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02/04/2021

Paper on corruption and trust rebuilding published

Together with co-authors Daniel Geiger and Michael S. Aßländer, Professor Eberl has published an essay on rebuilding trust . The paper has been published in Organization Studies, one of the most renowned management journals worldwide (journal ranking according to Jourqual 3: A).

Abstract: "This paper investigates how an organization attempts to repair trust after organizational-level integrity violations by examining the influence of organizational rules on trust repair. We reconstruct the prominent corruption case of Siemens AG, which has faced the greatest bribery scandal in the history of German business. Our findings suggest that tightening organizational rules is an appropriate signal of trustworthiness for external stakeholders to demonstrate that the organization seriously intends to prevent integrity violations in the future. However, such rule adjustments were the source of dissatisfaction among employees since the new rules were difficult to implement in practice. We argue that these different impacts of organizational rules result from their inherent paradoxical nature. To address this problem, we suggest managing an effective interplay between formal and informal rules."