Installing the backup software under Windows

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Download the client software

Depending on which operating system you are using, please click on the corresponding link. Then select the .exe file for the download. The download will then appear in your download directory for further use.

  • Windows 7/ Server 2008(32 Bit / 64 Bit)
  • Windows 8.1/ 10/ 11/ Server 2012/ Server 2016/Server 2019/ Server 2024(64 bit)

Important: Be sure to read the information in the client's readme file!

Installing the client software

The client software can only be installed with administrator rights. Therefore, switch to administrator.

  1. Unzip the files by double-clicking on the file with the.exe extension.
  2. The files are unpacked in the download directory of your PC and stored in the /TSMClient directory. Change this directory and double-click to run the spinstall application.
  3. You may still be offered necessary C++ software packages for installation: you should agree to this in any case.
  4. The setup wizard will now start and you will be asked for the directory in which the backup client should be installed. You can accept this suggestion.
  5. You will now be asked for a standard installation or a user-defined installation. Select "Standard", then "Install" and finally "Finish".

Complete the installation

To be able to use the backup, you still need to make a few settings. Please continue reading in the setup instructions.

If you have any problems with the installation, please read our FAQs or the manufacturer's online documentation (external link).

Uninstalling the backup client

The client does not necessarily have to be uninstalled before installing a new version.

Before uninstalling the client software, you should copy your configuration file dsm.opt to another directory (e.g. C:\TEMP) to be on the safe side.

 

To uninstall the backup client, proceed as follows:

First stop all running TSM services (if available), e.g.:

  • Scheduler Service (usually "TSM Client Scheduler")
  • Client Acceptor

Then uninstall the software. The configuration file dsm.opt is normally left in the installation directory during uninstallation and is used again after reinstallation. The prerequisite is, of course, that the installation directory is the same again.