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11/23/2020

Contribution by Stefanie Arz and Prof. Dr. Andreas Mann on the topic of "Personality-based personalization of service apps" in the anthology "Automatisierung und Personalisierung von Dientsleistungen".

New article by Stefanie Arz and Prof. Dr. Andreas Mann on the topic of"Personality-based Personalization of Service Apps" in the anthology"Automation and Personalization of Services" (edited by Prof. Dr. Dr. h.c. mult. Manfred Bruhn and Prof. Dr. Karsten Hadwich).