Installation

Since the end of March 2025, the copiers have been switched from Ricoh to Triumph Adler. This means that you need to update the QPilot client. On the following pages you will find the current client for Windows, Linux and Mac.

If a version of the QPilot client is already installed, you must uninstall it first! The uninstallation must be started by right-clicking as an administrator or as a logged-in administrator. Otherwise, residues may remain or the printers may not be removed correctly. To be on the safe side, the PC should then be restarted.

Some of the following information is based on user reports, as there is not always time to test every detail under every operating system (or Linux distribution). Therefore, this information is without guarantee.

Windows 10 and 11 (64-bit version)

Mac OS X

Linux

Visible results of a successful installation are two newly set up printers (QPilot printer color + bw) and a grey "Q" in the right taskbar.
The information "Pages", "Copies", "Price", "Color" are unfortunately not reliable due to driver problems, please ignore them.

The following command line options are available for this:

/verysilent : Dialogs are suppressed (with the exception of the Windows logo test warning).
/tasks="" : No printers are installed.
/norestart : A sometimes occurring system restart is suppressed.