FAQ - Confluence

Confluence is a wiki. It is used for central storage and administration. Collaborative functions allow users to work together on content.

A wiki is a website whose content you can not only read, but also edit and change directly. Research can thus be collected and documented.

Areas are the way in which Confluence organizes content into meaningful categories. You can create content in them and collaborate with others.

In addition to collaborative spaces, Confluence also has personal spaces. Each Confluence user can set up a personal space that they can keep private or make public. If the person makes the area public, others can also view and edit the personal area.

As an area admin, you can manage users, groups and authorizations. For example, you can add users to your area and assign them additional rights.

You can find an explanation under Manage members.

If you receive the following error message, even though you have been added to the area by the admin of an area and you have entered everything correctly, the IDM and Confluence must be synchronized manually by ITS. Please write a ticket to the IT service desk with the subject "Collaboration/DMS".

It can take up to an hour before a person who has been added to an IDM group can also use the Confluence area. If you have just been added, try again at a later time.

Please check first whether you are logged in. If you are logged in, a corresponding profile icon will be displayed at the top right, otherwise you will see the "Log in" tile.

If you are logged in, please click on "Area directory" under "Areas" and check whether the corresponding area is displayed there. If this is not the case, you probably do not have the appropriate authorization. Please contact the relevant area administrator.