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Jan Marco Leimeister as a guest on SWR Kultur's knowledge format "Impuls"
In the March 16 edition of the knowledge format "Impuls", Jan Marco Leimeister talks about the betting business and the…GenAI in customer service: Publication in the Journal of Service Research shows how generative AI is changing service processes for the long term
The paper "GenAI Infused Service Delivery: Micro Level Augmentation Patterns at the Service Frontline" by Philipp…Aloha 59th Hawaii International Conference on System Sciences (HICSS)
The 59th Hawaii International Conference on System Sciences (HICSS) took place on Maui, Hawaii, from January 6 to 9,…The Information Systems team wishes you a Merry Christmas and a good start to 2026!
Participation in the ICIS 2025 in Nashville
Under the motto "Achieving Digital Integration in the Age of AI", the International Conference on Information Systems…Christmas party of the department
On December 3, 2025, this year's Christmas party of the Department of Information Systems took place in the restaurant…30th doctoral seminar in St. Ottilien
The 30th Doctoral Seminar on IT, Service, Innovation and Collaboration (WISIC) took place as an off-site event in St.…Article published in MIS Quarterly Executive
The paper entitled "How Siemens Empowered Workforce Re- and Upskilling Through Digital Learning" addresses the topic of…Newly published: 14th edition of the textbook "Introduction to Information Systems"
The proven textbook "Einführung in die Wirtschaftsinformatik" has been published in its 14th edition. It offers a…Socially responsible digitalization: ITeG celebrates its 20th anniversary
On Wednesday, October 8, 2025, the Scientific Center for Information Technology Design (ITeG ) celebrated its 20th…