The Journal of Management Information Systems (JMIS) website published the article"Anatomy of Successful Business Models for Complex Services: Insights from the Telemedicine Field" by Christoph Peters, Ivo Blohm and Jan Marco Leimeister. JMIS is one of the leading international journals in business informatics (JOURQUAL ranking: A). The article has been published as Open Access and is therefore freely available. Below you will find the link to the full text as well as the abstract of the article. 

Link: http://dx.doi.org/10.1080/07421222.2015.1095034

Abstract: 

Telemedicine services may improve the quality of life of individuals while also reducing the costs of service provisioning. They represent an important but as yet understudied type of complex services that integrates many stakeholders acting in service value networks. These complex services typically comprise a combination of information technology (IT) services and highly person-oriented, non-IT services, and are characterized by long service delivery periods. In such an environment, it is particularly difficult to generate successful and sustainable business models, which are necessary for the widespread provision of telemedicine services. Following a design research approach, we develop and evaluate the CompBizMod framework, a morphological box allowing for: (1) the analysis, description, and classification of telemedicine business models, (2) the identification of white spots for future business opportunities, (3) and the identification of patterns for successful business models. We contribute to the literature by presenting a specific business model framework and identifying three business model patterns in the telemedicine industry. We exhibit how business models for complex services can be decomposed into their constituent elements and present an easy and replicable approach for identifying business model patterns in a given industry.