Oops, we did it again. - Another GQW Best Paper Award for the field of quality and process management

The annual conference of the Gesellschaft für Qualitätswissenschaft e.V. (GQW) took place on October 2, 2020. Scientists from all over Germany exchanged views on the main topic of this year's conference "Quality Management in the 20s - Trends and Perspectives". Under the direction of Koblenz University of Applied Sciences, this year's conference was held virtually due to corona protection measures, but this did not detract from the professional exchange.

In addition to the presentation and discussion of research results and practical experience in the field of quality science, all scientific publications are subjected to a review process at the GQW conference in the interests of good quality. Each year, the best publication is honored with the Best Paper Award.

Following the GQW Best Paper Awards in 2012 ("Interdisciplinary approach to predicting and reducing human error probabilities in manual assembly"), 2016 ("Tolerance management in car body construction") and 2018 ("Investigation of variant-causing technical component requirements and evaluation of the consequences of omission"), this year's award once again went to Kassel.

The authors Lena Stubbemann and Prof. Robert Refflinghaus from the Department of Quality and Process Management at the University of Kassel and Prof. Thies Pfeiffer from the Chair of Human-Machine Interaction at the Emden Leer University of Applied Sciences were recognized for their joint contribution "Eye-Tracking for Customer Requirement Validation in the Product Development Process - On the Way to Quality-Optimized Customer Co-Creation".