Organize emails

The content on this page was translated automatically.

Save and delete e-mails/attachments (Windows)

If you want to delete an e-mail from your mailbox, you can either go via the start menu bar (you must have selected the corresponding message with a click) or directly via the overview in the middle column.

You have the option of removing attachments (.pdf /.jpg /.doc /etc.) from your e-mail, e.g. to save disk space. To do this, please go to the message view, which is located on the right-hand side. Next to each attachment you can open a drop-down menu in which you have the option of either saving the attachments on your computer, removing the attachments, copying them, etc.

Please note that you cannot restore attachments once you have removed them!

Save and delete e-mails/attachments (web access)

If you want to delete an email from your mailbox, select it and then click on "Delete" in the top menu bar. Alternatively, you can move the mouse over a message in the overview and click on the "trash can icon".

Web access: Save attachments

To save an attachment on your computer, click on the "Download" button under the respective attachment.

Web access: Add attachments

If you would like to attach a file to your e-mail, click on the button with the paper clip symbol below the text window and then select the desired file on your computer. If you would like to integrate an image directly into the email text, click on the image icon to the right of the paperclip icon.

Organize e-mails and create folders (Windows)

You can create your own folders, which then appear in the left-hand column, to sort your emails according to the filter rules you have set.

To do this, open "Folder" in the menu bar and click on "New folder".

A dialog box then opens in which you enter the title, item type (do you want to manage calendar data, emails, etc.?) and location (where should the folder be located in the left-hand column?).

Confirm the process by clicking on "OK".

You can apply changes retrospectively by right-clicking with the mouse pointer over the relevant folder. In the menu that appears, you can select which configurations you would like to make.

If you want to set up a filter rule for the created folder, refer to"Create simple / advanced rules" in the next section.

Organize emails and create folders (web access)

To organize your emails clearly, you can manage them in folders. You can create a new folder by right-clicking on your "Account name" and then clicking on the "Create folder" button.

Now enter a folder name in the text field and confirm your entry with the Enter key.

Once you have created a folder, you can drag and drop emails from your mailboxes and existing folders into your new folder.

Create search folders and favorites (Windows)

To save search settings permanently, you can create a search folder under "Folder" in the top menu bar under "New search folder".

Once you have clicked on the icon, you can define the restrictions for your search folder. Some preset variants are displayed that you can use for this purpose.

To create a folder that meets your specific criteria, please scroll to the bottom of the list and select "Create custom search folder".

Give the folder a name and then click on "Criteria" to define the filter rules for your search folder. Then confirm all the steps you have taken to create a search folder.

You will find the folder you have created in the left-hand column of the email account for which you have created the folder.

Favorites

You can see the favorites list in the left-hand column above your email accounts. You can add folders to this list by clicking on the folder in question and then clicking on "Show in favorites" under "Folders" in the menu bar.

The selected folder should then be displayed under "Favorites".

Search Outlook folder (Windows)

Click on the search bar which is located above the middle column of your mailbox. Another "Search" tab will then open directly next to "View".

Under "Search" in the top menu bar, you can search for specific messages in all or selected folders.

Under "Restrict" you can also specify whether you only want to search for specific senders, messages with attachments, a specific subject or category, etc.

Your searches are also saved and can be viewed and retrieved later under "Recent searches".

However, only the search settings from the recent past are saved, not the results! To save certain search queries permanently, please go to "Search folders and favorites" and follow the instructions (previous section).

To end the search, simply click on "End search" in your menu to return to your mailbox.

Search Outlook folders (web access)

If you have problems finding a message, you can use the search function to search your mailboxes and folders by entering your search term in the search field above your mailboxes. After you have confirmed your entry with the Enter key, all search hits will be displayed in a list in the middle column.

If you would like to refine your search, you can set further search options below the search window after you have confirmed your search query.

Move, copy and restore emails

Please select the message you wish to move. Under the "Start menu", click on "Move" and then select the target folder.

Alternatively, you can also right-click on a message in the email overview. A menu window will then open and you can select an action.

If you have deleted an e-mail by mistake, you can simply search for the e-mail in your "Deleted folder", mark it and move it back to your inbox or another folder of your choice.