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New publication in Information Systems Frontiers
The paper "Effects of Explanations in Human-AI Interaction: A Systematic Review and Framework for Future Research on…31st WISIC doctoral seminar at the University of St. Gallen
The 31st Doctoral Seminar on IT, Service, Innovation and Collaboration (WISIC) took place at the University of St.…Chirag Singal wins special prize at Hackathon Kassel
On the weekend of April 25-26, 2026, a hackathon took place in Kassel under the motto "Challenge ZUGANG". The aim of the…Successful disputation by Sven Klee
On April 28, 2026, Sven Klee successfully defended his dissertation entitled "Improving Data-driven Management of…Project kickoff of KIDaS (AI-supported data platform for social services)
The joint project KIDaS (AI-supported data platform for social services) started at the beginning of 2026. The kick-off…Two doctoral positions available
In the Department of Economics, Institute of Economics - Department of Information Systems (Prof. Dr. Jan Marco…The Annual Report 2025 is online!
The annual report 2025 of the Department of Information Systems is now available. It provides exciting insights into…Jan Marco Leimeister as a guest on SWR Kultur's knowledge format "Impuls"
In the March 16 edition of the knowledge format "Impuls", Jan Marco Leimeister talks about the betting business and the…GenAI in customer service: Publication in the Journal of Service Research shows how generative AI is changing service processes for the long term
The paper "GenAI Infused Service Delivery: Micro Level Augmentation Patterns at the Service Frontline" by Philipp…Aloha 59th Hawaii International Conference on System Sciences (HICSS)
The 59th Hawaii International Conference on System Sciences (HICSS) took place on Maui, Hawaii, from January 6 to 9,…