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05/05/2020

JMIS paper by David Durward, Ivo Blohm and Jan Marco Leimeister published

An article by David Durward, Ivo Blohm and Jan Marco Leimeister was recently published in the renowned "Journal of Management Information Systems"(JMIS). It is entitled "The Nature of Crowd Work and its Effects on Individuals' Work Perception" and deals with the perceived satisfaction with crowd work and the question of how perceived task characteristics and financial compensation jointly influence desirable working conditions for crowd workers in the context of this new form of work organization.

JMIS is one of the eight leading international journals in the field of information systems ("Senior Scholar Basket of Journals") and is an "A-journal" according to the VHB-JOURQUAL 3 ranking. It is also one of the prestigious journals included in the Financial Times 50, which are used for the international business school rankings of this institution.

Here is the abstract of this paper:

Crowd work reflects a new form of gainful employment on the Internet. We study how the nature of the tasks being performed and financial compensation jointly shape work perceptions of crowdworkers in order to better understand the changing modes and patterns of digital work. Surveying individuals on 23 German crowd working platforms, this work is the first to add a multi-platform perspective on perceived working conditions in crowd work. We show that crowd workers need rather high levels of financial compensation before task characteristics become relevant for shaping favorable perceptions of working conditions. We explain these results by considering financial compensation as an informational cue indicating the appreciation of working effort that is internalized by well-paid crowd workers. Resulting boundary conditions for task design are discussed. These results help us understand when and under what conditions crowd work can be regarded as a fulfilling type of employment in highly developed countries.

Further information and the full article can be found here.