheinungsjahr/Year: 2020. pp. 706–721.
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@article{ls_leimeister, abstract = {This report summarizes the discussion in a panel session on gamification designs at the 2019 European Conference on Information Systems in Stockholm, Sweden. The panel explores a research agenda for gamification design. The “what, why, and how” are considered to analyze the current state of the art of gamification research. An adapted defini-tion of gamification is presented as one outcome of the workshop to better describe what gamification is and what it can be used for. “Why” and “how” to employ gamification are discussed for different contexts. This can be used to gamify information systems, identity outcomes that are addressed by gamification concepts, and explore new ways of how to gamify. Overall, the panel presents new areas for future research and practice by identifying innovative ways to bring existing gamification concepts to a more impactful level.}, author = {Schöbel, Sofia and Janson, Andreas and Jahn, Katharina and Kordyaka, Bastian and Turetken, Ozgur and Djafarova, Naza and Saqr, Mohammad and Wu, Dezhi and Söllner, Matthias and Adam, Martin and Heiberg Gad, Povl and Wesseloh, Henrik and Leimeister, Jan Marco}, journal = {Communications of the Association for Information Systems}, keywords = {pub_ssc}, number = 1, pages = {706-721}, title = {A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel}, volume = 46, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Jahn, Katharina %A Kordyaka, Bastian %A Turetken, Ozgur %A Djafarova, Naza %A Saqr, Mohammad %A Wu, Dezhi %A Söllner, Matthias %A Adam, Martin %A Heiberg Gad, Povl %A Wesseloh, Henrik %A Leimeister, Jan Marco %D 2020 %J Communications of the Association for Information Systems %N 1 %P 706-721 %R 10.17705/1CAIS.04630 %T A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel %U http://pubs.wi-kassel.de/wp-content/uploads/2020/06/JML_776.pdf %V 46 %X This report summarizes the discussion in a panel session on gamification designs at the 2019 European Conference on Information Systems in Stockholm, Sweden. The panel explores a research agenda for gamification design. The “what, why, and how” are considered to analyze the current state of the art of gamification research. An adapted defini-tion of gamification is presented as one outcome of the workshop to better describe what gamification is and what it can be used for. “Why” and “how” to employ gamification are discussed for different contexts. This can be used to gamify information systems, identity outcomes that are addressed by gamification concepts, and explore new ways of how to gamify. Overall, the panel presents new areas for future research and practice by identifying innovative ways to bring existing gamification concepts to a more impactful level.
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2020): Wie können Systeme künstlicher Intelligenz ohne Qualitätsverlust rechtsverträglich gestaltet werden?. In: Wirtschaftsinformatik & Management, Ausgabe/Nummer: 2, Vol. 12, Erscheinungsjahr/Year: 2020. pp. 90–100.
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@article{ls_leimeister, abstract = {Künstliche intelligente (KI)-Systeme erfreuen sich immer größerer Beliebtheit. Im Alltag erleben wir KI beispielsweise durch smarte persönliche Assistenten (SPAs), welche von Amazon, Google und Co. angeboten werden. Zwar haben diese KI-Systeme große Nutzungspotenziale, gleichzeitig gehen damit aber auch erhebliche Risiken einher, beispielsweise datenschutzrechtliche. Doch wie lassen sich diese Spannungsfelder auflösen? Interdisziplinäre Gestaltungsmuster im Systementwicklungsprozess können eine Lösung darstellen, welche nachfolgend mit Handlungsimplikationen für gesellschaftlich wünschenswerte „KI made in Germany“ skizziert wird.}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, journal = {Wirtschaftsinformatik & Management}, keywords = {pub_jml}, number = 2, pages = {90-100}, title = {Wie können Systeme künstlicher Intelligenz ohne Qualitätsverlust rechtsverträglich gestaltet werden?}, volume = 12, year = 2020 }
%0 Journal Article %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %D 2020 %J Wirtschaftsinformatik & Management %N 2 %P 90-100 %R https://doi.org/10.1365/s35764-020-00249-z %T Wie können Systeme künstlicher Intelligenz ohne Qualitätsverlust rechtsverträglich gestaltet werden? %U http://pubs.wi-kassel.de/wp-content/uploads/2020/03/JML_765.pdf %V 12 %X Künstliche intelligente (KI)-Systeme erfreuen sich immer größerer Beliebtheit. Im Alltag erleben wir KI beispielsweise durch smarte persönliche Assistenten (SPAs), welche von Amazon, Google und Co. angeboten werden. Zwar haben diese KI-Systeme große Nutzungspotenziale, gleichzeitig gehen damit aber auch erhebliche Risiken einher, beispielsweise datenschutzrechtliche. Doch wie lassen sich diese Spannungsfelder auflösen? Interdisziplinäre Gestaltungsmuster im Systementwicklungsprozess können eine Lösung darstellen, welche nachfolgend mit Handlungsimplikationen für gesellschaftlich wünschenswerte „KI made in Germany“ skizziert wird.
Weinert, T.; Janson, A.; & Leimeister, J. M. (2020): Does Context Matter for Value Co-Creation in Smart Learning Services?. In: Gronau, N., Krasnova, H., Pousttchi, K., & Heine, M. (Eds.), International Conference on Wirtschaftsinformatik (WI).
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@inproceedings{ls_leimeister, abstract = {Smart learning services offer customized learning solutions by systematically considering the context of the learner. However, it is still unclear how the value co-creation within smart learnings is affected by context considerations. Therefore, it is important to understand how the context can influence the value co-creation potential in smart learning services. To investigate how context shapes value co-creation smart learning services, we first conduct a systematic literature review to investigate context factors within learning processes. Afterwards, we develop a conceptual model to explain how context in smart learning systems can be used to enhance the co-creation potential in learning processes. Overall, we provide a better understanding of context considerations in service systems as a theoretical contribution of our conceptual investigation. Finally, we provide practical implications for educational service providers for designing smart learning services under the specific consideration of different contexts}, author = {Weinert, Tim and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, editor = {Gronau, Norbert and Krasnova, Hanna and Pousttchi, Key and Heine, Moreen}, keywords = {pub_twe}, title = {Does Context Matter for Value Co-Creation in Smart Learning Services?}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Weinert, Tim %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Wirtschaftsinformatik (WI) %D 2020 %E Gronau, Norbert %E Krasnova, Hanna %E Pousttchi, Key %E Heine, Moreen %T Does Context Matter for Value Co-Creation in Smart Learning Services? %U http://pubs.wi-kassel.de/wp-content/uploads/2020/03/JML_770.pdf %X Smart learning services offer customized learning solutions by systematically considering the context of the learner. However, it is still unclear how the value co-creation within smart learnings is affected by context considerations. Therefore, it is important to understand how the context can influence the value co-creation potential in smart learning services. To investigate how context shapes value co-creation smart learning services, we first conduct a systematic literature review to investigate context factors within learning processes. Afterwards, we develop a conceptual model to explain how context in smart learning systems can be used to enhance the co-creation potential in learning processes. Overall, we provide a better understanding of context considerations in service systems as a theoretical contribution of our conceptual investigation. Finally, we provide practical implications for educational service providers for designing smart learning services under the specific consideration of different contexts
Dickhaut, E.; Thies, L. F.; Janson, A.; Roßnagel, A.; & Leimeister, J. M. (2020): Judging Alexa - Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents. In: Conference on Conversational User Interfaces (CUI) (pp. 1–4).
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@inproceedings{ls_leimeister, abstract = {Higher legal standards with regards to data protection of individuals such as EU-GDPR are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA) that are collecting data in new ways, and thus, are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method which is a well-known evaluation method among law researchers for capturing legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this workshop paper key steps of the method with respect to the evaluation of CSA. We discuss how this can serve as the foundation for a new evaluation method of legally compatible systems in information systems.}, author = {Dickhaut, Ernestine and Thies, Laura Friederike and Janson, Andreas and Roßnagel, Alexander and Leimeister, Jan Marco}, booktitle = {Conference on Conversational User Interfaces (CUI)}, keywords = {pub_jml}, pages = {1-4}, title = {Judging Alexa - Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Thies, Laura Friederike %A Janson, Andreas %A Roßnagel, Alexander %A Leimeister, Jan Marco %B Conference on Conversational User Interfaces (CUI) %D 2020 %P 1-4 %R 10.1145/3405755.3406160 %T Judging Alexa - Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents %U http://pubs.wi-kassel.de/wp-content/uploads/2020/08/JML_778.pdf %X Higher legal standards with regards to data protection of individuals such as EU-GDPR are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA) that are collecting data in new ways, and thus, are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method which is a well-known evaluation method among law researchers for capturing legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this workshop paper key steps of the method with respect to the evaluation of CSA. We discuss how this can serve as the foundation for a new evaluation method of legally compatible systems in information systems.
Dickhaut, E.; Janson, A.; & Leimeister, J. M. (2020): Codifying Interdisciplinary Design Knowledge through Patterns – The Case of Smart Personal Assistants. In: Design Science Research in Information Systems and Technology (DESRIST) (pp. 114–125). Switzerland, Cham: Springer.
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@inproceedings{ls_leimeister, abstract = {Smart personal assistants (SPAs) are proliferating into our daily lives and are a ubiquitous platform for providing digital services. However, when de-signing such innovative IT artifacts, interdisciplinary domain knowledge is of-ten needed. For example, SPAs utilize a plethora of sensors and cloud-based computation of data to deliver high-quality services, but those services, for ex-ample, may conflict with current regulations of law, e.g., with the Data Protec-tion Regulation (GDPR) in Europe. In that sense, approaches are needed to overcome the limited domain knowledge of developers. Thus, we propose in our study a pattern-based approach to codify interdisciplinary design knowledge. For this purpose, we derive theory-motivated requirements, develop design principles for patterns, and evaluate the utility of the patterns. Our re-sults from a 2x2 fully randomized field study show that the provision of pat-terns for SPA development supports interdisciplinary design through better con-sideration of both service quality and law compatibility. Thus, we provide de-sign contributions concerning how we effectively codify and communicate de-sign knowledge and provide practical guidance for supporting interdisciplinary IS development.}, address = {Switzerland, Cham}, author = {Dickhaut, Ernestine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Design Science Research in Information Systems and Technology (DESRIST)}, keywords = {pub_jml}, pages = {114-125}, publisher = {Springer}, title = {Codifying Interdisciplinary Design Knowledge through Patterns – The Case of Smart Personal Assistants}, year = 2020 }
%0 Conference Paper %1 ls_leimeister %A Dickhaut, Ernestine %A Janson, Andreas %A Leimeister, Jan Marco %B Design Science Research in Information Systems and Technology (DESRIST) %C Switzerland, Cham %D 2020 %I Springer %P 114-125 %R https://doi.org/10.1007/978-3-030-64823-7_12 %T Codifying Interdisciplinary Design Knowledge through Patterns – The Case of Smart Personal Assistants %U https://pubs.wi-kassel.de/wp-content/uploads/2021/12/JML_847_small.pdf %X Smart personal assistants (SPAs) are proliferating into our daily lives and are a ubiquitous platform for providing digital services. However, when de-signing such innovative IT artifacts, interdisciplinary domain knowledge is of-ten needed. For example, SPAs utilize a plethora of sensors and cloud-based computation of data to deliver high-quality services, but those services, for ex-ample, may conflict with current regulations of law, e.g., with the Data Protec-tion Regulation (GDPR) in Europe. In that sense, approaches are needed to overcome the limited domain knowledge of developers. Thus, we propose in our study a pattern-based approach to codify interdisciplinary design knowledge. For this purpose, we derive theory-motivated requirements, develop design principles for patterns, and evaluate the utility of the patterns. Our re-sults from a 2x2 fully randomized field study show that the provision of pat-terns for SPA development supports interdisciplinary design through better con-sideration of both service quality and law compatibility. Thus, we provide de-sign contributions concerning how we effectively codify and communicate de-sign knowledge and provide practical guidance for supporting interdisciplinary IS development. %@ 978-3-030-64822-0
Dickhaut, E.; Miedzianowski, N.; Jandt, S.; Janson, A.; Knote, R.; Leimeister, J. M.; … Thies, L. F. (2020): Handlungsbroschüre. Anforderungs- und Entwurfsmuster zur rechtsverträglichen und qualitätszentrierten Gestaltung kontextsensitiver Applikationen (AnEkA). Handlungsempfehlungen zur Gestaltung von Anforderungs- und Entwurfsmustern. (Vol. 10). Kassel, Germany: ITeG Technical Reports.
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@techreport{ls_leimeister, abstract = {Im Rahmen des DFG-geförderten Projekts AnEkA „Anforderungs- und Entwurfsmuster zur rechtsverträglichen und qualitätszentrierten Gestaltung kontextsensitiver Applikationen“ wurden Anforderungs- und Entwurfsmuster für die Gestaltung rechtsverträglicher, aber gleichermaßen qualitätszentrierter smarter persönlicher Assistenten erstellt. Neben einem umfangreichen Musterkatalog hat das Projektteam ein Vorgehen für die Erstellung von Entwurfsmustern erarbeitet. Die Handlungsbroschüre soll zunächst eine Einführung in die Thematik der rechtsverträglichen und qualitätszentrierten Entwicklung geben und das Potential des Einsatzes von Anforderungs- und Entwurfsmustern aufzeigen. Darauf aufbauend werden das methodische Vorgehen, wie Muster zu erstellen sind, sowie die im Projekt erstellten Anforderungs- und Entwurfsmuster anhand von einigen Beispielen inhaltlich vorgestellt. Abschließend werden Handlungsempfehlungen für die Erstellung und den Einsatz von Anforderungs- und Entwurfsmustern gegeben. Im Anhang werden alle im Forschungsprojekt AnEkA erarbeiteten Anforderungs- und Entwurfsmuster zur weiteren Nutzung zur Verfügung gestellt.}, address = {Kassel, Germany}, author = {Dickhaut, Ernestine and Miedzianowski, Nadine and Jandt, Silke and Janson, Andreas and Knote, Robin and Leimeister, Jan Marco and Roßnagel, Alexander and Söllner, Matthias and Thies, Laura Friederike}, keywords = {pub_rkn}, month = {dec}, publisher = {ITeG Technical Reports}, title = {Handlungsbroschüre. Anforderungs- und Entwurfsmuster zur rechtsverträglichen und qualitätszentrierten Gestaltung kontextsensitiver Applikationen (AnEkA). Handlungsempfehlungen zur Gestaltung von Anforderungs- und Entwurfsmustern}, volume = 10, year = 2020 }
%0 Report %1 ls_leimeister %A Dickhaut, Ernestine %A Miedzianowski, Nadine %A Jandt, Silke %A Janson, Andreas %A Knote, Robin %A Leimeister, Jan Marco %A Roßnagel, Alexander %A Söllner, Matthias %A Thies, Laura Friederike %C Kassel, Germany %D 2020 %I ITeG Technical Reports %R 10.17170/kobra-202012082409 %T Handlungsbroschüre. Anforderungs- und Entwurfsmuster zur rechtsverträglichen und qualitätszentrierten Gestaltung kontextsensitiver Applikationen (AnEkA). Handlungsempfehlungen zur Gestaltung von Anforderungs- und Entwurfsmustern %U http://pubs.wi-kassel.de/wp-content/uploads/2021/02/JML_814.pdf %V 10 %X Im Rahmen des DFG-geförderten Projekts AnEkA „Anforderungs- und Entwurfsmuster zur rechtsverträglichen und qualitätszentrierten Gestaltung kontextsensitiver Applikationen“ wurden Anforderungs- und Entwurfsmuster für die Gestaltung rechtsverträglicher, aber gleichermaßen qualitätszentrierter smarter persönlicher Assistenten erstellt. Neben einem umfangreichen Musterkatalog hat das Projektteam ein Vorgehen für die Erstellung von Entwurfsmustern erarbeitet. Die Handlungsbroschüre soll zunächst eine Einführung in die Thematik der rechtsverträglichen und qualitätszentrierten Entwicklung geben und das Potential des Einsatzes von Anforderungs- und Entwurfsmustern aufzeigen. Darauf aufbauend werden das methodische Vorgehen, wie Muster zu erstellen sind, sowie die im Projekt erstellten Anforderungs- und Entwurfsmuster anhand von einigen Beispielen inhaltlich vorgestellt. Abschließend werden Handlungsempfehlungen für die Erstellung und den Einsatz von Anforderungs- und Entwurfsmustern gegeben. Im Anhang werden alle im Forschungsprojekt AnEkA erarbeiteten Anforderungs- und Entwurfsmuster zur weiteren Nutzung zur Verfügung gestellt. %@ 978-3-7376-0920-3

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Knote, R.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2019): Classifying Smart Personal Assistants: An Empirical Cluster Analysis. In: Hawaii International Conference on System Sciences (HICSS).
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@inproceedings{ls_leimeister, author = {Knote, Robin and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_rkn}, title = {Classifying Smart Personal Assistants: An Empirical Cluster Analysis}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Knote, Robin %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %D 2019 %T Classifying Smart Personal Assistants: An Empirical Cluster Analysis %U http://pubs.wi-kassel.de/wp-content/uploads/2019/04/JML_727.pdf
Schneider, T.; & Janson, A. (2019): Gamified Feedback durch Avatare im Mobile Learning. In: International Conference on Wirtschaftsinformatik (WI).
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@inproceedings{ls_leimeister, abstract = {Viele Arbeitsprozesse in der Industrie werden zunehmend digitalisiert. Diese Entwicklung erfordert neue Kompetenzen, welche im Arbeitsprozess durch Ansätze wie mobile Applikationen erworben werden können. Aufgrund der Informationsfülle im Mobile Learning und den Spezifika solcher Endgeräte kann es zu einer kognitiven Überlastung des Lernenden kommenden, wodurch dieser Lerninhalte nicht mehr aufnehmen kann. Um diesen Herausforderungen zu begegnen, schlagen wir den Einsatz von Gamified Feedback durch Avatare vor, welche als Lehrerergänzung die notwendigen Hilfestellungen und Informationen bereitstellen können. Hierzu wird im Kurzbeitrag eine Studie zur Untersuchung der Wirkungsweise von Gamified Feedback auf Cognitive Load von Lernenden im Mobile Learning präsentiert.}, author = {Schneider, Tim and Janson, Andreas}, booktitle = {International Conference on Wirtschaftsinformatik (WI)}, keywords = {u3bpub}, title = {Gamified Feedback durch Avatare im Mobile Learning}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Schneider, Tim %A Janson, Andreas %B International Conference on Wirtschaftsinformatik (WI) %D 2019 %T Gamified Feedback durch Avatare im Mobile Learning %U http://pubs.wi-kassel.de/wp-content/uploads/2019/04/JML_731.pdf %X Viele Arbeitsprozesse in der Industrie werden zunehmend digitalisiert. Diese Entwicklung erfordert neue Kompetenzen, welche im Arbeitsprozess durch Ansätze wie mobile Applikationen erworben werden können. Aufgrund der Informationsfülle im Mobile Learning und den Spezifika solcher Endgeräte kann es zu einer kognitiven Überlastung des Lernenden kommenden, wodurch dieser Lerninhalte nicht mehr aufnehmen kann. Um diesen Herausforderungen zu begegnen, schlagen wir den Einsatz von Gamified Feedback durch Avatare vor, welche als Lehrerergänzung die notwendigen Hilfestellungen und Informationen bereitstellen können. Hierzu wird im Kurzbeitrag eine Studie zur Untersuchung der Wirkungsweise von Gamified Feedback auf Cognitive Load von Lernenden im Mobile Learning präsentiert.
Schöbel, S.; Janson, A.; Hopp, J. C.; & Leimeister, J. M. (2019): Gamification of Online Training and its Relation to Engagement and Problem-solving Outcomes. In: Academy of Management Annual Meeting (AOM).
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@inproceedings{ls_leimeister, author = {Schöbel, Sofia and Janson, Andreas and Hopp, Jennifer Christin and Leimeister, Jan Marco}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {pub_ssc}, title = {Gamification of Online Training and its Relation to Engagement and Problem-solving Outcomes}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Hopp, Jennifer Christin %A Leimeister, Jan Marco %B Academy of Management Annual Meeting (AOM) %D 2019 %T Gamification of Online Training and its Relation to Engagement and Problem-solving Outcomes %U http://pubs.wi-kassel.de/wp-content/uploads/2019/09/JML_746.pdf
Janson, A.; Degen, O.; & Schwede, M. (2019): Designing for Social Presence and Leveraging the Outcomes of Customer Service Chatbots. In: Academy of Management Annual Meeting (AOM). Boston, Massachusetts, USA.
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@inproceedings{ls_leimeister, abstract = {Chatbots are innovative text-based dialogue systems that are oftentimes used in digital customer service encounters, since chatbots offer a lot of potential to optimize the relationship with the customer. However, chatbots face various problems, such as low adoption and satisfaction rates as well as other negative reactions from the customer. Companies therefore need to consider different design features when developing their chatbots. Key for designing chatbots is the use of anthropomorphic design elements. In this study, we examine the two anthropomorphic design elements of personification, which includes a human like appearance of the chatbot, and socially oriented communication, which means a more sensitive and extensive communication behavior. We tested the influence of the two design elements on social presence, satisfaction, trusting beliefs and empathy. The results of our experiment support a significant influence of the two anthropomorphic design elements on social presence. In addition, our findings show the central role of social presence concerning chatbot perceptions. First, social presence has a strong direct influence on trusting beliefs, empathy and satisfaction. Second, social presence acts as a mediator for both anthropomorphic design elements on satisfaction with a chatbot. The derived implications provide a theory for understanding anthropomorphic design elements related to chatbots and we offer design principles for practitioners that enable more effective chatbot implementations.}, address = {Boston, Massachusetts, USA}, author = {Janson, Andreas and Degen, Oliver and Schwede, Melanie}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {u3bpub}, number = 79, title = {Designing for Social Presence and Leveraging the Outcomes of Customer Service Chatbots}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Degen, Oliver %A Schwede, Melanie %B Academy of Management Annual Meeting (AOM) %C Boston, Massachusetts, USA %D 2019 %N 79 %T Designing for Social Presence and Leveraging the Outcomes of Customer Service Chatbots %U http://pubs.wi-kassel.de/wp-content/uploads/2019/04/JML_737.pdf %X Chatbots are innovative text-based dialogue systems that are oftentimes used in digital customer service encounters, since chatbots offer a lot of potential to optimize the relationship with the customer. However, chatbots face various problems, such as low adoption and satisfaction rates as well as other negative reactions from the customer. Companies therefore need to consider different design features when developing their chatbots. Key for designing chatbots is the use of anthropomorphic design elements. In this study, we examine the two anthropomorphic design elements of personification, which includes a human like appearance of the chatbot, and socially oriented communication, which means a more sensitive and extensive communication behavior. We tested the influence of the two design elements on social presence, satisfaction, trusting beliefs and empathy. The results of our experiment support a significant influence of the two anthropomorphic design elements on social presence. In addition, our findings show the central role of social presence concerning chatbot perceptions. First, social presence has a strong direct influence on trusting beliefs, empathy and satisfaction. Second, social presence acts as a mediator for both anthropomorphic design elements on satisfaction with a chatbot. The derived implications provide a theory for understanding anthropomorphic design elements related to chatbots and we offer design principles for practitioners that enable more effective chatbot implementations.
Schomberg, S.; Barev, T. J.; Janson, A.; & Hupfeld, F. (2019): Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging. In: Informatik 2019 - 49. Jahrestagung der Gesellschaft für Informatik (GI). Kassel, Germany: Gesellschaft für Informatik (GI).
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@inproceedings{ls_leimeister, abstract = {Die noch recht neue DSGVO hat einige Änderungen mit sich gebracht, welche sich in der Praxis erst noch bewähren und innovativ umgesetzt werden müssen. Insbesondere das Arbeitsumfeld wird von der fortschreitenden Digitalisierung stark verändert und sieht sich neuen Herausforderungen des Datenschutzes gegenüber. Ein Ansatz diesen Herausforderungen zu begegnen könnte die Integration von Privacy Nudges in digitale betriebliche Systeme sein. Ziel von Privacy Nudges ist es dabei den Entscheidungsprozess in digitalen Entscheidungsumgebungen gezielt zu mehr Schutz von personenbezogenen Daten und Privatheit zu beeinflussen. Diesem Ansatz nähert sich dieser Beitrag interdisziplinär, durch Erkenntnisse aus der verhaltensökonomischen, informatischen und der rechtswissenschaftlichen Literatur. Schließlich werden verschiedene Szenarien für den Einsatz von Privacy Nudges in digitalen Arbeitssystemen beschrieben und bewertet.}, address = {Kassel, Germany}, author = {Schomberg, Sabrina and Barev, Torben Jan and Janson, Andreas and Hupfeld, Felix}, booktitle = {Informatik 2019 - 49. Jahrestagung der Gesellschaft für Informatik (GI)}, keywords = {pub_tba}, publisher = {Gesellschaft für Informatik (GI)}, title = {Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Schomberg, Sabrina %A Barev, Torben Jan %A Janson, Andreas %A Hupfeld, Felix %B Informatik 2019 - 49. Jahrestagung der Gesellschaft für Informatik (GI) %C Kassel, Germany %D 2019 %I Gesellschaft für Informatik (GI) %R 10.18420/inf2019_52 %T Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging %U http://pubs.wi-kassel.de/wp-content/uploads/2019/09/JML_741.pdf %X Die noch recht neue DSGVO hat einige Änderungen mit sich gebracht, welche sich in der Praxis erst noch bewähren und innovativ umgesetzt werden müssen. Insbesondere das Arbeitsumfeld wird von der fortschreitenden Digitalisierung stark verändert und sieht sich neuen Herausforderungen des Datenschutzes gegenüber. Ein Ansatz diesen Herausforderungen zu begegnen könnte die Integration von Privacy Nudges in digitale betriebliche Systeme sein. Ziel von Privacy Nudges ist es dabei den Entscheidungsprozess in digitalen Entscheidungsumgebungen gezielt zu mehr Schutz von personenbezogenen Daten und Privatheit zu beeinflussen. Diesem Ansatz nähert sich dieser Beitrag interdisziplinär, durch Erkenntnisse aus der verhaltensökonomischen, informatischen und der rechtswissenschaftlichen Literatur. Schließlich werden verschiedene Szenarien für den Einsatz von Privacy Nudges in digitalen Arbeitssystemen beschrieben und bewertet.
Simmert, B.; Weinert, T.; Janson, A.; Peters, C.; Ebel, P.; & Leimeister, J. M. (2019): Kontinuierliche Verbesserung von internationalen Geschäftsmodellen in der Berufsbildung. In: Berufsbildung International (Vol. Geschäftsmodellentwicklung, pp. 32–33). DLR Projektträger.
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@incollection{ls_leimeister, author = {Simmert, Benedikt and Weinert, Tim and Janson, Andreas and Peters, Christoph and Ebel, Philipp and Leimeister, Jan Marco}, booktitle = {Berufsbildung International}, keywords = {pub_twe}, pages = {32-33}, publisher = {DLR Projektträger}, title = {Kontinuierliche Verbesserung von internationalen Geschäftsmodellen in der Berufsbildung}, volume = {Geschäftsmodellentwicklung}, year = 2019 }
%0 Book Section %1 ls_leimeister %A Simmert, Benedikt %A Weinert, Tim %A Janson, Andreas %A Peters, Christoph %A Ebel, Philipp %A Leimeister, Jan Marco %B Berufsbildung International %D 2019 %I DLR Projektträger %P 32-33 %T Kontinuierliche Verbesserung von internationalen Geschäftsmodellen in der Berufsbildung %U https://www.berufsbildung-international.de/files/IBB_Publikation_01-19_Geschaeftsmodellentwicklung_web.pdf %V Geschäftsmodellentwicklung
Schöbel, S.; Janson, A.; & Mishra, A. N. (2019): A Configurational View on Avatar Design – The Role of Emotional Attachment, Satisfaction, and Cognitive Load in Digital Learning. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {In online learning settings interactive and meaningful feedback is becoming increasingly important. However, feedback from teachers is oftentimes missing in online learning settings. To overcome challenges that arise from the missing representation of teachers, our study analyzes the relevance of avatar designs in learning settings. We therefore rely on avatars as game design elements and analyze how their design can influence emotional attachment, learning process satisfaction, and extraneous cognitive load in learning. To achieve our goal, we conduct a qualitative comparative analysis with 998 datasets that were collected in a 2x2x2 pre-post online experiment that was developed to train participants in learning functions in Excel. Our results indicate that interaction, familiarity, motivation, and aesthetic experiences are important configurations for avatars that are used in learning. We contribute to different streams of theory such as self-expansion and guide practitioners by providing implications about how to create meaningful avatar designs for learning applications.}, author = {Schöbel, Sofia and Janson, Andreas and Mishra, Abhay Nath}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ssc}, title = {A Configurational View on Avatar Design – The Role of Emotional Attachment, Satisfaction, and Cognitive Load in Digital Learning}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Mishra, Abhay Nath %B International Conference on Information Systems (ICIS) %D 2019 %T A Configurational View on Avatar Design – The Role of Emotional Attachment, Satisfaction, and Cognitive Load in Digital Learning %U http://pubs.wi-kassel.de/wp-content/uploads/2019/12/JML_759.pdf %X In online learning settings interactive and meaningful feedback is becoming increasingly important. However, feedback from teachers is oftentimes missing in online learning settings. To overcome challenges that arise from the missing representation of teachers, our study analyzes the relevance of avatar designs in learning settings. We therefore rely on avatars as game design elements and analyze how their design can influence emotional attachment, learning process satisfaction, and extraneous cognitive load in learning. To achieve our goal, we conduct a qualitative comparative analysis with 998 datasets that were collected in a 2x2x2 pre-post online experiment that was developed to train participants in learning functions in Excel. Our results indicate that interaction, familiarity, motivation, and aesthetic experiences are important configurations for avatars that are used in learning. We contribute to different streams of theory such as self-expansion and guide practitioners by providing implications about how to create meaningful avatar designs for learning applications.
Schomberg, S.; Barev, T. J.; Janson, A.; & Hupfeld, F. (2019): Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging. In: Datenschutz und Datensicherheit - DuD, Ausgabe/Nummer: 12, Vol. 43, Erscheinungsjahr/Year: 2019. pp. 774–780.
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@article{ls_leimeister, abstract = {Die noch recht neue DSGVO hat einige Änderungen mit sich gebracht, welche sich in der Praxis erst noch bewähren und innovativ umgesetzt werden müssen. Insbesondere das Arbeitsumfeld wird von der fortschreitenden Digitalisierung stark verändert und sieht sich neuen Herausforderungen des Datenschutzes gegenüber. Ein Ansatz, diesen Herausforderungen zu begegnen, könnte die Integration von Privacy Nudges in digitale betriebliche Systeme sein. Ziel von Privacy Nudges ist es dabei, den Entscheidungsprozess in digitalen Entscheidungsumgebungen gezielt zu mehr Schutz von personenbezogenen Daten und Privatheit zu beeinflussen. Diesem Ansatz nähert sich dieser Beitrag interdisziplinär durch Erkenntnisse aus der verhaltensökonomischen, informatischen und der rechtswissenschaftlichen Literatur. Schließlich werden verschiedene Szenarien für den Einsatz von Privacy Nudges in digitalen Arbeitssystemen beschrieben und bewertet.}, address = {Wiesbaden, Germany}, author = {Schomberg, Sabrina and Barev, Torben Jan and Janson, Andreas and Hupfeld, Felix}, journal = {Datenschutz und Datensicherheit - DuD}, keywords = {pub_tba}, number = 12, pages = {774-780}, publisher = {Springer Fachmedien}, title = {Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging}, volume = 43, year = 2019 }
%0 Journal Article %1 ls_leimeister %A Schomberg, Sabrina %A Barev, Torben Jan %A Janson, Andreas %A Hupfeld, Felix %C Wiesbaden, Germany %D 2019 %I Springer Fachmedien %J Datenschutz und Datensicherheit - DuD %N 12 %P 774-780 %R https://doi.org/10.1007/s11623-019-1204-5 %T Ansatz zur Umsetzung von Datenschutz nach der DSGVO im Arbeitsumfeld: Datenschutz durch Nudging %U http://pubs.wi-kassel.de/wp-content/uploads/2019/12/JML_753.pdf %V 43 %X Die noch recht neue DSGVO hat einige Änderungen mit sich gebracht, welche sich in der Praxis erst noch bewähren und innovativ umgesetzt werden müssen. Insbesondere das Arbeitsumfeld wird von der fortschreitenden Digitalisierung stark verändert und sieht sich neuen Herausforderungen des Datenschutzes gegenüber. Ein Ansatz, diesen Herausforderungen zu begegnen, könnte die Integration von Privacy Nudges in digitale betriebliche Systeme sein. Ziel von Privacy Nudges ist es dabei, den Entscheidungsprozess in digitalen Entscheidungsumgebungen gezielt zu mehr Schutz von personenbezogenen Daten und Privatheit zu beeinflussen. Diesem Ansatz nähert sich dieser Beitrag interdisziplinär durch Erkenntnisse aus der verhaltensökonomischen, informatischen und der rechtswissenschaftlichen Literatur. Schließlich werden verschiedene Szenarien für den Einsatz von Privacy Nudges in digitalen Arbeitssystemen beschrieben und bewertet.
Weinert, T.; Janson, A.; Thiel de Gafenco, M.; Urbon, U.; Wegener, R.; & Mauritz, C. (2019): Nutzung von interaktiven Videos zur Entwicklung von Arbeitsprozessorientierung in der Aus- und Weiterbildung – Erkenntnisse aus dem Projekt KoLeArn. In: Berufsbildung International (Vol. Digitalisierung). DLR Projektträger.
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@incollection{ls_leimeister, author = {Weinert, Tim and Janson, Andreas and Thiel de Gafenco, Marian and Urbon, Ute and Wegener, René and Mauritz, Carsten}, booktitle = {Berufsbildung International}, keywords = {u3bpub}, publisher = {DLR Projektträger}, title = {Nutzung von interaktiven Videos zur Entwicklung von Arbeitsprozessorientierung in der Aus- und Weiterbildung – Erkenntnisse aus dem Projekt KoLeArn}, volume = {Digitalisierung}, year = 2019 }
%0 Book Section %1 ls_leimeister %A Weinert, Tim %A Janson, Andreas %A Thiel de Gafenco, Marian %A Urbon, Ute %A Wegener, René %A Mauritz, Carsten %B Berufsbildung International %D 2019 %I DLR Projektträger %T Nutzung von interaktiven Videos zur Entwicklung von Arbeitsprozessorientierung in der Aus- und Weiterbildung – Erkenntnisse aus dem Projekt KoLeArn %U https://www.berufsbildung-international.de/files/IBB_Publikation_02-19_Digitalisierung_web.pdf %V Digitalisierung
Janson, A.; Thiel de Gafenco, M.; Klusmeyer, J.; & Leimeister, J. M. (2019): Theoriegeleitete und nutzerzentrierte Entwicklung von digitalen Lernangeboten und Dienstleistungen. In: Berufsbildung International (Vol. Digitalisierung). DLR Projektträger.
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@incollection{ls_leimeister, author = {Janson, Andreas and Thiel de Gafenco, Marian and Klusmeyer, Jens and Leimeister, Jan Marco}, booktitle = {Berufsbildung International}, keywords = {u3bpub}, publisher = {DLR Projektträger}, title = {Theoriegeleitete und nutzerzentrierte Entwicklung von digitalen Lernangeboten und Dienstleistungen}, volume = {Digitalisierung}, year = 2019 }
%0 Book Section %1 ls_leimeister %A Janson, Andreas %A Thiel de Gafenco, Marian %A Klusmeyer, Jens %A Leimeister, Jan Marco %B Berufsbildung International %D 2019 %I DLR Projektträger %T Theoriegeleitete und nutzerzentrierte Entwicklung von digitalen Lernangeboten und Dienstleistungen %U https://www.berufsbildung-international.de/files/IBB_Publikation_02-19_Digitalisierung_web.pdf %V Digitalisierung
Barev, T. J.; & Janson, A. (2019): Towards an Integrative Understanding of Privacy Nudging – Systematic Review and Research Agenda. In: Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS).
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@inproceedings{ls_leimeister, abstract = {When using digital technologies, various data traces are left behind for collection, storage and analysis. Innovative solutions for information systems are needed that mitigate privacy risks and foster information privacy. One mechanism to achieve this are privacy nudges. Nudges are a concept from behavioural economics to influence individual’s decisions. This paper focusses on building an integrative understanding of privacy nudging. Specifically, we conceptualize the constituting characteristics of privacy nudges by conducting a systematic literature review to cover the current state of knowledge in the interdisciplinary privacy nudge literature stream. We structure the intrapersonal factors that determine effectiveness for each privacy nudge in a morphological box and conceptualize on this basis current research coverage as well as demand for future research. Finally, we develop theoretical propositions contributing to the discussion of how to study and design effective privacy nudges that can pave the way for more privacy sensitive IT systems.}, author = {Barev, Torben Jan and Janson, Andreas}, booktitle = {Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS)}, keywords = {pub_tba}, title = {Towards an Integrative Understanding of Privacy Nudging – Systematic Review and Research Agenda}, year = 2019 }
%0 Conference Paper %1 ls_leimeister %A Barev, Torben Jan %A Janson, Andreas %B Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS) %D 2019 %T Towards an Integrative Understanding of Privacy Nudging – Systematic Review and Research Agenda %U http://pubs.wi-kassel.de/wp-content/uploads/2020/03/JML_762neu.pdf %X When using digital technologies, various data traces are left behind for collection, storage and analysis. Innovative solutions for information systems are needed that mitigate privacy risks and foster information privacy. One mechanism to achieve this are privacy nudges. Nudges are a concept from behavioural economics to influence individual’s decisions. This paper focusses on building an integrative understanding of privacy nudging. Specifically, we conceptualize the constituting characteristics of privacy nudges by conducting a systematic literature review to cover the current state of knowledge in the interdisciplinary privacy nudge literature stream. We structure the intrapersonal factors that determine effectiveness for each privacy nudge in a morphological box and conceptualize on this basis current research coverage as well as demand for future research. Finally, we develop theoretical propositions contributing to the discussion of how to study and design effective privacy nudges that can pave the way for more privacy sensitive IT systems.
Janson, A. (2019): Improving Processes and Outcomes in Digital Learning Environments - Empirical Foundations and Design Principles for Scaffolding in Technology-mediated Learning (Vol. Research on IT / Service / Innovation / Collaboration). Kassel, Germany: kassel university press.
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@book{ls_leimeister, address = {Kassel, Germany}, author = {Janson, Andreas}, keywords = {u3bpub}, number = 17, publisher = {kassel university press}, title = {Improving Processes and Outcomes in Digital Learning Environments - Empirical Foundations and Design Principles for Scaffolding in Technology-mediated Learning}, volume = {Research on IT / Service / Innovation / Collaboration}, year = 2019 }
%0 Book %1 ls_leimeister %A Janson, Andreas %C Kassel, Germany %D 2019 %I kassel university press %N 17 %R 10.19211/KUP97837376006295 %T Improving Processes and Outcomes in Digital Learning Environments - Empirical Foundations and Design Principles for Scaffolding in Technology-mediated Learning %U https://www.upress.uni-kassel.de/katalog/abstract.php?978-3-7376-0628-8 %V Research on IT / Service / Innovation / Collaboration %@ 978-3-7376-0628-8

2018[ to top ]

Schöbel, S.; & Janson, A. (2018): Is it all about Having Fun? - Developing a Taxonomy to Gamify Information Systems. In: European Conference on Information Systems (ECIS).
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@inproceedings{ls_leimeister, abstract = {Gamification is a well-known approach that refers to the use of game design elements in information systems to make monotonous and tedious tasks more enjoyable. However, research and practice show that game design elements are oftentimes chosen and integrated in information systems randomly, therefore impeding the outcomes of such systems. In this regard, taxonomies can guide system developers, i.e., in selecting and combining game design elements to gamify their information system. Nonetheless, existing taxonomies do not provide such guidance for gamifying information systems. Therefore, the goal of our research is to consolidate the state of the art of gamification research and rigorously develop a gamification taxonomy. To achieve our goal, we conducted a systematic literature review and developed a taxonomy based on a rigorous taxonomy development process. We evaluate our theory by providing evidence of its feasibility with two practical cases: First, we show how the taxonomy helps to analyze existing gamification approaches, and, second, how the taxonomy guides to gamify information systems. Overall, we enrich theory by introducing a new taxonomy to better explain the meaning and characteristics of game design elements. Likewise, practitioners will be guided in selecting and combining game design elements for their gamification approaches.}, author = {Schöbel, Sofia and Janson, Andreas}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {u3bpub}, title = {Is it all about Having Fun? - Developing a Taxonomy to Gamify Information Systems}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %B European Conference on Information Systems (ECIS) %D 2018 %T Is it all about Having Fun? - Developing a Taxonomy to Gamify Information Systems %U http://pubs.wi-kassel.de/wp-content/uploads/2018/06/JML_692.pdf %X Gamification is a well-known approach that refers to the use of game design elements in information systems to make monotonous and tedious tasks more enjoyable. However, research and practice show that game design elements are oftentimes chosen and integrated in information systems randomly, therefore impeding the outcomes of such systems. In this regard, taxonomies can guide system developers, i.e., in selecting and combining game design elements to gamify their information system. Nonetheless, existing taxonomies do not provide such guidance for gamifying information systems. Therefore, the goal of our research is to consolidate the state of the art of gamification research and rigorously develop a gamification taxonomy. To achieve our goal, we conducted a systematic literature review and developed a taxonomy based on a rigorous taxonomy development process. We evaluate our theory by providing evidence of its feasibility with two practical cases: First, we show how the taxonomy helps to analyze existing gamification approaches, and, second, how the taxonomy guides to gamify information systems. Overall, we enrich theory by introducing a new taxonomy to better explain the meaning and characteristics of game design elements. Likewise, practitioners will be guided in selecting and combining game design elements for their gamification approaches.
Söllner, M.; Bitzer, P.; Janson, A.; & Leimeister, J. M. (2018): Process is king: Evaluating the performance of technology-mediated learning in vocational software training. In: Journal of Information Technology (JIT), Ausgabe/Nummer: 3, Vol. 33, Erscheinungsjahr/Year: 2018. pp. 233–253.
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@article{ls_leimeister, abstract = {Technology-mediated learning (TML) is a major trend in education, since it allows to integrate the strengths of traditional- and IT-based learning activities. However, TML providers still struggle in identifying areas for improvement in their TML offerings. One reason for their struggles is inconsistencies in the literature regarding drivers of TML performance. Prior research suggests that these inconsistencies in TML literature might stem from neglecting the importance of considering the process perspective in addition to the input and outcome perspectives. This gap needs to be addressed to better understand the different drivers of the performance of TML scenarios. Filling this gap would further support TML providers with more precise guidance on how to (re-)design their offerings toward their customers’ needs. To achieve our goal, we combine qualitative and quantitative methods to develop and evaluate a holistic model for assessing TML performance. In particular, we consolidate the body of literature, followed by a focus group workshop and a Q-sorting exercise with TML practitioners, and an empirical pre-study to develop and initially test our research model. Afterward, we collect data from 161 participants of TML vocational software trainings and evaluate our holistic model for assessing TML performance. The results provide empirical evidence for the importance of the TML process quality dimension as suggested in prior literature and highlighted by our TML practitioners. Our main theoretical as well as practical contribution is a holistic model that provides comprehensive insights into which constructs and facets shape the performance of TML in vocational software trainings.}, author = {Söllner, Matthias and Bitzer, Philipp and Janson, Andreas and Leimeister, Jan Marco}, journal = {Journal of Information Technology (JIT)}, keywords = {u3bpub}, month = {September}, number = 3, pages = {233-253}, title = {Process is king: Evaluating the performance of technology-mediated learning in vocational software training}, volume = 33, year = 2018 }
%0 Journal Article %1 ls_leimeister %A Söllner, Matthias %A Bitzer, Philipp %A Janson, Andreas %A Leimeister, Jan Marco %D 2018 %J Journal of Information Technology (JIT) %N 3 %P 233-253 %R https://doi.org/10.1057/s41265-017-0046-6 %T Process is king: Evaluating the performance of technology-mediated learning in vocational software training %U http://pubs.wi-kassel.de/wp-content/uploads/2018/09/JML_640.pdf %V 33 %X Technology-mediated learning (TML) is a major trend in education, since it allows to integrate the strengths of traditional- and IT-based learning activities. However, TML providers still struggle in identifying areas for improvement in their TML offerings. One reason for their struggles is inconsistencies in the literature regarding drivers of TML performance. Prior research suggests that these inconsistencies in TML literature might stem from neglecting the importance of considering the process perspective in addition to the input and outcome perspectives. This gap needs to be addressed to better understand the different drivers of the performance of TML scenarios. Filling this gap would further support TML providers with more precise guidance on how to (re-)design their offerings toward their customers’ needs. To achieve our goal, we combine qualitative and quantitative methods to develop and evaluate a holistic model for assessing TML performance. In particular, we consolidate the body of literature, followed by a focus group workshop and a Q-sorting exercise with TML practitioners, and an empirical pre-study to develop and initially test our research model. Afterward, we collect data from 161 participants of TML vocational software trainings and evaluate our holistic model for assessing TML performance. The results provide empirical evidence for the importance of the TML process quality dimension as suggested in prior literature and highlighted by our TML practitioners. Our main theoretical as well as practical contribution is a holistic model that provides comprehensive insights into which constructs and facets shape the performance of TML in vocational software trainings.
Knote, R.; Janson, A.; Eigenbrod, L.; & Söllner, M. (2018): The What and How of Smart Personal Assistants: Principles and Application Domains for IS Research. In: Multikonferenz Wirtschaftsinformatik (MKWI).
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@inproceedings{ls_leimeister, abstract = {Digitization brings new possibilities to ease our daily life activities by the means of assistive technology. Amazon Alexa, Microsoft Cortana, Samsung Bixby, to name only a few, heralded the age of smart personal assistants (SPAs), personified agents that combine artificial intelligence, machine learning, natural language processing and various actuation mechanisms to sense and influence the environment. However, SPA research seems to be highly fragmented among different disciplines, such as computer science, human-computer-interaction and information systems, which leads to ‘reinventing the wheel approaches’ and thus impede progress and conceptual clarity. In this paper, we present an exhaustive, integrative literature review to build a solid basis for future research. We have identified five functional principles and three research domains which appear promising for future research, especially in the information systems field. Hence, we contribute by providing a consolidated, integrated view on prior research and lay the foundation for an SPA classification scheme.}, author = {Knote, Robin and Janson, Andreas and Eigenbrod, Laura and Söllner, Matthias}, booktitle = {Multikonferenz Wirtschaftsinformatik (MKWI)}, keywords = {pub_rkn}, title = {The What and How of Smart Personal Assistants: Principles and Application Domains for IS Research}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Knote, Robin %A Janson, Andreas %A Eigenbrod, Laura %A Söllner, Matthias %B Multikonferenz Wirtschaftsinformatik (MKWI) %D 2018 %T The What and How of Smart Personal Assistants: Principles and Application Domains for IS Research %U http://pubs.wi-kassel.de/wp-content/uploads/2018/03/JML_678.pdf %X Digitization brings new possibilities to ease our daily life activities by the means of assistive technology. Amazon Alexa, Microsoft Cortana, Samsung Bixby, to name only a few, heralded the age of smart personal assistants (SPAs), personified agents that combine artificial intelligence, machine learning, natural language processing and various actuation mechanisms to sense and influence the environment. However, SPA research seems to be highly fragmented among different disciplines, such as computer science, human-computer-interaction and information systems, which leads to ‘reinventing the wheel approaches’ and thus impede progress and conceptual clarity. In this paper, we present an exhaustive, integrative literature review to build a solid basis for future research. We have identified five functional principles and three research domains which appear promising for future research, especially in the information systems field. Hence, we contribute by providing a consolidated, integrated view on prior research and lay the foundation for an SPA classification scheme.
Eigenbrod, L.; & Janson, A. (2018): How Digital Nudges Influence Consumers - Experimental Investigation in the Context of Retargeting. In: European Conference on Information Systems (ECIS).
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@inproceedings{ls_leimeister, abstract = {Retargeting is an innovative online marketing technique in the modern age. Although this advertising form offers great opportunities of bringing back customers who have left an online store without a com-plete purchase, retargeting is risky because the necessary data collection leads to strong privacy con-cerns which, in turn, trigger consumer reactance and decreasing trust. Digital nudges – small design modifications in digital choice environments which guide peoples’ behaviour – present a promising concept to bypass these negative consequences of retargeting. In order to prove the positive effects of digital nudges, we aim to conduct an online experiment with a subsequent survey by testing the impacts of social nudges and information nudges in retargeting banners. Our expected contribution to theory includes an extension of existing research of nudging in context of retargeting by investigating the effects of different nudges in retargeting banners on consumers’ behaviour. In addition, we aim to provide practical contributions by the provision of design guidelines for practitioners to build more trustworthy IT artefacts and enhance retargeting strategy of marketing practitioners.}, author = {Eigenbrod, Laura and Janson, Andreas}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {u3bpub}, title = {How Digital Nudges Influence Consumers - Experimental Investigation in the Context of Retargeting}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Eigenbrod, Laura %A Janson, Andreas %B European Conference on Information Systems (ECIS) %D 2018 %T How Digital Nudges Influence Consumers - Experimental Investigation in the Context of Retargeting %U http://pubs.wi-kassel.de/wp-content/uploads/2018/06/JML_693.pdf %X Retargeting is an innovative online marketing technique in the modern age. Although this advertising form offers great opportunities of bringing back customers who have left an online store without a com-plete purchase, retargeting is risky because the necessary data collection leads to strong privacy con-cerns which, in turn, trigger consumer reactance and decreasing trust. Digital nudges – small design modifications in digital choice environments which guide peoples’ behaviour – present a promising concept to bypass these negative consequences of retargeting. In order to prove the positive effects of digital nudges, we aim to conduct an online experiment with a subsequent survey by testing the impacts of social nudges and information nudges in retargeting banners. Our expected contribution to theory includes an extension of existing research of nudging in context of retargeting by investigating the effects of different nudges in retargeting banners on consumers’ behaviour. In addition, we aim to provide practical contributions by the provision of design guidelines for practitioners to build more trustworthy IT artefacts and enhance retargeting strategy of marketing practitioners.
Eigenbrod, L.; Janson, A.; & Leimeister, J. M. (2018): How Digital Nudges Influence Consumers – The Role of Social and Privacy Nudges in Retargeting. In: Academy of Management Annual Meeting (AOM).
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@inproceedings{ls_leimeister, abstract = {Retargeting is an innovative online marketing technique because it can provide consumer-specific advertising content based on consumers’ browsing behavior that meet consumers' prefer-ences and interests. Although this advertising form offers great opportunities of bringing back customers who have left an online store without to complete a purchase, retargeting is risky be-cause the necessary data collection leads to strong privacy concerns which in turn, trigger con-sumer reactance and decreasing trust. Digital nudges – small design modifications in digital choice environments which guide peoples’ behavior – present a promising concept to bypass these negative consequences of retargeting. In order to explore the positive effects of digital nudges in retargeting banners, we conducted a between-subject experiment with a subsequent survey which examines the impacts of social nudges (likes of friends) and privacy nudges (disclosure of privacy policy and purpose of retargeting banners). Whereas the social nudge led to a negative impact on consumers’ privacy concerns and a positive impact on consumers’ booking behavior, the privacy nudge did not have any significant impact. A combination of social nudge and privacy nudge showed that the privacy nudge negatively moderated the positive relationship between social nudge and consumers’ booking behavior. The derived implications provide a theory for under-standing nudges in digital environments and we offer design principles for practitioners that enable better retargeting outcomes.}, author = {Eigenbrod, Laura and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {u3bpub}, title = {How Digital Nudges Influence Consumers – The Role of Social and Privacy Nudges in Retargeting}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Eigenbrod, Laura %A Janson, Andreas %A Leimeister, Jan Marco %B Academy of Management Annual Meeting (AOM) %D 2018 %R 10.5465/AMBPP.2018.11298abstract %T How Digital Nudges Influence Consumers – The Role of Social and Privacy Nudges in Retargeting %U https://journals.aom.org/doi/10.5465/AMBPP.2018.11298abstract %X Retargeting is an innovative online marketing technique because it can provide consumer-specific advertising content based on consumers’ browsing behavior that meet consumers' prefer-ences and interests. Although this advertising form offers great opportunities of bringing back customers who have left an online store without to complete a purchase, retargeting is risky be-cause the necessary data collection leads to strong privacy concerns which in turn, trigger con-sumer reactance and decreasing trust. Digital nudges – small design modifications in digital choice environments which guide peoples’ behavior – present a promising concept to bypass these negative consequences of retargeting. In order to explore the positive effects of digital nudges in retargeting banners, we conducted a between-subject experiment with a subsequent survey which examines the impacts of social nudges (likes of friends) and privacy nudges (disclosure of privacy policy and purpose of retargeting banners). Whereas the social nudge led to a negative impact on consumers’ privacy concerns and a positive impact on consumers’ booking behavior, the privacy nudge did not have any significant impact. A combination of social nudge and privacy nudge showed that the privacy nudge negatively moderated the positive relationship between social nudge and consumers’ booking behavior. The derived implications provide a theory for under-standing nudges in digital environments and we offer design principles for practitioners that enable better retargeting outcomes.
Ernst, S.-J.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2018): Mobiles Lernen in praktischen Trainings - Lernzielerreichung vor dem Hintergrund von Motivation und Akzeptanz der Zielgruppe. In: Witt, C. de, & Gloerfeld, C. (Eds.), Handbuch Mobile Learning (pp. 409–431). Wiesbaden, Germany: Springer VS.
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@incollection{ls_leimeister, address = {Wiesbaden, Germany}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Handbuch Mobile Learning}, editor = {Witt, Claudia de and Gloerfeld, Christina}, keywords = {u3bpub}, pages = {409-431}, publisher = {Springer VS}, title = {Mobiles Lernen in praktischen Trainings - Lernzielerreichung vor dem Hintergrund von Motivation und Akzeptanz der Zielgruppe}, year = 2018 }
%0 Book Section %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Handbuch Mobile Learning %C Wiesbaden, Germany %D 2018 %E Witt, Claudia de %E Gloerfeld, Christina %I Springer VS %P 409-431 %R 10.1007/978-3-658-19123-8_21 %T Mobiles Lernen in praktischen Trainings - Lernzielerreichung vor dem Hintergrund von Motivation und Akzeptanz der Zielgruppe %U https://www.springer.com/us/book/9783658191221 %@ 978-3-658-19122-1
Thiel de Gafenco, M.; Janson, A.; & Schneider, T. (2018): KoLeArn – Smarte und kontextsensitive Aus- und Weiterbildung für die chinesische Industrie. In: Krömker, D., & Schroeder, U. (Eds.), Die 16. E-Learning Fachtagung Informatik (DeLFI), Lecture Notes in Informatics (LNI) (pp. 281–282). Frankfurt am Main, Germany.
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@inproceedings{ls_leimeister, address = {Frankfurt am Main, Germany}, author = {Thiel de Gafenco, Marian and Janson, Andreas and Schneider, Tim}, booktitle = {Die 16. E-Learning Fachtagung Informatik (DeLFI), Lecture Notes in Informatics (LNI)}, editor = {Krömker, Detlef and Schroeder, Ulrik}, keywords = {u3bpub}, number = {P-284}, pages = {281-282}, title = {KoLeArn – Smarte und kontextsensitive Aus- und Weiterbildung für die chinesische Industrie}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Thiel de Gafenco, Marian %A Janson, Andreas %A Schneider, Tim %B Die 16. E-Learning Fachtagung Informatik (DeLFI), Lecture Notes in Informatics (LNI) %C Frankfurt am Main, Germany %D 2018 %E Krömker, Detlef %E Schroeder, Ulrik %N P-284 %P 281-282 %T KoLeArn – Smarte und kontextsensitive Aus- und Weiterbildung für die chinesische Industrie %U http://pubs.wi-kassel.de/wp-content/uploads/2018/09/JML_707.pdf
Schöbel, S.; & Janson, A. (2018): Gamifying Information Systems - Improving Motivation and Effective Use Through a Theory-motivated Method. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, author = {Schöbel, Sofia and Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ssc}, title = {Gamifying Information Systems - Improving Motivation and Effective Use Through a Theory-motivated Method}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %B International Conference on Information Systems (ICIS) %D 2018 %T Gamifying Information Systems - Improving Motivation and Effective Use Through a Theory-motivated Method %U http://pubs.wi-kassel.de/wp-content/uploads/2019/01/JML_717.pdf
Schneider, T.; Janson, A.; & Schöbel, S. (2018): Understanding the Effects of Gamified Feedback in Mobile Learning – An Experimental Investigation. In: International Conference on Information Systems (ICIS). San Francisco, California, USA.
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@inproceedings{ls_leimeister, address = {San Francisco, California, USA}, author = {Schneider, Tim and Janson, Andreas and Schöbel, Sofia}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_twe}, title = {Understanding the Effects of Gamified Feedback in Mobile Learning – An Experimental Investigation}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Schneider, Tim %A Janson, Andreas %A Schöbel, Sofia %B International Conference on Information Systems (ICIS) %C San Francisco, California, USA %D 2018 %T Understanding the Effects of Gamified Feedback in Mobile Learning – An Experimental Investigation
Schöbel, S.; & Janson, A. (2018): Avatar Designs are in the Eye of the Beholder – About Identifying Preferred Avatar Designs in Digital Learning. In: Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS).
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@inproceedings{ls_leimeister, abstract = {Gamification focuses on using game-like elements in non-entertainment-based contexts. An example for a game element is an avatar. Although lots of research has focused on analyzing avatars in gamification, little is known about which kind of avatar design users prefer. Especially avatars in gamification that are used as tutors or mentors for learning purposes do not spark the interest of users. Thus, the goal of our paper is to analyze the kinds of avatar designs users of digital learning environments such as learning management systems would prefer. For that purpose, we use a best-worst scaling approach to analyze if the familiarity and shape of avatars determine user preferences in gamification. Our research will contribute to research and practice as it delivers implications about how to design avatars in gamified learning systems. We will enrich theory by getting a better understanding about the general meaning of user-centered avatar designs in gamification.}, author = {Schöbel, Sofia and Janson, Andreas}, booktitle = {Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS)}, keywords = {pub_ssc}, title = {Avatar Designs are in the Eye of the Beholder – About Identifying Preferred Avatar Designs in Digital Learning}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %B Annual Pre-ICIS Workshop on HCI Research in MIS (Pre-ICIS) %D 2018 %T Avatar Designs are in the Eye of the Beholder – About Identifying Preferred Avatar Designs in Digital Learning %U http://pubs.wi-kassel.de/wp-content/uploads/2019/01/JML_722.pdf %X Gamification focuses on using game-like elements in non-entertainment-based contexts. An example for a game element is an avatar. Although lots of research has focused on analyzing avatars in gamification, little is known about which kind of avatar design users prefer. Especially avatars in gamification that are used as tutors or mentors for learning purposes do not spark the interest of users. Thus, the goal of our paper is to analyze the kinds of avatar designs users of digital learning environments such as learning management systems would prefer. For that purpose, we use a best-worst scaling approach to analyze if the familiarity and shape of avatars determine user preferences in gamification. Our research will contribute to research and practice as it delivers implications about how to design avatars in gamified learning systems. We will enrich theory by getting a better understanding about the general meaning of user-centered avatar designs in gamification.
Janson, A.; & Schöbel, S. (2018): Nudging Privacy in Digital Work Systems – Towards the Development of a Design Theory. In: International Conference on Information Systems (ICIS).
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@inproceedings{ls_leimeister, abstract = {Digitization changes our society, the way we work and the way we generate value in work systems. More precisely, it equally affects how business and employees organize their work. While there is a tremendous innovation potential for businesses such as more flexible and efficient work arrangements, there are also tremendous privacy risks. Such privacy risks especially relate to issues that employees leave data traces in every working step while being oftentimes not aware of their generated data. Employees leave data traces on intranet platforms such as Wikis and on external work tools such as Slack and reveal not only personal information but also company insights. At the same time companies must handle new privacy regulations such as the European General Data Protection Regulation (GDPR) which do not only affect companies in the European countries but also providers of information systems (IS) all around the world that offer their services in Europe. Thus, innovative approaches for considering challenges that exist because of privacy related issues are needed. A promising approach to overcome the aforementioned privacy issues of digital working environments is the application of digital nudges in IS – small design modifications in digital choice environments which guide peoples’ behavior (Weinmann et al. 2016). The nudge theory – originally derived from behavioral economics– is based on the irrational behavior of human beings. A nudge “is any aspect of the choice architecture that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives” (Thaler and Sunstein 2008, p. 6) and is typically applied in offline environments, e.g., to nudge individuals for being organ donors through a default opt-in. By relying on the concept of nudging, individuals in digital work system could be nudged to improve their decisions when disclosing data. This is especially prevalent, since many individuals are not aware about how their data is used. As such, there is a lack of research regarding nudging in context of digital work systems and privacy which should be addressed in a socio-technical research approach. By examining the impact and perception of digital nudges in work systems, we want to shed light on the application, design and effects of nudges to overcome challenges that arise because of privacy related issues. We therefore first examine use cases and requirements for nudging in digital work system under the consideration of users, companies and other stakeholders. Since we draw on a socio-technical view, we incorporate requirements that relate to a legal as well as an ethical perspective for nudging privacy. By this means, we develop a design theory for privacy nudging by an iterative design and evaluation process in the field. The ultimate goal is to improve decisions concerning data disclosure and, secondary, increase by this means trust and acceptance of digital work systems by lowering privacy concerns. By developing a design theory, we contribute to the body of knowledge with a more profound understanding of digital nudging in the context of privacy as well as with prescriptive design knowledge for nudging in digital work systems.}, author = {Janson, Andreas and Schöbel, Sofia}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {u3bpub}, title = {Nudging Privacy in Digital Work Systems – Towards the Development of a Design Theory}, year = 2018 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Schöbel, Sofia %B International Conference on Information Systems (ICIS) %D 2018 %T Nudging Privacy in Digital Work Systems – Towards the Development of a Design Theory %U http://pubs.wi-kassel.de/wp-content/uploads/2018/12/JML_715.pdf %X Digitization changes our society, the way we work and the way we generate value in work systems. More precisely, it equally affects how business and employees organize their work. While there is a tremendous innovation potential for businesses such as more flexible and efficient work arrangements, there are also tremendous privacy risks. Such privacy risks especially relate to issues that employees leave data traces in every working step while being oftentimes not aware of their generated data. Employees leave data traces on intranet platforms such as Wikis and on external work tools such as Slack and reveal not only personal information but also company insights. At the same time companies must handle new privacy regulations such as the European General Data Protection Regulation (GDPR) which do not only affect companies in the European countries but also providers of information systems (IS) all around the world that offer their services in Europe. Thus, innovative approaches for considering challenges that exist because of privacy related issues are needed. A promising approach to overcome the aforementioned privacy issues of digital working environments is the application of digital nudges in IS – small design modifications in digital choice environments which guide peoples’ behavior (Weinmann et al. 2016). The nudge theory – originally derived from behavioral economics– is based on the irrational behavior of human beings. A nudge “is any aspect of the choice architecture that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives” (Thaler and Sunstein 2008, p. 6) and is typically applied in offline environments, e.g., to nudge individuals for being organ donors through a default opt-in. By relying on the concept of nudging, individuals in digital work system could be nudged to improve their decisions when disclosing data. This is especially prevalent, since many individuals are not aware about how their data is used. As such, there is a lack of research regarding nudging in context of digital work systems and privacy which should be addressed in a socio-technical research approach. By examining the impact and perception of digital nudges in work systems, we want to shed light on the application, design and effects of nudges to overcome challenges that arise because of privacy related issues. We therefore first examine use cases and requirements for nudging in digital work system under the consideration of users, companies and other stakeholders. Since we draw on a socio-technical view, we incorporate requirements that relate to a legal as well as an ethical perspective for nudging privacy. By this means, we develop a design theory for privacy nudging by an iterative design and evaluation process in the field. The ultimate goal is to improve decisions concerning data disclosure and, secondary, increase by this means trust and acceptance of digital work systems by lowering privacy concerns. By developing a design theory, we contribute to the body of knowledge with a more profound understanding of digital nudging in the context of privacy as well as with prescriptive design knowledge for nudging in digital work systems.

2017[ to top ]

Ernst, S.-J.; Janson, A.; Peters, C.; & Leimeister, J. M. (2017): Understanding IT-Culture Conflicts to Drive Successful Technochange Projects – a Case Study. In: International Conference on Information Systems (ICIS). Seoul, South Korea.
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@inproceedings{ls_leimeister, address = {Seoul, South Korea}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Peters, Christoph and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ser}, title = {Understanding IT-Culture Conflicts to Drive Successful Technochange Projects – a Case Study}, year = 2017 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Peters, Christoph %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Seoul, South Korea %D 2017 %T Understanding IT-Culture Conflicts to Drive Successful Technochange Projects – a Case Study %U http://pubs.wi-kassel.de/wp-content/uploads/2017/12/JML_673.pdf
Schöbel, S.; Janson, A.; Ernst, S.-J.; & Leimeister, J. M. (2017): How to Gamify a Mobile Learning Application – A Modularization Approach. In: International Conference on Information Systems (ICIS). Seoul, South Korea.
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@inproceedings{ls_leimeister, address = {Seoul, South Korea}, author = {Schöbel, Sofia and Janson, Andreas and Ernst, Sissy-Josefina and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ssc}, title = {How to Gamify a Mobile Learning Application – A Modularization Approach}, year = 2017 }
%0 Conference Paper %1 ls_leimeister %A Schöbel, Sofia %A Janson, Andreas %A Ernst, Sissy-Josefina %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Seoul, South Korea %D 2017 %T How to Gamify a Mobile Learning Application – A Modularization Approach %U http://pubs.wi-kassel.de/wp-content/uploads/2017/09/JML_652.pdf
Janson, A.; Söllner, M.; & Leimeister, J. M. (2017): The Impact of Procedural Scaffolding on Mobile Learning Outcomes. In: Academy of Management Annual Meeting (AOM). Atlanta, Georgia, USA.
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@inproceedings{ls_leimeister, address = {Atlanta, Georgia, USA}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {pub_msö}, title = {The Impact of Procedural Scaffolding on Mobile Learning Outcomes}, year = 2017 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Academy of Management Annual Meeting (AOM) %C Atlanta, Georgia, USA %D 2017 %T The Impact of Procedural Scaffolding on Mobile Learning Outcomes %U http://pubs.wi-kassel.de/wp-content/uploads/2017/06/JML_636.pdf
Janson, A.; & Söllner, M. (2017): How Technology-Enhanced Scaffolding Contributes to Problem-Solving Outcomes in Management Education. In: Academy of Management Annual Meeting (AOM). Atlanta, Georgia, USA.
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@inproceedings{ls_leimeister, address = {Atlanta, Georgia, USA}, author = {Janson, Andreas and Söllner, Matthias}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {pub_msö}, title = {How Technology-Enhanced Scaffolding Contributes to Problem-Solving Outcomes in Management Education}, year = 2017 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %B Academy of Management Annual Meeting (AOM) %C Atlanta, Georgia, USA %D 2017 %T How Technology-Enhanced Scaffolding Contributes to Problem-Solving Outcomes in Management Education %U http://pubs.wi-kassel.de/wp-content/uploads/2017/07/JML_637.pdf
Janson, A.; Peters, C.; & Leimeister, J. M. (2017): The Efficient Provision of Culture-Sensitive Services: A Modularization Approach. In: Sawatani, Y., Spohrer, J., Kwan, S., & Takenaka, T. (Eds.), Serviceology for Smart Service System (pp. 147–157). Tokyo, Japan: Springer.
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@incollection{ls_leimeister, address = {Tokyo, Japan}, author = {Janson, Andreas and Peters, Christoph and Leimeister, Jan Marco}, booktitle = {Serviceology for Smart Service System}, editor = {Sawatani, Y. and Spohrer, J. and Kwan, S. and Takenaka, T.}, keywords = {pub_jml}, pages = {147-157}, publisher = {Springer}, title = {The Efficient Provision of Culture-Sensitive Services: A Modularization Approach}, year = 2017 }
%0 Book Section %1 ls_leimeister %A Janson, Andreas %A Peters, Christoph %A Leimeister, Jan Marco %B Serviceology for Smart Service System %C Tokyo, Japan %D 2017 %E Sawatani, Y. %E Spohrer, J. %E Kwan, S. %E Takenaka, T. %I Springer %P 147-157 %T The Efficient Provision of Culture-Sensitive Services: A Modularization Approach %U https://link.springer.com/chapter/10.1007/978-4-431-56074-6_17
Janson, A.; Söllner, M.; & Leimeister, J. M. (2017): Individual Appropriation of Learning Management Systems – Antecedents and Consequences. In: AIS Transactions on Human-Computer Interaction, Ausgabe/Nummer: 3, Vol. 9, Erscheinungsjahr/Year: 2017. pp. 173–201.
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@article{ls_leimeister, abstract = {IT support in the learning process constitutes a key factor for the success of innovative teaching/learning scenarios. To ensure learning success in innovative teaching/learning scenarios, learners need to faithfully apply learning management systems (LMS). However, we lack theoretical insights into which factors affect whether they do so. To help solve this issue, we first used adaptive structuration theory to identify antecedents and consequences regarding faithful LMS appropriation and embed them into a theoretical model. Second, we conducted a survey study with 173 participants to evaluate the model. The results show that the perceived IT support, interactivity, and the task-technology fit significantly affect the degree to which learners faithfully apply a LMS. Moreover, the results indicate that faithful appropriation is a significant indicator of the learning process satisfaction as well as perceived learning success. The present paper thus theoretically contributes to the scientific discussion concerning technology-mediated learning processes while also making a practical contribution by deriving implications for LMS application.}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, journal = {AIS Transactions on Human-Computer Interaction}, keywords = {pub_msö}, number = 3, pages = {173-201}, title = {Individual Appropriation of Learning Management Systems – Antecedents and Consequences}, volume = 9, year = 2017 }
%0 Journal Article %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %D 2017 %J AIS Transactions on Human-Computer Interaction %N 3 %P 173-201 %T Individual Appropriation of Learning Management Systems – Antecedents and Consequences %U http://pubs.wi-kassel.de/wp-content/uploads/2017/10/JML_658.pdf %V 9 %X IT support in the learning process constitutes a key factor for the success of innovative teaching/learning scenarios. To ensure learning success in innovative teaching/learning scenarios, learners need to faithfully apply learning management systems (LMS). However, we lack theoretical insights into which factors affect whether they do so. To help solve this issue, we first used adaptive structuration theory to identify antecedents and consequences regarding faithful LMS appropriation and embed them into a theoretical model. Second, we conducted a survey study with 173 participants to evaluate the model. The results show that the perceived IT support, interactivity, and the task-technology fit significantly affect the degree to which learners faithfully apply a LMS. Moreover, the results indicate that faithful appropriation is a significant indicator of the learning process satisfaction as well as perceived learning success. The present paper thus theoretically contributes to the scientific discussion concerning technology-mediated learning processes while also making a practical contribution by deriving implications for LMS application.
Ernst, S.-J.; Janson, A.; & Söllner, M. (2017): Mobiles Lernen für China – eine iterative Prototypenentwicklung. In: Wirtschaftsinformatik Konferenz (WI) 2017. St. Gallen, Switzerland.
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@inproceedings{ls_leimeister, address = {St. Gallen, Switzerland}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias}, booktitle = {Wirtschaftsinformatik Konferenz (WI) 2017}, keywords = {pub_ser}, title = {Mobiles Lernen für China – eine iterative Prototypenentwicklung}, year = 2017 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Söllner, Matthias %B Wirtschaftsinformatik Konferenz (WI) 2017 %C St. Gallen, Switzerland %D 2017 %T Mobiles Lernen für China – eine iterative Prototypenentwicklung %U http://pubs.wi-kassel.de/wp-content/uploads/2017/02/JML_610.pdf

2016[ to top ]

Ernst, S.-J.; Janson, A.; Li, M.; Peters, C.; & Söllner, M. (2016): IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China. In: Multikonferenz Wirtschaftsinformatik (MKWI). Ilmenau.
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@inproceedings{ls_leimeister, address = {Ilmenau}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Li, Mahei and Peters, Christoph and Söllner, Matthias}, booktitle = {Multikonferenz Wirtschaftsinformatik (MKWI)}, keywords = {pub_ser}, title = {IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China}, year = 2016 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Li, Mahei %A Peters, Christoph %A Söllner, Matthias %B Multikonferenz Wirtschaftsinformatik (MKWI) %C Ilmenau %D 2016 %T IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China %U http://pubs.wi-kassel.de/wp-content/uploads/2016/07/JML_554.pdf
Janson, A.; Söllner, M.; & Leimeister, J. M. (2016): The Appropriation of Collaborative Learning – Qualitative Insights from a Flipped Classroom. In: Hawaii International Conference on System Sciences (HICSS). Kauai, Hawaii, USA.
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@inproceedings{ls_leimeister, address = {Kauai, Hawaii, USA}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Hawaii International Conference on System Sciences (HICSS)}, keywords = {pub_msö}, title = {The Appropriation of Collaborative Learning – Qualitative Insights from a Flipped Classroom}, year = 2016 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Hawaii International Conference on System Sciences (HICSS) %C Kauai, Hawaii, USA %D 2016 %T The Appropriation of Collaborative Learning – Qualitative Insights from a Flipped Classroom %U http://pubs.wi-kassel.de/wp-content/uploads/2016/03/JML_503.pdf
Janson, A.; Ernst, S.-J.; & Söllner, M. (2016): How Cultural Values Influence the Appropriation of Technology-Mediated Learning. In: European Conference on Information Systems (ECIS). Istanbul, Turkey.
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@inproceedings{ls_leimeister, address = {Istanbul, Turkey}, author = {Janson, Andreas and Ernst, Sissy-Josefina and Söllner, Matthias}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {pub_ser}, title = {How Cultural Values Influence the Appropriation of Technology-Mediated Learning}, year = 2016 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Ernst, Sissy-Josefina %A Söllner, Matthias %B European Conference on Information Systems (ECIS) %C Istanbul, Turkey %D 2016 %T How Cultural Values Influence the Appropriation of Technology-Mediated Learning %U http://pubs.wi-kassel.de/wp-content/uploads/2016/07/JML_557.pdf
Ernst, S.-J.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2016): It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts. In: International Conference on Information Systems (ICIS). Dublin, Ireland.
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@inproceedings{ls_leimeister, address = {Dublin, Ireland}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {science_research}, title = {It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts}, year = 2016 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Dublin, Ireland %D 2016 %T It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts %U http://pubs.wi-kassel.de/wp-content/uploads/2017/03/JML_613.pdf

2015[ to top ]

Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): Towards a Holistic Understanding of Technology-mediated Learning Appropriation. In: International Conference on Information Systems (ICIS). Fort Worth, Texas, USA.
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@inproceedings{ls_leimeister, address = {Fort Worth, Texas, USA}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_msö}, title = {Towards a Holistic Understanding of Technology-mediated Learning Appropriation}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Fort Worth, Texas, USA %D 2015 %T Towards a Holistic Understanding of Technology-mediated Learning Appropriation %U http://pubs.wi-kassel.de/wp-content/uploads/2016/03/JML_502.pdf
Janson, A. (2015): Understanding and Engaging the Appropriation of Technology-mediated Learning – A Theory-driven Design Approach. In: International Conference on Information Systems (ICIS) 2015, Doctoral Consortium. Fort Worth, Texas, USA.
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@inproceedings{ls_leimeister, address = {Fort Worth, Texas, USA}, author = {Janson, Andreas}, booktitle = {International Conference on Information Systems (ICIS) 2015, Doctoral Consortium}, keywords = {pub_aja}, title = {Understanding and Engaging the Appropriation of Technology-mediated Learning – A Theory-driven Design Approach}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %B International Conference on Information Systems (ICIS) 2015, Doctoral Consortium %C Fort Worth, Texas, USA %D 2015 %T Understanding and Engaging the Appropriation of Technology-mediated Learning – A Theory-driven Design Approach %U http://pubs.wi-kassel.de/wp-content/uploads/2016/08/JML_571.pdf
Ernst, S.-J.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): Kulturkonflikte vermeiden – Mobiles Lernen für China. In: Mensch & Computer 2015. Stuttgart, Deutschland.
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@inproceedings{ls_leimeister, address = {Stuttgart, Deutschland}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Mensch & Computer 2015}, keywords = {pub_ser}, title = {Kulturkonflikte vermeiden – Mobiles Lernen für China}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Mensch & Computer 2015 %C Stuttgart, Deutschland %D 2015 %T Kulturkonflikte vermeiden – Mobiles Lernen für China %U http://pubs.wi-kassel.de/wp-content/uploads/2015/12/JML_523.pdf
Janson, A.; Peters, C.; & Leimeister, J. M. (2015): The efficient provision of culture-sensitive services – a modularization approach. In: 3rd International Conference on Serviceology (ICServ 2015). San Jose, CA, USA.
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@inproceedings{ls_leimeister, address = {San Jose, CA, USA}, author = {Janson, Andreas and Peters, Christoph and Leimeister, Jan Marco}, booktitle = {3rd International Conference on Serviceology (ICServ 2015)}, keywords = {pub_jml}, title = {The efficient provision of culture-sensitive services – a modularization approach}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Peters, Christoph %A Leimeister, Jan Marco %B 3rd International Conference on Serviceology (ICServ 2015) %C San Jose, CA, USA %D 2015 %T The efficient provision of culture-sensitive services – a modularization approach %U http://pubs.wi-kassel.de/wp-content/uploads/2015/06/JML_497.pdf
Janson, A.; & Thiel de Gafenco, M. (2015): Engaging the Appropriation of Technology-Mediated Learning Services – A Theory-Driven Design Approach. In: European Conference on Information Systems (ECIS). Münster, Germany.
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@inproceedings{ls_leimeister, address = {Münster, Germany}, author = {Janson, Andreas and Thiel de Gafenco, Marian}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {pub_aja}, title = {Engaging the Appropriation of Technology-Mediated Learning Services – A Theory-Driven Design Approach}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Thiel de Gafenco, Marian %B European Conference on Information Systems (ECIS) %C Münster, Germany %D 2015 %T Engaging the Appropriation of Technology-Mediated Learning Services – A Theory-Driven Design Approach %U http://pubs.wi-kassel.de/wp-content/uploads/2016/08/JML_569.pdf
Oeste, S.; Lehmann, K.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): Redesigning University Large Scale Lectures: How To Activate The Learner. In: Academy of Management Annual Meeting (AOM). Vancouver, BC, Canada.
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@inproceedings{ls_leimeister, address = {Vancouver, BC, Canada}, author = {Oeste, Sarah and Lehmann, Katja and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Academy of Management Annual Meeting (AOM)}, keywords = {pub_soe}, number = 75, title = {Redesigning University Large Scale Lectures: How To Activate The Learner}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Oeste, Sarah %A Lehmann, Katja %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Academy of Management Annual Meeting (AOM) %C Vancouver, BC, Canada %D 2015 %N 75 %T Redesigning University Large Scale Lectures: How To Activate The Learner %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_544.pdf
Lehmann, K.; Oeste, S.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): Flipping the Classroom – IT-unterstützte Lerneraktivierung zur Verbesserung des Lernerfolges einer universitären Massenlehrveranstaltung. In: HMD Praxis der Wirtschaftsinformatik, Ausgabe/Nummer: 1, Vol. 52, Erscheinungsjahr/Year: 2015. pp. 81–95 (DOI: 10.1365/s40702.
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- [ EndNote ]
- [ URL ]
@article{ls_leimeister, author = {Lehmann, Katja and Oeste, Sarah and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, journal = {HMD Praxis der Wirtschaftsinformatik}, keywords = {pub_soe}, number = 1, pages = {81-95 (DOI: 10.1365/s40702-014-0102-4)}, title = {Flipping the Classroom – IT-unterstützte Lerneraktivierung zur Verbesserung des Lernerfolges einer universitären Massenlehrveranstaltung}, volume = 52, year = 2015 }
%0 Journal Article %1 ls_leimeister %A Lehmann, Katja %A Oeste, Sarah %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %D 2015 %J HMD Praxis der Wirtschaftsinformatik %N 1 %P 81-95 (DOI: 10.1365/s40702-014-0102-4) %T Flipping the Classroom – IT-unterstützte Lerneraktivierung zur Verbesserung des Lernerfolges einer universitären Massenlehrveranstaltung %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_520.pdf %V 52
Ernst, S.-J.; Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): When in Rome, do as the Romans do – Overcoming Culture Conflicts in Mobile Learning. In: International Conference on Information Systems (ICIS). Fort Worth, Texas, USA.
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- [ URL ]
@inproceedings{ls_leimeister, address = {Fort Worth, Texas, USA}, author = {Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_ser}, title = {When in Rome, do as the Romans do – Overcoming Culture Conflicts in Mobile Learning}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Ernst, Sissy-Josefina %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Fort Worth, Texas, USA %D 2015 %T When in Rome, do as the Romans do – Overcoming Culture Conflicts in Mobile Learning %U http://pubs.wi-kassel.de/wp-content/uploads/2016/03/JML_501.pdf
Janson, A.; Söllner, M.; & Leimeister, J. M. (2015): Determinanten und Effekte sinngetreuer Nutzung von Learning Management Systemen. In: Wirtschaftsinformatik (WI) Konferenz 2015. Osnabrück, Germany.
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- [ URL ]
@inproceedings{ls_leimeister, address = {Osnabrück, Germany}, author = {Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco}, booktitle = {Wirtschaftsinformatik (WI) Konferenz 2015}, keywords = {unterstütztes_Lernen}, title = {Determinanten und Effekte sinngetreuer Nutzung von Learning Management Systemen}, year = 2015 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Leimeister, Jan Marco %B Wirtschaftsinformatik (WI) Konferenz 2015 %C Osnabrück, Germany %D 2015 %T Determinanten und Effekte sinngetreuer Nutzung von Learning Management Systemen %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_518.pdf

2014[ to top ]

Hammer, N.; Janson, A.; & Leimeister, J. M. (2014): Does culture matter? A qualitative and comparative study on eLearning in Germany and China. In: 27th Bled eConference. Bled, Slovenia.
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@inproceedings{ls_leimeister, address = {Bled, Slovenia}, author = {Hammer, Nadine and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {27th Bled eConference}, keywords = {success}, title = {Does culture matter? A qualitative and comparative study on eLearning in Germany and China}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Hammer, Nadine %A Janson, Andreas %A Leimeister, Jan Marco %B 27th Bled eConference %C Bled, Slovenia %D 2014 %T Does culture matter? A qualitative and comparative study on eLearning in Germany and China %U http://pubs.wi-kassel.de/wp-content/uploads/2014/07/JML_485.pdf
Janson, A.; Peters, C.; & Leimeister, J. M. (2014): Der Weg zur effizienten Bereitstellung kultursensitiver Dienstleistungen - erste Schritte mittels systematischer Modularisierung. In: Dienstleistungsmodellierung 2014. Wien.
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@inproceedings{ls_leimeister, address = {Wien}, author = {Janson, Andreas and Peters, Christoph and Leimeister, Jan Marco}, booktitle = {Dienstleistungsmodellierung 2014}, keywords = {pub_jml}, title = {Der Weg zur effizienten Bereitstellung kultursensitiver Dienstleistungen - erste Schritte mittels systematischer Modularisierung}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Peters, Christoph %A Leimeister, Jan Marco %B Dienstleistungsmodellierung 2014 %C Wien %D 2014 %T Der Weg zur effizienten Bereitstellung kultursensitiver Dienstleistungen - erste Schritte mittels systematischer Modularisierung %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_516.pdf
Bitzer, P.; & Janson, A. (2014): Towards a Holistic Understanding of Technology-Mediated Learning Services - A State-of-the-Art Analysis. In: European Conference on Information Systems (ECIS). Tel Aviv, Israel.
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@inproceedings{ls_Leimeister, address = {Tel Aviv, Israel}, author = {Bitzer, Philipp and Janson, Andreas}, booktitle = {European Conference on Information Systems (ECIS)}, keywords = {pub_pbi}, title = {Towards a Holistic Understanding of Technology-Mediated Learning Services - A State-of-the-Art Analysis}, year = 2014 }
%0 Conference Paper %1 ls_Leimeister %A Bitzer, Philipp %A Janson, Andreas %B European Conference on Information Systems (ECIS) %C Tel Aviv, Israel %D 2014 %T Towards a Holistic Understanding of Technology-Mediated Learning Services - A State-of-the-Art Analysis %U http://pubs.wi-kassel.de/wp-content/uploads/2014/07/JML_475.pdf
Söllner, M.; Janson, A.; Peters, C.; & Leimeister, J. M. (2014): The Impact of the Individual – Relating Cultural Differences to the Appropriation Process of Technology-mediated Learning Services. In: Annual AIS SIG Services Pre-ICIS Workshop 2014. Auckland, New Zealand.
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@inproceedings{ls_leimeister, address = {Auckland, New Zealand}, author = {Söllner, Matthias and Janson, Andreas and Peters, Christoph and Leimeister, Jan Marco}, booktitle = {Annual AIS SIG Services Pre-ICIS Workshop 2014}, keywords = {pub_msö}, title = {The Impact of the Individual – Relating Cultural Differences to the Appropriation Process of Technology-mediated Learning Services}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Söllner, Matthias %A Janson, Andreas %A Peters, Christoph %A Leimeister, Jan Marco %B Annual AIS SIG Services Pre-ICIS Workshop 2014 %C Auckland, New Zealand %D 2014 %T The Impact of the Individual – Relating Cultural Differences to the Appropriation Process of Technology-mediated Learning Services %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_528.pdf
Janson, A.; Söllner, M.; Bitzer, P.; & Leimeister, J. M. (2014): Examining the Effect of Common Method Variance in Technology-mediated Learning Research. In: First AIS-Journals Joint Author Workshop (Pre-ECIS 14 Workshop). Tel Aviv, Israel.
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@inproceedings{ls_leimeister, address = {Tel Aviv, Israel}, author = {Janson, Andreas and Söllner, Matthias and Bitzer, Philipp and Leimeister, Jan Marco}, booktitle = {First AIS-Journals Joint Author Workshop (Pre-ECIS 14 Workshop)}, keywords = {pub_pbi}, title = {Examining the Effect of Common Method Variance in Technology-mediated Learning Research}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Bitzer, Philipp %A Leimeister, Jan Marco %B First AIS-Journals Joint Author Workshop (Pre-ECIS 14 Workshop) %C Tel Aviv, Israel %D 2014 %T Examining the Effect of Common Method Variance in Technology-mediated Learning Research %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_503.pdf
Janson, A.; Ernst, S.-J.; Lehmann, K.; & Leimeister, J. M. (2014): Creating Awareness and Reflection in a Large-Scale IS Lecture – The Application of a Peer Assessment in a Flipped Classroom Scenario. In: 4th Workshop on Awareness and Reflection in Technology-Enhanced Learning (ARTEL 2014) to be held in the context of EC-TEL 2014. Graz, Austria.
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@inproceedings{ls_leimeister, address = {Graz, Austria}, author = {Janson, Andreas and Ernst, Sissy-Josefina and Lehmann, Katja and Leimeister, Jan Marco}, booktitle = {4th Workshop on Awareness and Reflection in Technology-Enhanced Learning (ARTEL 2014) to be held in the context of EC-TEL 2014}, keywords = {pub_ser}, title = {Creating Awareness and Reflection in a Large-Scale IS Lecture – The Application of a Peer Assessment in a Flipped Classroom Scenario}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Ernst, Sissy-Josefina %A Lehmann, Katja %A Leimeister, Jan Marco %B 4th Workshop on Awareness and Reflection in Technology-Enhanced Learning (ARTEL 2014) to be held in the context of EC-TEL 2014 %C Graz, Austria %D 2014 %T Creating Awareness and Reflection in a Large-Scale IS Lecture – The Application of a Peer Assessment in a Flipped Classroom Scenario %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_514.pdf
Janson, A.; Söllner, M.; Bitzer, P.; & Leimeister, J. M. (2014): Examining the Effect of Different Measurements of Learning Success in Technology-mediated Learning Research. In: International Conference on Information Systems (ICIS). Auckland, New Zealand.
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- [ EndNote ]
- [ URL ]
@inproceedings{ls_leimeister, address = {Auckland, New Zealand}, author = {Janson, Andreas and Söllner, Matthias and Bitzer, Philipp and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_pbi}, title = {Examining the Effect of Different Measurements of Learning Success in Technology-mediated Learning Research}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Söllner, Matthias %A Bitzer, Philipp %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Auckland, New Zealand %D 2014 %T Examining the Effect of Different Measurements of Learning Success in Technology-mediated Learning Research %U http://pubs.wi-kassel.de/wp-content/uploads/2016/03/JML_536.pdf
Oeste, S.; Lehmann, K.; Janson, A.; & Leimeister, J. M. (2014): Flipping the IS Classroom – Theory-Driven Design for Large-Scale Lectures. In: International Conference on Information Systems (ICIS). Auckland, New Zealand.
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- [ EndNote ]
- [ URL ]
@inproceedings{ls_leimeister, address = {Auckland, New Zealand}, author = {Oeste, Sarah and Lehmann, Katja and Janson, Andreas and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_soe}, title = {Flipping the IS Classroom – Theory-Driven Design for Large-Scale Lectures}, year = 2014 }
%0 Conference Paper %1 ls_leimeister %A Oeste, Sarah %A Lehmann, Katja %A Janson, Andreas %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Auckland, New Zealand %D 2014 %T Flipping the IS Classroom – Theory-Driven Design for Large-Scale Lectures %U http://pubs.wi-kassel.de/wp-content/uploads/2015/04/JML_521.pdf

2013[ to top ]

Janson, A.; Hoffmann, A.; Hoffmann, H.; & Leimeister, J. M. (2013): How Customers Trust Mobile Marketing Applications. In: International Conference on Information Systems (ICIS). Milano, Italy.
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- [ URL ]
@inproceedings{ls_leimeister, address = {Milano, Italy}, author = {Janson, Andreas and Hoffmann, Axel and Hoffmann, Holger and Leimeister, Jan Marco}, booktitle = {International Conference on Information Systems (ICIS)}, keywords = {pub_jml}, title = {How Customers Trust Mobile Marketing Applications}, year = 2013 }
%0 Conference Paper %1 ls_leimeister %A Janson, Andreas %A Hoffmann, Axel %A Hoffmann, Holger %A Leimeister, Jan Marco %B International Conference on Information Systems (ICIS) %C Milano, Italy %D 2013 %T How Customers Trust Mobile Marketing Applications %U http://pubs.wi-kassel.de/wp-content/uploads/2013/10/JML_446.pdf

Dr. rer. pol. An­dre­as Jan­son

Forschungsgruppenleiter Gastwissenschaftler und Lehrbeauftragter

Lebenslauf

Publikationen

Dr. rer. pol. Andreas Janson