Outlook setup on UniKasselClients (UKC's)
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Contents
All Uni Kassel Clients (UKCs) are provided with a carefully affixed label from the IT Service Center. This label contains important information such as the model designation, the device name, the MAC address, the date of purchase and the warranty end date. This data makes it easier to identify the device and enables quick access to relevant information, especially for support inquiries. Further information on this can be found under UniKasselClient.
If you have a UKC with Windows 11, Outlook 2024 is installed on your device. If you still have a UKC with Windows 10, Outlook 2016 is installed. The initial setup of both versions is simplified by the use of group policies.
Outlook 2016
Initial setup
Start the client.
In the following window, the fields "Your name" and "E-mail address" should already be filled in.
Click on "Next".
Outlook is then configured. A message appears stating that Outlook must be restarted. Click on "OK" here.
If Outlook does not close automatically, close Outlook if necessary and open it again. Your mailbox will now be synchronized. The process may take a few minutes.
Next, adjust the account settings. To do this, go to "File", select "Account settings" and click on "Account settings" again in the drop-down menu.
Select your account and click on "Change...". Then drag the "Email in offline mode" slider all the way to the right towards "All". Finally, click on "More settings...".
Remove the checkmark next to "Download shared folders". Finally, confirm all open windows and restart Outlook.
Adding further accounts
Simply enter the e-mail address in the following window. You can leave the fields "Your name" and "Password" blank. Then click on "Next".
If this is a secondary account, a corresponding login window will then appear.
Click on "More options" and then on "Use another account". In the "User name" field, enter <ITS\> followed by the name of the secondary account and the corresponding password.
If it is a group mailbox, this window does not appear as long as you have the corresponding authorization for the group mailbox.
Outlook must then be restarted.
If the integration of the mailbox fails, please contact the IT service desk.
Outlook 2024
Initial setup
Start Outlook 2024 on your UKC.
A window will open. Your university email address should already be entered here.
Click on "Connect".
A message will appear in the following window stating that your account has been successfully added. Further down in the window, you can add another mailbox if necessary (for example from a secondary account or a group mailbox).
Please uncheck the box "Set up Outlook Mobile on my phone too". The Outlook app for the smartphone is no longer supported for the university email mailbox.
Click on "Process completed" to finish.
Please restart Outlook now. Your mailbox will now be synchronized. This process may take a few minutes.
A window opens with the Outlook account settings. Select your account so that it is highlighted in blue and click on "Change...".
Adding further accounts
To add further accounts, click on "File" and then on "Add account".

A new window opens in which you enter the e-mail address of the mailbox that you would like to add. Then click on "Connect".
The following window will show you that the account has been successfully added. Please click on "Process completed" and restart Outlook.
If this is a secondary account, a corresponding login window will appear.
Enter <its-ad\> followed by the name of the secondary account in the "User name" field and the corresponding password in the "Password" field.
If it is a group mailbox, the login window does not appear as long as you have the corresponding authorization for the group mailbox.
After successful login, Outlook will synchronize the mailbox. This process may take a few minutes.
Go-Link of this page: https://www.uni-kassel.de/go/ukc-outlook














