FAQ & Tips - Zoom

Information on accessibility in Zoom can be found directly on the official Zoom website [external].

If the planned meetings are not displayed in the correct calendar (e.g. Google Calendar instead of Outlook), this can be adjusted in the meeting planning:

• To do this, scroll down in the planning window and select the desired calendar application in the calendar category

If Zoom prompts you to sign in with your Google account, this means that the Google calendar was selected instead of the Outlook calendar when the meeting was planned.

To do this, enter the Outlook calendar instead of the Google calendar in the calendar settings in Zoom.

The first step is for the person on whose behalf the meeting is to be scheduled to log in to Zoom. Then click on "Settings" on the left-hand side. Under "Other" you will find the item "Assign authorizations".

To do this, go to "Settings" in the top right-hand corner of Zoom. The clickable field "View more settings" will then be displayed at the bottom. After clicking on it, you will be redirected to a website.

Now navigate to "In Meeting (Basics)" under "Settings".

The option "Deactivate desktop/screen sharing for users" must be switched off. The entire screen can then be shown in a newly created meeting.

With the changeover to the Hessian model, both dial-in by telephone and the creation of surveys are no longer available. Due to the activated end-to-end encryption, this is no longer possible.

You can find more information on this under Changes due to the "Hessian model".

Breakout sessions can now be created again in Zoom, even if end-to-end encryption is activated. Previously this was not possible, but Zoom has now retrofitted this feature. This means that you can now easily use smaller group rooms within a meeting while maintaining the highest level of security through end-to-end encryption.

To change your display name for Zoom, go to identity management (user app) and log in with your university account details.

• There, click on the start page element Request access.
• Then click on Manage access to Zoom under Services.
• Enter the display name of your choice in the Your display name field.
• Finally, click on Send to save the settings.

You can find more information on this under Anonymous meeting participation.

If it is reported that no speaker or microphone is recognized when connecting to a Zoom meeting, it is first necessary to check whether the devices are recognized in Windows.

To do this, search for "Audio devices" in the search bar and check under "Manage audio devices" whether speakers/headphones and microphone are connected. Alternatively, a small red "X" is displayed at the bottom right of the taskbar if no speaker is detected. If the audio devices are not recognized in Windows either, check the plug connection and try another device if necessary.

If the audio devices are recognized in Windows and work, check whether the correct audio device is selected in Zoom.

Yes, this is possible, but it is necessary to use the "Alternative moderator" function.

An alternative moderator can be helpful if you are being represented at a meeting or are organizing a meeting together with others.

The creator of the event can claim the host role in the event, even if an alternative moderator has opened the event and is therefore initially assigned the role of host. In addition, the alternative moderator automatically receives a co-host role.

You can find information on this under Alternative moderators.

For data protection reasons, it is not possible to join a meeting via the browser. If no Zoom client is available on your device, it will be downloaded automatically after you enter the meeting ID at https://uni-kassel.zoom-x.de. You can then join the meeting via the client.