Access for external users (without Uniaccount)

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RocketChat accounts for external persons without a UniAccount (e.g. for external project partners) can be applied for as employees of the University of Kassel via Identity Management.

Requesting access for external persons - instructions for university employees

First go to Identity Management and log in with your Uniaccount <ukxxxxxxxx> and the corresponding password.

Then select "Request access" and click on "Rocket.chat for external persons".

Required actions on the side of the university employee

You can apply for Rocket Chat accounts for external persons via identity management if you are an employee.

To do this, go to https://www.uni-kassel.de/go/userapp

Select "Request access" and then "Rocket.chat for external persons".

Now enter the name, e-mail address and date of birth of the external person. This information will be required later for registration.

Once all entries have been made, click on "Submit".

Now enter the name of the external person, their e-mail address and their birthday.

The first name, surname and birthday will be required later by the external person in order to complete the registration.

Once you have made the entries, click on "Submit".

The request must now be approved by an approver in ITS.

Once the external person has activated their account and logged in to Rocket.Chat, you can add them to the relevant teams and channels.

As an external person, you will receive an e-mail to the address provided by the applicant.

How to activate your access - information for external persons

First, click on the link in the e-mail to activate your account.

Required actions on the external side

As an external person, you will receive an e-mail to the e-mail address specified by the applicant.

Enter your details and the activation code sent to you and click on "Activate".

After clicking on the link you can activate your account.

If your registration is successful, you will see a confirmation window. You will then be asked to change your password.

Optionally, you can enter a mobile phone number for resetting your password in the next window.

Now enter your data and the activation code sent to you and then click on "Activate".

If the registration is successful, you will receive the following window:

You must then change the password.

In the next window, you can enter a mobile phone number to reset the password.

Finish the entry with Next.

You can now log in to Rocket Chat with the new user.

Now log in with the person who requested the external account for you. Once you have logged in to Rocket Chat, you will be visible and can be added to the relevant teams or channels by a team administrator.