Voicemail via web interface
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Contents
General operation
Please call up the following page<https://voice.its.uni-kassel.de> via your Internet browser. You are now on the personal communication assistant page of Cisco.
General operation
Please log in with your UniAccount <ukxxxxxx> and the corresponding password. An "Applications" page will open.
- You can change and access various settings via the Messaging Assistant.
- You can listen to voicemails via the web inbox.
Listen to voicemail via the web inbox
You can also listen to your voicemails via your computer. The advantage of this is that you do not have to listen through all voicemails, but can listen to specific voicemails.
To do this, click on the "Web Inbox" button once you have successfully logged in.
Click on "Messages" and "Inbox" to see a list of all recorded messages.
You can see at a glance who called you, at what time and on which telephone number. You can listen to the message by clicking on the arrow.
If you click on a message, several selection options will appear below it. You can select the following:
- Reply to the message
- Reply to all
- Forward
- Mark as unread
- Delete
by clicking on it.
Change voicemail settings
Click on "Messaging Assistant" on the start page.
Greetings
Click on "Greetings" in the menu bar to open a list of "Show greetings". Select these by clicking on them.
You will receive an overview of greeting texts. Under "Manage greetings" you can choose between the languages "German" or "English".
The standard greeting text is stored as the default greeting. You can also adapt this to your requirements. To do this, please click on Standard.
Standard greeting text: You have a choice between
- Personal greeting: You must use your telephone to discuss this. You will find instructions under Setting up voicemail on the device.
- Standard greeting: Only your surname and first name will be announced by a computer voice.
- None: No surname and first name will be announced, but you will be asked to leave a message immediately after the signal tone if you wish to do so.
Once you have made the appropriate setting, please click on "Save" and the settings will be applied. In the standard setting, the caller can leave a message after the signal tone.
Alternative greeting text: You have a choice between
- Personal greeting: You must use your telephone to discuss this. You will find instructions under Set up voicemail on the device.
- Standard greeting: Only your surname and first name will be announced by a computer voice.
- None: No surname and first name will be announced, but you will be asked to leave a message immediately after the signal tone if you wish to do so.
Once you have made the appropriate setting, please click on "Save" and the settings will be applied. Unlike the default setting, you cannot leave a message after the signal tone.
If you would like to select a different greeting text, proceed in the same way as for the standard or alternative greeting.
The use of other greeting texts (busy, internal, closed, public holiday) apart from the standard greeting must be activated by the ITS beforehand. Please contact the ITS with a request to activate the greeting texts.
Reset PIN
Click on "Passwords" in the menu bar: A list will open in which you can click on "Change PIN".
You can enter a new PIN here if you have forgotten the old PIN. Then confirm the new PIN again and click on "Save". Your data has been transferred accordingly.
