Confluence (knowledge management / collaboration)

Confluence is a wiki for documentation, collaboration and knowledge management. Thanks to its collaborative functions, several users can work on content at the same time. It supports teams in collecting, organizing and documenting knowledge and working together on projects. Non-external users can also be authorized with an individual account.

The service is aimed at all employees of the University of Kassel. External persons can be integrated via special IDM accounts, which are requested and managed by an account administrator.

The IT Service Center (ITS) of the University of Kassel is responsible for the provision, maintenance and support of Confluence.

Confluence is a wiki system that enables the central storage and management of content. Collaborative functions allow several users to work simultaneously on content in Confluence, such as articles or pages that are created and edited in a wiki format. Confluence is not a document storage or management system, but an interactive wiki system that allows content to be created, edited and discussed.

Access to Confluence areas is controlled centrally via IDM groups.

SharePoint is a collaboration platform that can alternatively be used for the joint processing, documentation and organization of tasks. It also offers functions for file storage and management, currently with a supported file size of up to 250 MB.

• Central storage and management of content.

• Simultaneous editing of documents by several users.

• Creation of areas for organizing content.

Example 1: A department creates a Confluence area to document internal processes and make them accessible to employees.

Example 2: A project team uses Confluence to work together on a research project, collect information and document results.

Internet connection, web browser: current version of Chrome, Firefox, Safari or Edge

Access to Confluence areas is controlled centrally via IDM groups, which are generated automatically when an area is created. The respective area admins (requesters) are responsible for adding or removing members in these groups, which is done via IDM.

To be able to use Confluence for the first time, it is necessary to create a new area. To do this, please use the form for requesting a new area.

The person responsible for the area is responsible for assigning authorizations. As soon as these have been granted, you can log in with your UniAccount.

No training courses are currently offered.

Confluence is operated in compliance with data protection regulations and fulfills the requirements of the University of Kassel. It is used via the UniAccount and no personal data is passed on without consent.

The use of Confluence is subject to the IT usage guidelines of the University of Kassel. Licenses and access rights are managed centrally via ITS.