Group mailboxes

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What is a group mailbox?

A group mailbox enables several people to work together in an e-mail mailbox set up specifically for this purpose.

This mailbox is not the private mailbox of an individual person and is created when the application is made. The person making the request can then authorize other people to access the mailbox and can subsequently change the mailbox's e-mail address.

All persons authorized for the mailbox can work simultaneously and equally within the mailbox.

What use cases are there for a group mailbox?

A group mailbox is useful if it is important that several people can edit the emails and the emails should not be mixed with the messages in your primary account mailbox.

Typical use cases are, for example, secretarial mailboxes, jointly processed support mailboxes or mailboxes that are processed by frequently changing people (e.g. support staff).

How do I request a group mailbox?

Employees (not HiWis) can apply for a group mailbox via the IDM. Please follow the instructions under Requesting a group mailbox.

Please note that the mailbox has a generic e-mail address after creation (e.g. smx01234@uni-kassel.de). Please give the mailbox a speaking e-mail address and set this as preferred. To do this, follow these instructions.

Adding other people who should have access to the mailbox works in the same way.

How do I access a group mailbox?

You can open a group mailbox for which you are authorized both in the web interface (OWA) and in an e-mail client (Outlook, Thunderbird, etc.).

Please follow the corresponding instructions.