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INCHER Brown-bag-lunch: Administrative justice: higher education institutions' handling of complaints, appeals, and lawsuits.
Professor Dr. Sylvia Veit and Professor Dr. Tanja Klenk (Department of Economics, University of Kassel / Faculty of Economics and Social Sciences, Helmut Schmidt University - University of the Federal Armed Forces Hamburg):
The lecture will present a planned research project dealing with the internal handling of complaints, objections and grievances by students at universities. The project will link the concept of administrative justice, which has so far been primarily anchored in the Anglo-American and jurisprudential literature, with organizational theory considerations of sociological neo-institutionalism by investigating the extent to which organizational learning processes and structural adjustments triggered by complaints, contradictions and grievances are aimed at strengthening administrative justice.The project will also investigate the extent to which informal practices and logics of action shape the substantive handling of complaints, objections and grievances in higher education institutions and under which conditions complaints, objections or grievances are interpreted as a legitimacy deficit in the first place and, if applicable, an organizational pressure for change manifests itself. Six comparative case studies of universities in Germany are planned.
Cited publications:
Klenk, Tanja/Antonowicz, Dominik/Geschwind, Lars/Pinheiro, Rómulo & Anna Pokorska: Taking women on boards - A comparative analysis of public policies in Germany, Norway, Poland and Sweden in regards to gender balance in university governance, paper prepared for the NoPSA Congress 2021, 10 - 13 August, in Reykjavik, Iceland.
Banafsche, Minou/Klenk, Tanja (2020): "Administrative practices in basic benefits for jobseekers. A legal analysis using the example of municipal job centers," Journal of Sociology of Law 40 (1-2), pp. 151-78.
Klenk, Tanja/Seyfried, Markus (2016): "Institutional isomorphism and quality management: Comparing hospitals and universities," in Pinheiro, Rómulo/ Ramirez, Francisco O., Vrangbæk, Karsten/ Byrkjeflot, Haldor (Eds.): Towards a Comparative Institutionalism? Forms, dynamics and logics across the organizational fields of health and higher education, Emerald, 217-242.
Lectures are planned as hybrid events. Attendance and Zoom participation by prior registration only (koch@incher.uni-kassel.de). Dial-in information will be provided closer to the time of each lecture. For attendance participation, the Corona regulations of the University of Kassel apply. https://www.uni-kassel.de/uni/corona/umgang-mit-dem-corona-virus
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