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01/17/2024 | Information on

Hessenbox: Client 17.3.100 or newer required/problems with Android 14

@IT Service Center

With immediate effect, the Hessenbox can only be used with a PC client that has at least version 17.3.100. Users of a UKC computer are not affected as they have already been updated to Hessenbox client version 20. Access via web browser is not affected by the changes.

 

Smartphone users are currently experiencing connection problems if they are using the latest Android version 14. We are working on fixing the bug. In the meantime, we recommend switching to the web browser to access the Hessenbox from a mobile Android smartphone.